
Amiseq Inc.
Hybrid in Charlotte, North Carolina • 2d ago
Easy Apply
Full-time, Third Party
$50 - $80
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Amiseq Inc.
Hybrid in Charlotte, North Carolina • 2d ago
Easy Apply
Full-time, Third Party
$50 - $80

Required Skills & Qualifications
Core Requirement: Proven hands-on experience working with Google CX AS (Customer Experience Agent Studio) or deep proficiency with Google CCAI (Dialogflow CX, Agent Assist, and CX Insights) with a rapid pivot into the GECX platform. Generative AI Concepts: Thorough understanding of prompt engineering, fine-tuning, retrieval-augmented generation (RAG), and working with Google's Gemini LLM family. Contact Center Expertise: Strong understanding of CCaaS routing architectures, CRM data structures, webhooks, and API integrations. Cloud Architecture: Familiarity with Google Cloud Platform (Google Cloud Platform) environments, including service accounts, IAM permissions, and gcloud CLI utilities.
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Charlotte, North Carolina
•
Today
Title: Senior Consultant Location: Charlotte, NC Work Model Onsite 4 Days/Week Job Duration:6 Months Job Description: Technical Business Analyst/Lead IVR & Google CX Agent Studio (Google CX AS) Experience 10+ Years Job Summary Looking for a Technical BA with 10+ years of experience in IVR and Conversational AI solution development. The ideal candidate should have strong hands-on expertise in Google CX Agent Studio (Google CX AS), including designing and implementing Agentic AI workflows, alo
Easy Apply
Contract, Third Party
Depends on Experience
Charlotte, North Carolina
•
Yesterday
Role: Google Cloud Platform Application Technical (Engineer) Location : Charlotte, NC Contract Job Summary 8+ years of commercial software development experience. Design and implement scalable CCaaS and IVA solutions leveraging leading cloud and enterprise conversational AI/customer service platforms, including conversational IVR design, NLU/NLP modeling, intent and flow orchestration, webhook integrations, and speech-to-text/text-to-speech capabilities. Develop secure and resilient c
Easy Apply
Contract, Third Party
$50 - $52
Charlotte, North Carolina
•
2d ago
Role: Google Cloud Platform Application Technical (Engineer) Location: Charlotte, NC Job Summary 8+ years of commercial software development experience.Design and implement scalable CCaaS and IVA solutions leveraging leading cloud and enterprise conversational AI/customer service platforms, including conversational IVR design, NLU/NLP modeling, intent and flow orchestration, webhook integrations, and speech-to-text/text-to-speech capabilities.Develop secure and resilient cloud infrastructure on
Easy Apply
Contract, Third Party
$40 - $60
Charlotte, North Carolina
•
Today
Role: Google Cloud Platform Application Engineer Location : Charlotte, NC Onsite Duration: Long Term Contract Job Summary 10+ years of commercial software development experience.Design and implement scalable CCaaS and IVA solutions leveraging leading cloud and enterprise conversational AI/customer service platforms, including conversational IVR design, NLU/NLP modeling, intent and flow orchestration, webhook integrations, and speech-to-text/text-to-speech capabilities.Develop secure and resilie
Easy Apply
Third Party, Contract
$70+