Franklin, TN, US • Posted 1 day ago • Updated 1 day ago
Full Time
No Travel Required
Job Details
Skills
Public Health Office Assistant
Dental Public Health Office Assistant
Dental Office Assistant
Dental Receptionist
Dental Front Desk
Dental Administrative Assistant
Medical Office Assistant
Healthcare Administrative Assistant
Patient Services Representative
Patient Registration
Patient Scheduling
Appointment Management
Patient Check-In
Patient Check-Out
Patient Reminder Calls
Patient Follow-Up
Referral Coordination
Dental Front Office
Dental Terminology
Dental Insurance Coding
Insurance Verification
Prior Authorization
Insurance Authorization
Patient Eligibility
Medicaid Eligibility
Federal and State Programs
Client Registration
Demographic Data Entry
Electronic Dental Records
EDR
Electronic Health Records
EHR
EMR
Records Scanning
Records Indexing
Medical Records Management
Health Department Administration
Public Health Services
Dental Clinic Administration
Healthcare Data Entry
Clinic Workflow
Cash Drawer Management
Cash Handling
Cash Reconciliation
Payment Processing
Microsoft Office
Computer Systems
Customer Service
Clerical Support
Administrative Support
Documentation Review
Patient Communication
Confidentiality
TN RDA License
Registered Dental Assistant
Dental Assistant
Tennessee Resident
Valid Driver's License
Franklin TN
Tennessee Department of Health
Public Health Office Assistant
Dental Public Health Office Assistant
Dental Office Assistant
Dental Receptionist
Dental Front Desk
Dental Administrative Assistant
Medical Office Assistant
Healthcare Administrative Assistant
Patient Services Representative
Patient Registration
Patient Scheduling
Appointment Management
Patient Check-In
Patient Check-Out
Patient Reminder Calls
Patient Follow-Up
Referral Coordination
Dental Front Office
Dental Terminology
Dental Insurance Coding
Insurance Verification
Prior Authorization
Insurance Authorization
Patient Eligibility
Medicaid Eligibility
Federal and State Programs
Client Registration
Demographic Data Entry
Electronic Dental Records
EDR
Electronic Health Records
EHR
EMR
Records Scanning
Records Indexing
Medical Records Management
Health Department Administration
Public Health Services
Dental Clinic Administration
Healthcare Data Entry
Clinic Workflow
Cash Drawer Management
Cash Handling
Cash Reconciliation
Payment Processing
Microsoft Office
Computer Systems
Customer Service
Clerical Support
Administrative Support
Documentation Review
Patient Communication
Confidentiality
TN RDA License
Registered Dental Assistant
Dental Assistant
Tennessee Resident
Valid Driver's License
Franklin TN
Tennessee Department of Health
Summary
Public Health Office Assistant
: USD 22.09 Per Hour
Position Location: On Site
Address: 1324 West Main St Franklin, Tennessee 37064
JOB OVERVIEW:
The Division of Community Health Services (CHS) is seeking a Dental Public Health Office Assistant. CHS provides public health, primary care, and dental services in local health departments throughout the state. The Dental Public Health Office Assistant performs clerical tasks in the health department dental clinic(s). These tasks include patient registration, scheduling, patient check-in and check-out, patient reminder and follow-up calls, referral coordination and other duties as assigned. Applicants should be customer-focused, self-motivated, team-oriented, and willing to travel as needed, throughout the region.
KEY RESPONSIBILITIES:
· Schedule and manage patient appointments
· Inform patients of any visit requirements
· Collect and update client demographic information for registration purposes
· Review documentation to determine eligibility for federal and state programs
· Input data into the health department management information systems
· Interact with multiple computer software systems to input/receive information
· Process the cash drawer and balance to ensure fiscal responsibility
· Inform clients of their rights and responsibilities for participation in programs
· Obtain prior authorization per guidance, before releasing medical information
· Assist in obtaining prior authorization from insurers through the gathering and submission of documentation before services are rendered, as applicable
· Compile appropriate forms for services requested to ensure efficient clinic flow
· Scanning and Indexing records into the electronic dental record
· Maintain a positive, constructive, and cooperative work environment
MINIMUM EDUCATION AND EXPERIENCE REQUIREMENTS:
High School Diploma or equivalent and experience equivalent to two years of full-time customer service delivery and/or clerical/office work. This position requires a current driver’s license and Tennessee Bureau of Investigation background check.
Substitution of Education for Experience: Course work credit received from an accredited college or university may substitute for the required experience on a year-for-year basis to a maximum of two years (e.g., 45 quarter hours may substitute for one year of the required experience).
PREFERRED QUALIFICATIONS:
Prefer candidate to have active TN RDA license to allow for assisting chairside during emergencies or staffing shortages, in addition to possessing dental front office experience including understanding of dental terminology for accurate scheduling and insurance coding.
DETAILS:
· This is a contract position with the State that is funded through FY2031.
· Position is full-time, M-F 8:00-4:30 PM
Candidate must be a Tennessee state resident.
All new contractors must be Tennessee residents. Contractors relocating to Tennessee must establish residency prior to their start date.
Please complete the following verification with Accurate/InfoCubic upon candidate's selection.
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Please review the comments section of this requisition for any additional background check requirements
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