Job Description: Technical Product Owner (TPO) with hands-on technical experience who can own and drive AWS-based Contact Center platforms end to end. This role requires someone who can act as a true product owner while remaining technically strong enough to design, guide, and troubleshoot solutions using Amazon Connect, IVR, and Omnichannel technologies. Key Responsibilities Own the technical product roadmap for AWS-based contact center platforms Act as the single point of ownership for the con