AI Enablement & Adoption Specialist
About the Company
The Intersect Group is partnering with a rapidly growing healthcare services organization dedicated to improving outcomes for patients with complex and chronic conditions across the United States. As the organization continues to invest in technology, innovation, and operational excellence, it is leveraging cutting-edge AI capabilities to improve productivity, enhance decision-making, and create scalable business solutions. Working in a highly regulated environment, the company is committed to balancing innovation with strong governance, security, and compliance standards.
Role Summary
We are seeking an AI Enablement & Adoption Specialist to drive the practical implementation and adoption of enterprise generative AI tools across business and technology teams. This role is ideal for someone who combines strong technical curiosity with business process expertise and enjoys helping users unlock value from emerging technologies.
The AI Enablement & Adoption Specialist will partner closely with operational leaders, subject matter experts, and technology teams to identify meaningful AI use cases, develop repeatable AI-assisted workflows, and ensure responsible adoption across the organization. This individual will play a key role in training users, improving productivity, establishing best practices, and helping the organization build a sustainable and secure AI capability.
Key Responsibilities
- Serve as the organization's subject matter expert on approved enterprise generative AI platforms, capabilities, and best practices.
- Partner with business leaders and designated AI champions to identify, prioritize, and implement high-value AI use cases.
- Design, test, document, and maintain reusable prompts, instructions, templates, skills, and AI-enabled workflows.
- Develop practical AI solutions that improve operational efficiency while maintaining appropriate human oversight and validation.
- Support business and technology teams with AI-assisted activities including document analysis, workflow automation, data analysis, reporting, coding assistance, and content creation.
- Deliver role-based training, workshops, demonstrations, and coaching to help employees utilize AI effectively and responsibly.
- Collaborate with Security, Privacy, Compliance, Legal, and Technology teams to ensure AI solutions align with organizational policies and regulatory requirements.
- Monitor adoption, business outcomes, productivity improvements, user feedback, and risk indicators to continuously improve AI programs and workflows.
Key Requirements
- 3+ years of experience in technology consulting, business analysis, process improvement, automation, analytics, enterprise technology adoption, training, or related disciplines.
- Demonstrated hands-on experience with enterprise generative AI platforms, prompt engineering, AI-assisted workflows, reusable instructions or skills, and AI-powered productivity tools.
- Proven experience implementing or supporting AI initiatives through enterprise deployments, consulting engagements, pilot programs, or significant business projects.
- Experience designing AI-assisted workflows that incorporate validation processes, human-in-the-loop controls, quality assurance, and user enablement.
- Strong understanding of generative AI capabilities, limitations, hallucination risks, responsible AI practices, and secure handling of confidential or sensitive information.
- Excellent communication, presentation, facilitation, documentation, and stakeholder management skills with the ability to work across technical and non-technical teams.
- Bachelor's degree in Information Systems, Business, Analytics, Computer Science, or a related field, or an equivalent combination of education and relevant professional experience.
Preferred Qualifications
- Experience supporting enterprise AI adoption, governance programs, change management initiatives, or digital transformation efforts.
- Experience working within healthcare or other regulated environments with exposure to HIPAA, PHI, PII, or data privacy requirements.
- Familiarity with Microsoft technologies.
- Experience developing metrics and KPIs to measure AI adoption, productivity gains, process improvements, and business value.
- Experience partnering with Finance, Accounting, Revenue Cycle, Clinical Operations, or other operational business functions.
- Knowledge of APIs, enterprise integrations, document intelligence solutions, workflow automation tools, and modern AI ecosystems.
Why Join?
This is a unique opportunity to play a foundational role in shaping the future of AI adoption within a growing healthcare organization. You'll work directly with leaders across the business to identify transformative opportunities, establish responsible AI practices, and help build a scalable AI capability that delivers measurable business impact. As AI initiatives continue to expand, this role offers significant visibility, influence, and long-term growth potential.
Apply Today
If you're passionate about helping organizations successfully adopt AI, improve business processes, and drive meaningful operational outcomes through emerging technologies, we want to hear from you. Apply today with your resume and contact information to learn more about this exciting opportunity through The Intersect Group.
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