Description
This position is primarily focused on the day-to-day support, administration, optimization, and troubleshooting of a large enterprise Cisco-based network environment. Approximately 80-90% of the role will be dedicated to operational support, maintenance, and implementation activities, with 10-20% focused on project participation and network enhancements.
The ideal candidate will possess strong experience supporting Cisco networking technologies and be comfortable working across routing, switching, wireless, firewall, SD-WAN, and network security environments.
Essential Job Duties and Responsibilities
Network Operations & Support
Provide day-to-day administration, support, monitoring, and troubleshooting of a multi-site global enterprise network environment.
Support WAN, LAN, VLAN, SD-WAN, wireless, internet connectivity, and remote access services.
Diagnose and resolve network-related incidents utilizing established operational procedures and best practices.
Monitor network health, availability, capacity, and performance using enterprise monitoring tools.
Participate in production support activities, root cause analysis, issue resolution, and documentation efforts.
Manage and maintain network infrastructure across corporate offices, manufacturing facilities, and remote locations.
Collaborate with infrastructure, security, server, cloud, and application teams to resolve cross-functional issues.
Cisco Infrastructure Support
Federal Signal operates as an all-Cisco networking environment. Candidates should have experience supporting and troubleshooting Cisco-based networking infrastructure including:
Cisco routing and switching technologies.
Cisco Catalyst switching platforms.
Cisco wireless environments utilizing Cisco 9800 Wireless LAN Controllers.
Cisco Catalyst SD-WAN (formerly Viptela).
Cisco firewall technologies including Cisco Firepower Threat Defense (FTD).
Integrated security services within Cisco SD-WAN environments.
Cisco network management and monitoring solutions.
Network Security
Support and maintain network security controls and technologies.
Troubleshoot connectivity issues involving firewalls, VPNs, security policies, and segmentation.
Assist with the implementation and support of network access control and Zero Trust initiatives.
Maintain understanding of firewall concepts including: Access control policies, NAT, VPN technologies, Security zones, Threat prevention capabilities
Collaborate with cybersecurity teams to support compliance and security improvement initiatives.
Project Participation
Participate in infrastructure modernization initiatives and technology refresh projects.
Assist with network implementations, upgrades, migrations, and deployment activities.
Contribute operational expertise to architecture and design discussions when required.
Develop and maintain technical documentation, operational procedures, and network diagrams.
Upcoming Strategic Initiatives
Cisco Identity Services Engine (ISE) deployments
Network micro-segmentation projects
Zero Trust Network Access (ZTNA) implementations
802.1X authentication initiatives
Enterprise wireless hardware refresh programs
DDI (DNS, DHCP, IPAM) redesign efforts
Cloud redundancy and resiliency redesign initiatives
Network security modernization projects
Global infrastructure optimization efforts
Job Type & Location
This is a Contract to Hire position based out of Downers Grove, IL.
Pay and Benefits
The pay range for this position is $50.00 - $60.00/hr.
Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
Medical, dental & vision
Critical Illness, Accident, and Hospital
401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
Life Insurance (Voluntary Life & AD&D for the employee and dependents)
Short and long-term disability
Health Spending Account (HSA)
Transportation benefits
Employee Assistance Program
Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a hybrid position in Downers Grove,IL.
Application Deadline
This position is anticipated to close on Jul 28, 2026.
About TEKsystems
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services
We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.
Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.
Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.
- Dice Id: 101054TS
- Position Id: JP-006157115
- Posted 1 day ago
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