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ServiceNow ITSM

Summary

Technical Competency

Experience as a ServiceNow ITSM Developer and Implementing Incident Management, Problem Management, Change Management, Knowledge Management, or Service Catalog, Mobile App, Virtual Agent
Ability to configure ServiceNow ITSM applications in alignment with approved design plans
Knowledge of unit testing, system integration testing, performance testing, user acceptance testing, or any client-specific testing
Experience with developing ServiceNow software solutions using JavaScript, Jelly, one or more Web Services, XML, HTML and CSS
Familiarity with SQL query creation and LDAP Query for connecting to and pulling data from Oracle, MySQL databases and AD respectively
Worked with and understands the value in creating repeatable processes to design development, test, staging and production environments that are reliable with high availability
Must be ServiceNow Certified Systems Administrator
Should possess knowledge in Agile/Scrum methodology
Basic knowledge with ITIL/industry standards
Knowledge of software development lifecycle (SDLC)
Effective communication skills with both non-technical and technical audiences (verbal and written)
Excellent Interpersonal skills to work with the project team members collaboratively
Participate and provide feedback during planning meetings (i.e., pre-iteration, and retrospectives)

Roles & Responsibilities

Including experience with the Service Catalog module and creating custom applications.
Experience creating request forms, developing integration with external systems, implementing security (including Access Control Lists), and enhancing the user interface to provide a custom look and feel.
Ability to implement moderate to complex custom widgets and backend scripting.
Strong knowledge of ServiceNow platform architecture, modules, and functionalities.
Hands-on experience in configuring Business Rules, Client Scripts, UI Policies, UI Scripts, UI Actions, UI ages, Script Includes, Access Control Lists, complex workflows and solution migration to higher environment.
Experience in developing ServiceNow integrations using APIs, web services, and data imports/exports.
Experience in Workflows, SLAs, Import Sets and Update Sets.
Experience in creation of Record Producers and Catalogue Items using Variables, Variable Sets.
Working knowledge to schedule jobs, events, and triggers to manage business needs.
Experience in creating transform maps and Import sets for uploading the bulk data through sheets.
Solid understanding of IT Service Management (ITSM) and IT Operations Management (ITOM) processes.
Must have experience in Service Now Custom Development.
Sound knowledge of Computer Science fundamentals data structures, algo rithms, operating system concepts
Excellent analytical skills, methodical problem-solving skills and troubleshooting skills.
Self-motivated and willing to learn new skills and technologies as needed.
Ability to meet objectives, goals, and deadlines with minimal supervision.
Self-motivated individual, Flexible, Adaptable. Optimistic, Self-aware, Open to change
Work mostly with minimal supervision Assertive, resilient and welcomes change and navigates through adversity.
Shows moral courage, openness, and honesty in all dealings.
Engages interest and participation of others and has a collaborative approach to working with others.
Training skills, to able to understand project implementation and train business users.
Strong analytical and problem-solving skills, with the ability to translate business requirements into technical solutions.
Excellent communication and collaboration skills, with the ability to work effectively in a team environment.
ServiceNow certifications, such as Certified Application Developer (CAD) or Certified System Administrator (CSA), are preferred.

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: 91102852
Position Id: 9031335
Posted 1 day ago

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Ramana Channamsetty

Recruiter @ DTEL Engineering & Consultants Inc

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Dallas, Texas

•

Yesterday

Position: ServiceNow ITSM Developer | W2 Contract Only (No C2C) Location: Dallas, TX, Oakland, CA or Cincinnati, OH - (Onsite) Duration: 6+ months Technical Competency:- Experience as a ServiceNow ITSM Developer and Implementing Incident Management, Problem Management, Change Management, Knowledge Management, or Service Catalog, Mobile App, Virtual AgentAbility to configure ServiceNow ITSM applications in alignment with approved design plansKnowledge of unit testing, system integration testing

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Contract

Depends on Experience

Senior ServiceNow ITSM Consultant (Integration Focus)

Irving, Texas

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2d ago

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Yesterday

Job#: 3037720 Job Description: Job Title: ServiceNow Developer (ITSM) Location: Irving (Las Colinas), TX / Charlotte, NC (Brevard) - Hybrid Contract Length: 12mo (no conversion) Pay Rate: $69/hr - $74/hr Note: We are unable to consider C2C ot third-party submissions Role Overview In this assignment, you may consult on complex initiatives with broad impact and large-scale planning for Software Engineering. You will review and analyze complex, multi-faceted, larger-scale, or longer-term Soft

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Sr ServiceNow (W2 Onsite)

Dallas, Texas

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20d ago

Title: ServiceNow Developer Location: Dallas, TX Onsite Job Description: We are seeking a skilledServiceNowDeveloper with strong experience in implementing and managing. The ideal candidate will play a key role in designing, developing, and maintainingServiceNowsolutions to support IT service management and business operations. Key Responsibilities: Design, develop, and implementServiceNowsolutions Configure and maintain data models, relationships, and data integrity. Implement and support Dis

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Contract, Third Party

Depends on Experience

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ServiceNow ITSM Senior Developer

Skills

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Ramana Channamsetty

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