Our Global Support Center/ Corporate Office is in the Energy Corridor- off I10 and N Eldridge.
Address: 1390 Enclave Pkwy, Houston, TX 77077
This is a hybrid position requiring an on-site presence 3 to 4 days per week.
Please note that the number of days on-site can increase based on business needs.
Position Summary:
The Senior Analyst, Total Rewards plays a key role in supporting the strategy, operations, communications, and financial management of the organization?s compensation, benefit, mobility and immigration programs. Reporting directly to the Vice President of Total Rewards, this role works across Compensation, Executive Compensation, Field Incentive, and Benefits teams to coordinate initiatives, translate complex information into clear and actionable communications, and provide analytical support for financial planning and budget management.
This position has a particular emphasis on stakeholder engagement and technical communications, ensuring that program information, processes, and changes are communicated accurately and effectively to internal audiences.
The role also maintains financial tracking and forecasting processes, including weekly invoice monitoring and reconciliation against budget, to support financial transparency and informed decision-making.
The ideal candidate combines strong analytical and financial skills with exceptional written communication, attention to detail, and the ability to coordinate work across multiple Total Rewards disciplines.
Key responsibilities
Stakeholder Communications and Coordination
- Develop, draft, and coordinate clear, accurate and audience-appropriate communications related to Total Rewards programs, policies, processes, and initiatives.
- Translate complex benefits information, plan provisions, eligibility requirements, administrative processes, and technical program details into understandable communications for employees, managers, HR partners and leaders.
- Partner with all Total Rewards team members to gather information, validate content, and ensure communications are consistent in voice/branding/design and aligned with organizational objectives.
- Coordinate cross-functional deliverables, timelines, approvals, and stakeholder inputs to support the effective execution of Total Rewards initiatives.
- Prepare presentations, briefing materials, reports, and other communications for HR leadership and business stakeholders.
- Support the development and maintenance of Total Rewards documentation, communication templates, process guides, and reference materials.
- Exercise sound judgment in handling confidential compensation, executive compensation, benefits, and financial information.
- Partner closely with the external communications vendor, integrate the Total Rewards communications and project calendar, support change management for Total Rewards initiatives, and manage the team\'s SharePoint sites.
- Coordinate review of technical or regulated content with subject matter experts and Legal before release.
Financial Analytics, Invoicing, and Budget Forecasting
- Track and monitor weekly Total Rewards invoices, expenses, and financial commitments to support accurate and timely financial reporting.
- Reconcile invoiced amounts against purchase orders, contracts, expected costs, and approved budgets, investigating discrepancies and coordinating resolution with relevant stakeholders.
- Maintain financial tracking tools and reporting processes that provide visibility into actual spending, committed costs, forecasted expenses, and remaining budget.
- Develop and update forecasts to compare self-insured claims payments, medical/Rx rebates, fully insured benefit payments, and other program costs to budget, identify potential variances, and communicate emerging financial risks.
- Analyze spending trends, investigate cost fluctuations, and provide actionable insights to support financial planning and decision-making.
- Prepare recurring financial reports and summaries for the VP of Total Rewards, including invoice status, budget utilization, forecast changes, and variance explanations.
- Partner with Finance, Procurement, vendors, actuaries and internal program owners as needed to support accurate financial controls and efficient invoice processing.
- Identify opportunities to improve financial reporting, forecasting methodologies, and the efficiency and accuracy of recurring processes.
Team coordination and project timelines
- Build and maintain an integrated Total Rewards calendar covering communications, program milestones and key deadlines.
- Identify competing or overlapping messages and recommend sequencing so stakeholders are not overwhelmed or confused.
- Track project timelines, dependencies, risks and action items; escalate conflicts and slippage to Total Rewards leadership.
Change management
- Assist with change management for Total Rewards initiatives, including stakeholder analysis, impact assessments, communication plans and readiness activities.
- Develop supporting materials such as FAQs, talking points, leader toolkits and job aids for HR.
- Gather stakeholder feedback after launches and recommend improvements.
Stakeholder reporting and content
- Write the monthly Total Rewards update for HR leadership.
- Write and coordinate Total Rewards content for the HR newsletter.
- Draft presentations, summaries and briefing materials for Total Rewards leaders as needed.
- Use AI tools, webapps, and other technology to support content management, executive dashboards, and regular reporting
Project support
- Serve as backup project analyst on Total Rewards projects, such as annual enrollment, the annual compensation cycle, incentive plan administration, vendor implementations and compliance deliverables.
- Support analysis, documentation, testing and status reporting when project demand requires.
Required qualifications
- Bachelor\'s degree in Finance, Accounting, Business Administration, Human Resources, Communications, or equivalent experience.
- 5+ years of Total Rewards experience (benefits, compensation or both), or technical communications for Total Rewards or Human Resources
- Working knowledge of health and welfare plans, retirement plans, base pay programs and incentive plans, sufficient to write about them accurately.
- Experience managing projects with multiple workstreams, owners and deadlines.
- Experience working with external vendors or agencies.
- Expert-level writing and editing skills, with the ability to simplify complex or regulated content for different audiences.
- Proficiency with Microsoft 365, including SharePoint site management, PowerPoint, Excel and Teams.
- Demonstrated discretion with confidential information, including executive compensation data.
- Demonstrated experience developing and coordinating communications for internal stakeholders, with the ability to translate technical or complex information into clear, actionable content.
- Strong financial and analytical skills, including experience tracking expenses, reconciling invoices, monitoring budgets, and developing forecasts.
- Advanced proficiency in Microsoft Excel, including data analysis, financial tracking, reporting, and spreadsheet management.
- Strong written and verbal communication skills, with exceptional attention to accuracy, clarity, and detail.
- Proven ability to coordinate multiple priorities, manage deadlines, and collaborate effectively across functions.
- Ability to handle confidential information with discretion and professionalism.
Preferred qualifications
- Experience in a large, multi-location or global employer.
- Familiarity with required benefits notices and disclosures, such as summary plan descriptions, summaries of material modifications, summaries of benefits and coverage, and annual notices.
- Change management training or certification, such as Prosci.
- Project management certification, such as PMP or CAPM.
- Total Rewards credential, such as CEBS, CCP or CBP.
- Experience with an HRIS such as Workday and with project tracking tools.
Core competencies
- Organization and follow through: keeps many timelines moving and closes loops without prompting.
- Stakeholder awareness: anticipates how messages land with each audience and adjusts level of detail.
- Influence without authority: aligns four functional teams and a vendor to one calendar and standard.
- Attention to detail: catches errors in technical content before it is released.
- Judgment: knows when to escalate conflicts in timing, content or priorities.
- Collaboration: builds trust across Total Rewards, HR and partner functions.
Key working relationships
- Internal: Total Rewards leaders in Benefits, Compensation, Executive Compensation and Incentive Compensation; HR leadership; HR business partners; HR shared services; Corporate Communications; Legal; HR technology.
- External: communications vendor; benefits and compensation vendors and consultants as projects require.
