Role: ServiceNow Architect
Location: (Onsite-Must be onsite at the client in one of the following locations: Raleigh, NC; Charlotte, NC; Wilson, NC; Richmond, VA; or Atlanta, GA)
Reconciliation & Source-of-Truth Architecture
•Design the principles and patterns used to reconcile data from multiple authoritative and contributing systems.
•Define rules for ownership, precedence, survivorship, and appropriate use of source data within the model.
•Support architectural decisions that improve confidence in how data is merged, maintained, and trusted over time.
Lifecycle, Ownership & Certification Design
•Establish architectural patterns for lifecycle progression, service ownership, certification, and stewardship workflows.
•Ensure the ServiceNow architecture supports service onboarding, validation, and ongoing operational accountability.
•Create the structural conditions necessary for scalable, repeatable data governance.
Basic Qualifications:
5+ years’ experience in data architecture, CMDB architecture, or enterprise information modeling roles.
Deep understanding of service and configuration data models, lifecycle governance, and architectural standards.
Strong ability to define target-state structures, governance patterns, and reconciliation approaches in complex environments.
Proven ability to translate business and operational needs into durable data architecture decisions.
Must be onsite at the client in one of the following locations: Raleigh, NC; Charlotte, NC; Wilson, NC; Richmond, VA; or Atlanta, GA
Preferred:
Bachelor’s Degree preferred
Experience supporting common service data models and service-centric or Service-Aware operating models.
Familiarity with discovery, monitoring, asset, and operational data sources that contribute to service understanding.
Background in highly regulated or operationally complex environments.
Relevant data, architecture, or platform certifications.
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