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Aloha POS Engineer

Inceed

Denver, Colorado • Today

Contract

USD 35.00 - 45.00 per hour

Job Details

Skills

Collaboration
Remote Support
ROOT
NCR
Payments
Payment Card Industry
Servers
Printers
Database
Reporting
Knowledge Base
Quality Assurance
Acceptance Testing
Windows Imaging Component
Technical Support
Payment Processing
Computer Hardware
Communication
Documentation
Hospitality
Health Insurance
Insurance
Point Of Sale
Recruiting
Management
Law

Summary

Provide remote support for POS system issues and outages
Investigate root causes and resolve recurring technical problems
Support NCR payments and PCI-compliant payment setups
Install and maintain POS servers, terminals, and printers
Manage item, price, and database updates
Reconcile POS and reporting data discrepancies
Support loyalty, delivery, and catering platform integrations
Create documentation and knowledge base articles
Test system changes in lab, QA, and UAT environments
Assist with Windows imaging for BOH, FOH, and KDS systems

Required Qualifications & Experience:

Bachelor's degree or equivalent relevant experience
4+ years in IT support or IT project roles
2+ years working with Aloha POS and related tools
Experience with restaurant technology environments
Knowledge of payment processing and payment architecture
Ability to troubleshoot hardware, software, and connectivity issues
Strong communication and documentation skills
Experience supporting technical issues in a fast-paced environment

Nice to Have Skills & Experience:

Exposure to loyalty or delivery integrations
Experience supporting kitchen display systems
Background in hospitality technology

Perks & Benefits:

3 different medical health insurance plans, dental, and vision insurance
Voluntary, Short-term and Long-term disability insurance
Paid time off, 401k, and holiday pay
Weekly direct deposit or pay card deposit

Other Information:

Full remote role
On-call support may be required

If you are interested in learning more about the Aloha POS Engineer opportunity, please submit your resume for consideration. Our client unable to provide sponsorship at this time.

We are Inceed, a staffing direct placement firm who believes in the possibility of something better. Our mission is simple: We're here to help every person, whether client, candidate, or employee, find and secure what's better for them.

Inceed is an equal opportunity employer. Inceed prohibits discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity, or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.

#LI-Remote
#LI-SH1

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
Dice Id: 10116054
Position Id: 34364
Posted 3 hours ago

Fitment
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Loading job details

Job Details

Skills

Collaboration
Remote Support
ROOT
NCR
Payments
Payment Card Industry
Servers
Printers
Database
Reporting
Knowledge Base
Quality Assurance
Acceptance Testing
Windows Imaging Component
Technical Support
Payment Processing
Computer Hardware
Communication
Documentation
Hospitality
Health Insurance
Insurance
Point Of Sale
Recruiting
Management
Law

Summary

Job details

Position: Aloha POS Engineer

Compensation: $ 35 - 45 /hour, depending on experience

Location: Full Remote

Inceed has partnered with a great company to help find a skilled Aloha POS Engineer to join their team!

This is a strong opportunity for a technically minded support professional who enjoys solving complex POS challenges, improving restaurant technology performance, and keeping critical systems running smoothly. In this contract role, you'll work across hardware, software, payments, integrations, and support processes to make a direct impact on day-to-day operations.

Key Responsibilities & Duties:

Provide remote support for POS system issues and outages

Investigate root causes and resolve recurring technical problems

Support NCR payments and PCI-compliant payment setups

Install and maintain POS servers, terminals, and printers

Manage item, price, and database updates

Reconcile POS and reporting data discrepancies

Support loyalty, delivery, and catering platform integrations

Create documentation and knowledge base articles

Test system changes in lab, QA, and UAT environments

Assist with Windows imaging for BOH, FOH, and KDS systems

Required Qualifications & Experience:

Bachelor's degree or equivalent relevant experience

4+ years in IT support or IT project roles

2+ years working with Aloha POS and related tools

Experience with restaurant technology environments

Knowledge of payment processing and payment architecture

Ability to troubleshoot hardware, software, and connectivity issues

Strong communication and documentation skills

Experience supporting technical issues in a fast-paced environment

Nice to Have Skills & Experience:

Exposure to loyalty or delivery integrations

Experience supporting kitchen display systems

Background in hospitality technology

Perks & Benefits:

3 different medical health insurance plans, dental, and vision insurance

Voluntary, Short-term and Long-term disability insurance

Paid time off, 401k, and holiday pay

Weekly direct deposit or pay card deposit

Other Information:

Full remote role

On-call support may be required

If you are interested in learning more about the Aloha POS Engineer opportunity, please submit your resume for consideration. Our client unable to provide sponsorship at this time.

We are Inceed, a staffing direct placement firm who believes in the possibility of something better. Our mission is simple: We're here to help every person, whether client, candidate, or employee, find and secure what's better for them.

Inceed is an equal opportunity employer. Inceed prohibits discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, sexual orientation, gender identity, or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.

#LI-Remote
#LI-SH1

Fitment
Dice Job Match Score™

To see how well you match this job, please log in or create an account.

Once logged in, be sure to complete your profile to get the most accurate match score.

Create job alert

Never miss an opportunity! Create an alert based on the job you applied for.