Overview of the Position:The Application Administrator II is a critical player in application configuration, support, and training, and will join a team accountable for ensuring the digital systems are well controlled, operating effectively, aligned with business needs, and compliant with multiple regulations. This is a highly visible position working in all facets and within all levels of the business and is a great opportunity for somebody that wants to be instrumental in system adoption and performance for years to come. This is an in-office position.
Essential Duties and Responsibilities: - Responsible for all aspects of Pentagon2000 technology support delivered to the end-user community.
- Oversee troubleshooting of the Pentagon2000 platform and ensures the highest level of system performance, functionality, and optimization.
- Gain an understanding of business needs; research and implement solutions related to system features, functionality, configurations, and integrations.
- Stay current on Pentagon2000 releases, available modules, and system enhancements and identify solutions to streamline business processes and support growth.
- Develop and deliver training to end-users for overall and role-specific functionalities.
- Provide oversight to contractors and consultants supporting ongoing project efforts.
Other Knowledge, Skills, and Abilities:- Experience with Pentagon2000 and ERP best practices.
- Experience with reporting software like Power BI and SSRS.
- Programming language knowledge in SQL, HTML, CSS, C#, .NET, Javascript.
- Experience with Microsoft Office applications, particularly Excel.
- Possess strong business acumen and sound judgment/decision-making skills.
- Quick learner with a positive attitude, professional demeanor, and strong analytical and troubleshooting skills.
- Comfortable taking initiative and working independently to achieve successful results with minimal guidance.
- Confidently handle multiple projects simultaneously, prioritize work effectively to meet deadlines, and see tasks through to completion.
- Ability to communicate clearly and effectively, both orally and in writing, at all levels within and outside the organization including Change Management skills.
Education / Experience Requirements:Bachelor's degree in Management Information Systems, Computer Science, Engineering, Information Technology, or other IT disciplines with 3 years of experience with enterprise ERP systems; or equivalent combination of education and/or experience.
Other Qualifications:The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Language Skills: Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
Mathematical Skills: Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry.
Reasoning Ability: Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
Physical Demands and Work Environment:
The physical demands described here are representatives of those that must be met by an employee to successfully perform the essential functions of this job.
- Is occasionally required to stand, walk, reach with hands and arms, stoop, kneel, crouch, crawl, and lift up to 20 pounds.
- Is regularly required to sit for extended periods and use hands to finger, handle, or feel.
- Is frequently required to talk and listen.
- Works in moderate noise levels.
- Travel less than 5%.
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