Job Title: Technical Applications Engineer
Location: Elkhart Lake, Wisconsin - Onsite
Job Type: Full-Time | Direct Hire
This is a unique opportunity to join a leading manufacturer of HVAC air-side products serving a nationwide network of independent sales representative firms across North America. The Technical Applications Engineer serves as a critical technical resource within the Inside Sales organization, supporting sales representatives, consulting engineers, and internal stakeholders by applying deep HVAC product knowledge to real-world project requirements.
This position combines technical applications support, quotation development, customer interaction, and opportunity management. The successful candidate will help drive business growth by providing technical expertise, developing accurate quotations, supporting product selection, and assisting sales representatives in securing project awards.
What You Bring - Required Qualifications
- Strong mechanical aptitude and technical problem-solving skills.
- Ability to read and interpret plans, specifications, schedules, and technical documentation.
- Ability to translate technical requirements into practical product solutions.
- Excellent written and verbal communication skills.
- Strong organizational skills with the ability to manage multiple projects and deadlines simultaneously.
- High attention to detail and sound judgment.
- Customer-focused mindset with a commitment to supporting sales representatives and consulting engineers.
- Experience utilizing CRM, ERP, and business software platforms.
Preferred Backgrounds
- HVAC Applications Engineering.
- HVAC Applications Support.
- HVAC Technical Sales Support.
- HVAC Inside Sales.
- HVAC Quotation Development.
- Mechanical Contracting Estimating.
- Project Engineering within HVAC or Mechanical Systems.
- Experience supporting independent sales representatives and consulting engineers.
Education
- Bachelor''s Degree in Mechanical Engineering preferred.
- Relevant HVAC applications, technical sales support, quotations, or related industry experience may be considered in lieu of an engineering degree.
Technology Environment
- NetSuite ERP
- HubSpot CRM
- SuiteCommerce
- AI-powered opportunity identification and product recommendation tools
What You Will Be Doing: Help Sales Representatives Win Projects
- Serve as a trusted technical resource for independent sales representatives across North America.
- Assist with product selection, application questions, and project-specific requirements.
- Recommend product configurations and alternative solutions aligned with project objectives.
- Help position products effectively through responsive support and technical expertise.
- Build strong working relationships with representatives and customers.
Support Consulting Engineers
- Answer technical product questions from consulting engineers.
- Provide application guidance and product selection assistance.
- Support specification development and proper product application.
- Serve as a knowledgeable resource throughout the project lifecycle.
Develop Quotations and Technical Solutions
- Review plans, specifications, schedules, and project documentation.
- Prepare accurate and timely quotations for HVAC air-side products.
- Configure products to meet project requirements while coordinating with internal teams.
- Manage multiple active quotations and project opportunities simultaneously.
- Ensure quotations accurately reflect manufacturing capabilities and project needs.
Manage Opportunities Proactively
- Follow up on significant quotes and project opportunities.
- Gather intelligence regarding project status, competitive positioning, and award drivers.
- Identify opportunities to improve win rates and strengthen customer relationships.
- Maintain accurate project, customer, and opportunity information within CRM and ERP systems.
Solve Technical Challenges
- Interpret plans, specifications, and application requirements.
- Resolve questions related to product application and configuration.
- Collaborate with Engineering, Manufacturing Engineering, Operations, and Sales teams to address complex challenges.
- Deliver practical solutions that meet customer and project requirements.
This role offers an excellent blend of technical problem-solving, customer engagement, and business impact. You will work with a broad HVAC product portfolio, support a nationwide sales network, and leverage modern technologies that streamline routine work and allow you to focus on high-value technical applications support.
The organization continues to invest in advanced technologies, including AI-driven quoting support, CRM modernization, and self-service commerce capabilities, creating an environment where technical expertise and innovation are highly valued
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