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Job Details

Skills

BMC Remedy
Data Link Layer
Identity Management
Interfaces
Issue Resolution
KPI
Knowledge Management
MI
Management
Marketing Intelligence
Mentorship
Network Layer
Plant Lifecycle Management
Presentations
Problem Solving
Process Improvement
Product Lifecycle Management
Regulatory Compliance
Root Cause Analysis
SLA
ServiceNow
Stakeholder Communications
Statistics
Teamcenter
Visualization
Workflow

Summary

Role: Teamcenter Consultant - PLM for Detroit, MI, onsite job

Job Description:

Lead the Teamcenter support team and coordinate L2/L3 support activities.
Manage incident, service request, and problem resolution through ServiceNow/Remedy ticketing systems.
Monitor Teamcenter application health, server performance, and system availability.
Oversee Teamcenter services, Dispatcher services, indexing, subscription, visualization, and related infrastructure components.
Drive root cause analysis (RCA) and ensure timely resolution of production issues.
Coordinate with business users, technical teams, and vendors for issue resolution and enhancements.
Track SLA/KPI compliance and ensure support commitments are met.
Review and prioritize support tickets, escalations, and change requests.
Plan and execute maintenance activities, system upgrades, patches, and deployments.
Perform user and access management, workflow administration, and configuration support.
Monitor batch jobs, integrations, interfaces, and data synchronization processes.
Prepare operational reports, service metrics, incident statistics, and governance presentations.
Conduct customer status calls, governance reviews, and stakeholder communications.
Identify automation and process improvement opportunities to improve service efficiency.
Mentor support team members, review deliverables, and facilitate knowledge management activities.
Manage risks, escalations, and dependency tracking to ensure stable operations

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: 10123013
Position Id: 9029591
Posted 1 day ago

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Viswanath Yerubandi

Cynosure Technologies LLC Recruiter @ Cynosure Technologies LLC

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Teamcenter Consultant - PLM - Onsite job

Skills

Summary

Dice Job Match Score™

Viswanath Yerubandi

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Teamcenter Consultant - PLM - Onsite job

Job Details

Skills

Summary

Dice Job Match Score™

Viswanath Yerubandi

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