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AladdinApplication Support Engineer

TechSpace Solutions Inc.

Hybrid in Boston, Massachusetts • 2d ago

Easy Apply

Contract

Depends on Experience

Job Details

Skills

Application Support
Asset Management
Batch Processing
Capital Market
Change Management
Communication
Customer Service
Data Link Layer
Documentation
Escalation Management
Financial Information eXchange
Fixed Income
Front Office
ITIL
Management
Mapping
Network Layer
Order Management
PL/SQL
Process Improvement
Production Support
Python
Reference Data
Regression Testing
Root Cause Analysis
Routing
SQL
Scripting
Shell Scripting
Stakeholder Management
Testing
Trading
Workflow
Writing

Application Support
Asset Management
Batch Processing
Capital Market
Change Management
Communication
Customer Service
Data Link Layer
Documentation
Escalation Management
Financial Information eXchange
Fixed Income
Front Office
ITIL
Management
Mapping
Network Layer
Order Management
PL/SQL
Process Improvement
Production Support
Python
Reference Data
Regression Testing
Root Cause Analysis
Routing
SQL
Scripting
Shell Scripting
Stakeholder Management
Testing
Trading
Workflow
Writing

Summary

Job Title: Aladdin Application Support Engineer

Location: NYC, NY & Boston, MA (3 days onsite minimum)

Duration: 12 months

Number of positions: 2

Job Summary

We are seeking an experienced Aladdin Application Support Engineer to join our Trading Technology team, providing L2/L3 production support for BlackRock's Aladdin platform across front office trading and portfolio construction workflows. The ideal candidate has hands-on Aladdin front office experience, strong SQL skills, and a solid understanding of trading operations including FIX connectivity, broker mapping, and batch processing. This role works closely with front office users, trading desks, and BlackRock support teams to resolve incidents, manage batch cycles, and ensure smooth day-to-day trading operations.

Key Responsibilities

Provide L2/L3 application support for the Aladdin platform, covering front office trading, order management, and portfolio construction workflows.
Monitor, troubleshoot, and resolve issues in Aladdin batch processing cycles (Green Package and related batch jobs), ensuring timely completion and escalating failures as needed.
Investigate and resolve trade execution and connectivity issues by analyzing FIX logs and message flows between Aladdin, brokers, and execution venues.
Manage and troubleshoot broker mapping and static data setup within Aladdin to support accurate trade routing and settlement.
Act as the primary liaison with BlackRock support and client service teams to log, track, and drive resolution of platform issues, enhancement requests, and release-related queries.
Write and optimize SQL queries to investigate data issues, support root-cause analysis, and produce ad hoc reports for trading and operations stakeholders.
Partner directly with front office users (portfolio managers, traders, and trading assistants) to understand issues, gather requirements, and provide timely, clear resolutions.
Support incident, problem, and change management processes, including documentation of root cause analysis and resolution steps.
Participate in Aladdin release testing, upgrades, and regression testing cycles, validating front office and trading functionality.
Contribute to process improvement and automation initiatives to reduce recurring incidents and manual intervention.

Required Skills & Experience

Hands-on experience supporting or working on BlackRock's Aladdin platform, specifically front office / trading modules.
Working knowledge of Aladdin batch processing, including the Green Package and end-of-day/overnight batch cycles.
Strong SQL skills for data investigation, troubleshooting, and query writing (Oracle/SQL Server or similar).
Practical experience reading and interpreting FIX protocol logs to troubleshoot order and execution issues.
Experience with broker mapping and static/reference data setup in a trading platform.
Solid understanding of the trading lifecycle and trading domain concepts (order management, execution, settlement).
Proven experience providing L2/L3 application support, including incident triage, root cause analysis, and escalation management.
Experience coordinating directly with BlackRock (or equivalent vendor) support teams on platform issues and releases.
Strong stakeholder management skills, with experience supporting front office users such as traders and portfolio managers.
Excellent verbal and written communication skills, with the ability to translate technical issues for business users.

Preferred Qualifications

Knowledge of Fixed Income and Equity products and their trading workflows within Aladdin.
Experience with portfolio construction and order management concepts.
Familiarity with ITIL-based incident, problem, and change management processes.
Exposure to scripting or automation tools (e.g., Python, shell scripting) for support tooling.
Prior experience in a capital markets, asset management, or trading technology environment.

Education

Bachelor's degree in Computer Science, Finance, Engineering, or a related field (or equivalent practical experience).

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: 90977120
Position Id: 9082584
Posted 2 days ago

Fitment

Dice Job Match Score™

🔢 Crunching numbers...

Contact the job poster

Ramya Inala

Recruiter @ TechSpace Solutions Inc.

View Profile

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Boston, Massachusetts

•

Today

Job Overview We are seeking an experienced Engineer to join our Trading Systems team within the Front Office Systems group. This role is ideal for a hands-on engineer who can design, build, and support critical applications used by traders, portfolio managers, and investment teams. The role builds on the core Trading Systems responsibilities of developing applications, backend services, APIs, cloud-based solutions, and integrations that support front-office trading and investment workflows. Th

Full-time

USD 135,000.00 - 325,000.00 per year

Aladdin Application Support Engineer

Remote

•

2d ago

Job Summary We are seeking an experienced Aladdin Application Support Engineer to join our Trading Technology team, providing L2/L3 production support for BlackRock's Aladdin platform across front office trading and portfolio construction workflows. The ideal candidate has hands-on Aladdin front office experience, strong SQL skills, and a solid understanding of trading operations including FIX connectivity, broker mapping, and batch processing. This role works closely with front office users, tr

Easy Apply

Contract

Depends on Experience

Senior Aladdin Application Support Analyst in NYC, NY (Remote)

