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System Admininstrator

3i People, Inc.

Hybrid in Atlanta, Georgia • 5d ago

Easy Apply

Contract

Depends on Experience

System Administrator

Stefanini

Remote or Richmond, Virginia • Today

Easy Apply

Contract

$76 - $81 /hr

System Administrator

Yoh - A Day & Zimmerman Company

Remote • Today

Easy Apply

Full-time

Estimated Min Rate: $28.00 Estimated Max Rate: $40.00

System Administrator

Leidos

Remote • Today

Full-time

USD 92,300.00 - 166,850.00 per year

Systems Administrator

ASM Research

Remote • Today

Full-time

Job Details

Skills

Summary

Description:

The Support Engineer supports our internal employees at Cox Automotive. As part of the Operational AI release train within Enterprise Platform, you are responsible to deliver best-in-class support to enable thousands of engineers and business users across the organization to be successful and productive with our AI platforms. The Support Engineer will provide technical guidance and act as a point of escalation for our core platforms Forge (our internal AI Artifact Hub) and AWS Quick Suite (our enterprise AI assistant service, delivered as an AWS-managed offering). You will be expected to respond to our customers with professionalism and provide timely resolution to their issues during business hours. You thrive in a fast-paced atmosphere where wearing multiple hats is encouraged. You learn new skills and technology quickly. You have strong collaboration/communication skills.

Candidates must reside in the Atlanta, Georgia area and work in a hybrid capacity.

Technology We Use:

AWS Quick (enterprise AI assistant, AWS-managed service), Forge (internal AI Artifact Hub), GitHub, ServiceNOW

Your Role:

Triaging and resolving ServiceNow tickets for Forge and AWS Quick Suite, distinguishing user error from platform defects.
Troubleshooting access and connector issues (OAuth, SSO, and integrations such as Teams, Outlook, and Snowflake) for Forge and AWS Quick users.
Investigating and escalating platform-service defects to AWS or internal engineering teams where automation has failed.
Ensuring all documentation and knowledge bases are updated to help encourage good collaboration within and outside of our group.
Participate in best practices and process improvements.
Support new user onboarding waves by provisioning access, validating connector health, and documenting known issues.
Analyze current support processes within Enterprise Platform and identify ways to improve them.
Passionate and flexible engineer who enjoys solving complex problems.

Required:

Bachelor s degree or 2+ years equivalent combination of industry-related professional experience and education.

What We Look For:

Proven ability to work independently and as part of a team with great organizational skills.
Excellent ability to communicate effectively at all levels.
Strong analytical and problem-solving skills.
Experience with Amazon Web Services is a plus.
Experience programming with Python or other object-oriented programming languages is a plus

Top 5 Must Haves: Communication, Organization, Problem Solving, Experience with AWS, and ability to multitask.

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: 10114091
Position Id: 9076378
Posted 5 days ago

Fitment

Dice Job Match Score™

🔢 Crunching numbers...

Contact the job poster

Nazreen Wahab

Recruiter @ 3i People, Inc.

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Easy Apply

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Job Details

Skills

Summary

Description:

Candidates must reside in the Atlanta, Georgia area and work in a hybrid capacity.

Technology We Use:

AWS Quick (enterprise AI assistant, AWS-managed service), Forge (internal AI Artifact Hub), GitHub, ServiceNOW

Your Role:

Triaging and resolving ServiceNow tickets for Forge and AWS Quick Suite, distinguishing user error from platform defects.
Troubleshooting access and connector issues (OAuth, SSO, and integrations such as Teams, Outlook, and Snowflake) for Forge and AWS Quick users.
Investigating and escalating platform-service defects to AWS or internal engineering teams where automation has failed.
Ensuring all documentation and knowledge bases are updated to help encourage good collaboration within and outside of our group.
Participate in best practices and process improvements.
Support new user onboarding waves by provisioning access, validating connector health, and documenting known issues.
Analyze current support processes within Enterprise Platform and identify ways to improve them.
Passionate and flexible engineer who enjoys solving complex problems.

Required:

Bachelor s degree or 2+ years equivalent combination of industry-related professional experience and education.

What We Look For:

Proven ability to work independently and as part of a team with great organizational skills.
Excellent ability to communicate effectively at all levels.
Strong analytical and problem-solving skills.
Experience with Amazon Web Services is a plus.
Experience programming with Python or other object-oriented programming languages is a plus

Top 5 Must Haves: Communication, Organization, Problem Solving, Experience with AWS, and ability to multitask.

Dice Id: 10114091
Position Id: 9076378
Posted 5 days ago

Fitment

Dice Job Match Score™

🔢 Crunching numbers...

Contact the job poster

Nazreen Wahab

Recruiter @ 3i People, Inc.

View Profile

Create job alert

Never miss an opportunity! Create an alert based on the job you applied for.

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