AI Automation Engineer
Daily Responsibilities
The AI Automation Engineer will work across Microsoft Power Platform, Copilot Studio, Dataverse, Microsoft Fabric, Power BI, Azure services, and enterprise business systems to deliver intelligent automation and AI-enabled solutions. This role combines application development, workflow automation, data integration, AI agent engineering, and platform administration to help operationalize AI across the organization.
As a member of the AI Innovation & Automation team, the engineer will collaborate closely with business stakeholders, operational leaders, platform administrators, and solution architects to transform manual processes into scalable, governed, and measurable automation capabilities.
Requirements
Automation & Solution Development
- Design, develop, and support automation solutions using Microsoft Power Automate, Power Apps, Copilot Studio, and related Microsoft technologies.
- Build scalable automation workflows that integrate with internal and external business systems.
- Develop reusable automation patterns, templates, and accelerators that improve delivery speed and consistency.
- Identify opportunities to reduce manual effort through process automation and AI-enabled workflows.
AI Agent Engineering
- Design, configure, test, and deploy AI agents and copilots using Microsoft Copilot Studio.
- Develop agent actions, orchestration patterns, prompting strategies, and grounding approaches.
- Support AI agent lifecycle management across development, testing, and production environments.
- Monitor agent performance, adoption, and effectiveness while continuously improving user experience.
Data & Integration Engineering
- Design and implement integrations between Dataverse, Microsoft Fabric, Power BI, SharePoint, Dynamics 365, Autotask, and other enterprise platforms.
- Develop data pipelines, APIs, connectors, and automation services that support enterprise AI and reporting initiatives.
- Contribute to the design and maintenance of governed data models supporting automation and AI workloads.
- Support operational reporting, analytics, and intelligence solutions using Microsoft Fabric and Power BI.
Platform Administration & Governance
- Support administration of Power Platform environments, Copilot Studio environments, Dataverse solutions, and associated platform services.
- Participate in environment management, application lifecycle management (ALM), deployment processes, and governance initiatives.
- Assist with security, permissions, monitoring, auditing, and platform optimization activities.
- Maintain solution documentation, architecture diagrams, technical standards, and operational runbooks.
Collaboration & Continuous Improvement
- Partner with business stakeholders to understand requirements and translate them into technical solutions.
- Participate in project discovery, solution design, testing, and production deployment activities.
- Contribute to internal standards, best practices, and engineering methodologies.
- Stay current on emerging Microsoft AI, automation, and data platform technologies.
Technical Competencies
- Microsoft Power Platform (Power Apps, Power Automate, Dataverse)
- Microsoft Copilot Studio
- Microsoft Fabric / Power BI
- API integrations and REST-based services
- Data modeling and relational database design
- Automation workflow development
- Azure services and Microsoft cloud technologies
- Application lifecycle management (ALM)
- Identity, security, and governance concepts
Professional Competencies
- Strong analytical and problem-solving skills
- Systems thinking and solution architecture mindset
- Effective written and verbal communication
- Ability to prioritize multiple initiatives simultaneously
- Curiosity and continuous learning mindset
- Strong documentation and organizational skills
- Customer-focused approach to solution development
- Ability to work independently while collaborating across teams
Education & Experience
Required
- Bachelor's degree in Information Technology, Computer Science, Engineering, or equivalent professional experience.
- 3+ years of experience designing and implementing automation or application solutions.
- Experience with Microsoft Copilot Studio or conversational AI technologies.
- Experience with Microsoft Power Platform technologies.
- Experience with Microsoft Fabric, Power BI, or enterprise analytics platforms.
- Experience integrating business applications through APIs, connectors, or automation platforms.
- Experience gathering requirements and translating business needs into technical solutions.
Preferred
- Experience with Dynamics 365, Dataverse, or other Microsoft business applications.
- Experience supporting enterprise automation, workflow, or AI initiatives.
- Microsoft Power Platform, Azure, Data, or AI-related certifications.
Position Attributes
The successful candidate will:
- Be highly organized and detail-oriented.
- Demonstrate a strong desire to help others and improve operational efficiency.
- Take initiative in identifying opportunities for process improvement.
- Communicate effectively with both technical and non-technical audiences.
- Thrive in a collaborative, team-oriented environment.
- Maintain a positive, professional demeanor when supporting users and clients.
- Balance day-to-day support responsibilities with longer-term improvement initiatives.
- Consistently meet expectations for attendance, quality, responsiveness, and performance.
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