Remote

•

3d ago

Role: Senior Application Support Analyst Aladdin Front Office Location: NYC, NY (Hybrid role) Duration: Long Term JD: Senior Application Support Analyst Aladdin Front Office (710 Years) We are seeking a highly motivated Senior Application Support Analyst to join our global Front Office Application Support team supporting a leading asset management business. The role is responsible for ensuring the stability, performance, and operational excellence of the Aladdin platform supporting portfolio

Easy Apply

Contract, Third Party

Application Support Engineer

Remote

•

2d ago

Job Title: Application Support Engineer Location: Jacksonville, FL Employment Type: Full-time Job Description: Application Support Engineer Overview Associate is expected to provide L2 support for critical investment banking applications, ensuring system availability, performance, and adherence to standard service management processes. Must Have Technical/Functional Skills Database: Oracle (PL-SQL querying and database operations). Operating Systems: Hands-on experience with UNIX or Linux. Clou

Easy Apply

Full-time

$80000 - $95000

Job Details

Skills

Application Support
Asset Management
Batch Processing
Capital Market
Change Management
Communication
Customer Service
Data Link Layer
Documentation
Escalation Management
Financial Information eXchange
Fixed Income
Front Office
ITIL
Management
Mapping
Network Layer
Order Management
PL/SQL
Process Improvement
Production Support
Python
Reference Data
Regression Testing
Root Cause Analysis
Routing
SQL
Scripting
Shell Scripting
Stakeholder Management
Testing
Trading
Workflow
Writing

Application Support
Asset Management
Batch Processing
Capital Market
Change Management
Communication
Customer Service
Data Link Layer
Documentation
Escalation Management
Financial Information eXchange
Fixed Income
Front Office
ITIL
Management
Mapping
Network Layer
Order Management
PL/SQL
Process Improvement
Production Support
Python
Reference Data
Regression Testing
Root Cause Analysis
Routing
SQL
Scripting
Shell Scripting
Stakeholder Management
Testing
Trading
Workflow
Writing

Summary

Job Title: Aladdin Application Support Engineer

Location: NYC, NY & Boston, MA (3 days onsite minimum)

Duration: 12 months

Number of positions: 2

Job Summary

Key Responsibilities

Provide L2/L3 application support for the Aladdin platform, covering front office trading, order management, and portfolio construction workflows.
Monitor, troubleshoot, and resolve issues in Aladdin batch processing cycles (Green Package and related batch jobs), ensuring timely completion and escalating failures as needed.
Investigate and resolve trade execution and connectivity issues by analyzing FIX logs and message flows between Aladdin, brokers, and execution venues.
Manage and troubleshoot broker mapping and static data setup within Aladdin to support accurate trade routing and settlement.
Act as the primary liaison with BlackRock support and client service teams to log, track, and drive resolution of platform issues, enhancement requests, and release-related queries.
Write and optimize SQL queries to investigate data issues, support root-cause analysis, and produce ad hoc reports for trading and operations stakeholders.
Partner directly with front office users (portfolio managers, traders, and trading assistants) to understand issues, gather requirements, and provide timely, clear resolutions.
Support incident, problem, and change management processes, including documentation of root cause analysis and resolution steps.
Participate in Aladdin release testing, upgrades, and regression testing cycles, validating front office and trading functionality.
Contribute to process improvement and automation initiatives to reduce recurring incidents and manual intervention.

Required Skills & Experience

Hands-on experience supporting or working on BlackRock's Aladdin platform, specifically front office / trading modules.
Working knowledge of Aladdin batch processing, including the Green Package and end-of-day/overnight batch cycles.
Strong SQL skills for data investigation, troubleshooting, and query writing (Oracle/SQL Server or similar).
Practical experience reading and interpreting FIX protocol logs to troubleshoot order and execution issues.
Experience with broker mapping and static/reference data setup in a trading platform.
Solid understanding of the trading lifecycle and trading domain concepts (order management, execution, settlement).
Proven experience providing L2/L3 application support, including incident triage, root cause analysis, and escalation management.
Experience coordinating directly with BlackRock (or equivalent vendor) support teams on platform issues and releases.
Strong stakeholder management skills, with experience supporting front office users such as traders and portfolio managers.
Excellent verbal and written communication skills, with the ability to translate technical issues for business users.

Preferred Qualifications

Knowledge of Fixed Income and Equity products and their trading workflows within Aladdin.
Experience with portfolio construction and order management concepts.
Familiarity with ITIL-based incident, problem, and change management processes.
Exposure to scripting or automation tools (e.g., Python, shell scripting) for support tooling.
Prior experience in a capital markets, asset management, or trading technology environment.

Education

Bachelor's degree in Computer Science, Finance, Engineering, or a related field (or equivalent practical experience).

Dice Id: 90977120
Position Id: 9082584
Posted 2 days ago

Fitment

Dice Job Match Score™

🔢 Crunching numbers...

Contact the job poster

Ramya Inala

Recruiter @ TechSpace Solutions Inc.

View Profile

Create job alert

Never miss an opportunity! Create an alert based on the job you applied for.

Boston, Massachusetts

•

Today

Full-time

USD 135,000.00 - 325,000.00 per year

Aladdin Application Support Engineer

Remote

•

2d ago

Easy Apply

Contract

Depends on Experience

Senior Aladdin Application Support Analyst in NYC, NY (Remote)

Remote

•

3d ago

Easy Apply

Contract, Third Party

Application Support Engineer

Remote

•

2d ago

Easy Apply

Full-time

$80000 - $95000

AladdinApplication Support Engineer

Skills

Summary

Dice Job Match Score™

Ramya Inala

Similar Jobs

AladdinApplication Support Engineer

Job Details

Skills

Summary

Dice Job Match Score™

Ramya Inala

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