Job DescriptionWe are searching for a
Systems Analyst (Application Engineering) - someone who works well in a fast-paced setting. In this position, you will develop clinical/business solutions by investigating processes to understand data and communications flow with individual tasks and transactions within Integrated Delivery System.
Think you've got what it takes?
Job Duties & Responsibilities- Support and administer endpoint management platforms, including Microsoft Configuration Manager (SCCM/MECM) and Omnissa Workspace ONE UEM.
Package, test, deploy, upgrade, and retire applications across the enterprise environment. - Support Windows and macOS endpoint lifecycle activities, including software deployments, patching, operating system upgrades, and compliance initiatives.
- Troubleshoot application, software deployment, and endpoint management issues through log analysis and root-cause investigation.
- Develop and maintain PowerShell scripts and automation solutions to improve operational efficiency and service delivery.
- Monitor endpoint health, deployment success, vulnerability remediation, and compliance metrics to ensure a secure and reliable environment.
- Collaborate with Security, Infrastructure, Service Desk, and Application teams to implement and support endpoint and application engineering solutions.
- Create and maintain technical documentation, operational procedures, runbooks, and knowledge transfer materials.
- Participate in project planning, testing, implementation, and operational transition activities for new technologies and services.
- Utilize ServiceNow and ITIL-based processes to support incident, change, and problem management activities.
- Communicate technical concepts effectively to both technical and non-technical stakeholders.
- Demonstrate strong analytical, troubleshooting, and continuous process improvement skills while identifying opportunities to enhance technology services.
Skills & Requirements Required H.S. Diploma or GED
Required 4 years' experience in information systems
Bachelor's degree will substitute four (4) years of work experience
Master's degree will substitute for two (2) years of work experience.
Up to one (1) year of clinical patient care and/or clinical research experience may substitute for the one (1) year of required information systems experience on a month-to-month basis
About UsSince 1954, Texas Children's has been leading the charge in patient care, education and research to accelerate health care for children and women around the world. When you love what you do, it truly shows in the smiles of our patient families, employees and our numerous accolades such as being consistently ranked as the best children's hospital in Texas, and among the top in the nation by U.S. News & World Report as well as recognition from Houston Business Journal as one of this city's Best Places to Work for ten consecutive years.
Texas Children's comprehensive health care network includes our primary hospital in the Texas Medical Center with expertise in over 40 pediatric subspecialties; the Jan and Dan Duncan Neurological Research Institute (NRI); the Feigin Tower for pediatric research; Texas Children's Pavilion for Women, a comprehensive obstetrics/gynecology facility focusing on high-risk births; Texas Children's Hospital West Campus, a community hospital in suburban West Houston; Texas Children's Hospital The Woodlands, the first hospital devoted to children's care for communities north of Houston; and Texas Children's Hospital North Austin, the new state-of-the-art facility providing world-class pediatric and maternal care to Austin and Central Texas families. We have also created Texas Children's Health Plan, the nation's first HMO focused on children; Texas Children's Pediatrics, the largest pediatric primary care network in the country; Texas Children's Urgent Care clinics that specialize in after-hours care tailored specifically for children; and a global health program that is channeling care to children and women all over the world. Texas Children's Hospital is affiliated with Baylor College of Medicine, one of the largest, most diverse and successful pediatric programs in the nation.
To join our community of 15,000+ dedicated team members, visit texaschildrenspeople.org for career opportunities.
Texas Children's is proud to be an equal opportunity employer. All applicants and employees are considered and evaluated for positions at Texas Children's without regard to mental or physical disability, race, color, religion, gender, national origin, age, genetic information, military or veteran status, sexual orientation, gender identity, marital status or any other protected Federal, State/Province or Local status unrelated to the performance of the work involved.
