Senior IT Project Manager

## Job Summary

We are seeking an experienced **Senior IT Project Manager** to lead a large-scale **Electronic Health Record (EHR) implementation** supporting multiple healthcare locations and clinical teams across Pennsylvania.

This position requires a senior-level project management professional with significant experience managing **EHR/EMR implementations, healthcare IT initiatives, health informatics projects, and complex enterprise technology programs**.

The ideal candidate will have direct experience implementing a new EHR environment for an organization transitioning from **paper-based medical records or charting processes to an electronic system**.

The Project Manager will provide leadership throughout the complete project lifecycle, including planning, requirements coordination, implementation, testing, organizational readiness, training, deployment, transition to operations, and post-implementation support.

This position requires strong stakeholder management, vendor coordination, risk management, organizational change management, and technical project leadership capabilities.

## Key Responsibilities

* Lead the implementation of a new **Electronic Health Record (EHR) system** across multiple healthcare facilities and clinical departments.
* Manage the transition from paper-based clinical documentation processes to an electronic health record environment.
* Lead the project from initial planning through implementation, stabilization, operations, and maintenance transition.
* Develop and maintain comprehensive **Project Management Plans, project schedules, milestones, deliverables, dependencies, and resource plans**.
* Manage all phases of the project lifecycle, including:

  * Initiation
  * Planning
  * Execution
  * Monitoring and controlling
  * Project closure
* Establish project governance processes and ensure appropriate participation from business, clinical, technical, and vendor stakeholders.
* Manage complex technical initiatives involving multiple IT teams, business units, healthcare stakeholders, and external vendors.
* Coordinate project activities involving application development, infrastructure, networking, security, data, informatics, solution management, service management, and other technical teams.
* Manage project scope, timelines, budgets, resources, deliverables, and quality requirements.
* Track project progress against established schedules and take corrective action when milestones or deliverables are at risk.
* Develop project estimates related to planning, analysis, design, development, testing, implementation, and business process reengineering.
* Work with technical and functional team leads to review and revise estimates when necessary.
* Ensure project estimates and significant changes receive appropriate stakeholder approval.
* Identify project dependencies and coordinate work across multiple project teams.
* Facilitate discussions between technical teams, business stakeholders, healthcare professionals, and vendors.
* Serve as the primary point of contact for project-related questions, escalations, risks, and issues.

## EHR Implementation Responsibilities

* Manage the complete implementation of an enterprise **EHR/EMR platform**.
* Coordinate clinical, operational, technical, and vendor workstreams associated with EHR deployment.
* Support workflow analysis and redesign as clinical operations transition from paper-based processes to electronic workflows.
* Coordinate requirements gathering involving clinicians, healthcare administrators, informatics teams, and technology personnel.
* Ensure business and clinical requirements are accurately incorporated into the EHR implementation.
* Coordinate system configuration, integration, testing, training, deployment, and transition activities.
* Coordinate system testing with appropriate technical and business resources.
* Manage readiness activities before system deployment.
* Develop plans for transition from implementation activities into ongoing system operations and maintenance.
* Assist stakeholders with identifying workflow, technology, training, and operational impacts resulting from implementation.

## Organizational Change Management

* Incorporate **Organizational Change Management (OCM)** principles into project planning and implementation.
* Evaluate the organizational impact of transitioning healthcare locations and clinical personnel to a new EHR.
* Work with stakeholders to identify potential resistance, workflow changes, training requirements, and adoption risks.
* Develop communication, training, and stakeholder engagement strategies.
* Plan and coordinate training and orientation sessions.
* Support users and leadership during organizational and technology transformation.
* Promote adoption of new systems, processes, and clinical workflows.

## Risk & Issue Management

* Identify, document, monitor, and manage project risks, issues, assumptions, and dependencies.
* Maintain comprehensive **RAID/RAID+ logs**.
* Develop risk mitigation and contingency strategies.
* Proactively identify potential project challenges before they affect schedules or deliverables.
* Escalate critical risks and issues to appropriate leadership.
* Track identified risks and issues through resolution and closure.

## Project Governance & Reporting

* Prepare regular project status reports for project teams, leadership, sponsors, and key stakeholders.
* Maintain project dashboards, metrics, action items, risks, schedules, and deliverable tracking.
* Provide executive-level project updates and recommendations when required.
* Capture and report required project management metrics.
* Analyze project performance metrics and recommend improvement measures.
* Schedule and facilitate project status meetings, stakeholder reviews, quality reviews, and project management inspections.
* Ensure project documentation is complete, current, organized, and accessible.
* Establish and maintain project collaboration environments using tools such as **SharePoint and Microsoft Teams**.

## Scope & Change Management

* Develop and maintain project scope documentation.
* Ensure all project scope changes follow established change-management procedures.
* Assess changes for impact on budget, resources, schedule, quality, and project objectives.
* Maintain documentation of approved project changes.
* Communicate approved changes to affected stakeholders and project team members.

## Stakeholder & Vendor Management

* Build and maintain productive relationships with executives, clinical stakeholders, technology teams, program leadership, and external vendors.
* Facilitate communication among stakeholders with different technical and operational backgrounds.
* Coordinate vendor activities and ensure vendor deliverables meet project requirements.
* Resolve conflicts and facilitate agreement when technical or business priorities differ.
* Communicate project objectives and explain how individual work assignments contribute to successful project delivery.

## Required Qualifications

* **7–9 years of relevant IT Project Management experience**, including responsibility for large and complex technology initiatives.
* Demonstrated experience managing a **new EHR implementation**.
* Experience implementing an EHR where the organization was transitioning from a **paper-based charting or medical records environment**.
* Strong experience with **EHR and/or EMR systems**.
* Experience working with **health IT, healthcare information systems, and/or health informatics**.
* **Active Project Management Professional (PMP) certification from PMI.**
* PMP certification must have been held for a **minimum of 5 years**.
* At least **7 years of experience managing complex technical initiatives** involving multiple IT teams and vendors.
* Strong knowledge of PMI project management methodologies and the five major project management process groups.
* Experience managing projects involving delivery cycles of approximately **8–12 months or longer**.
* Experience developing and managing detailed project schedules, project plans, milestones, budgets, and deliverables.
* Strong experience with project risk, issue, dependency, and change management.
* Experience coordinating software testing, implementation, deployment, and transition activities.
* Strong stakeholder and executive communication skills.
* Demonstrated ability to manage multiple teams and workstreams simultaneously.
* Strong analytical, organizational, problem-solving, and decision-making capabilities.

## Preferred Qualifications

* Experience supporting **public health programs or public-sector healthcare initiatives**.
* Experience working with state or local government healthcare organizations.
* Experience with **Organizational Change Management (OCM)** involving multiple independent stakeholder groups.
* Experience managing enterprise healthcare technology transformation initiatives.
* Familiarity with clinical workflows and healthcare operations.
* Experience working with clinical staff, health informatics teams, application teams, data teams, security teams, networking teams, and vendors.
* Experience with business process reengineering associated with healthcare technology implementations.

## Tools & Methodologies

Experience with some or all of the following is highly desirable:

* Microsoft Project or comparable project scheduling tools
* Microsoft Teams
* Microsoft SharePoint
* RAID / RAID+ Logs
* Project Management Plans
* Communication Plans
* Risk Management Plans
* Change Management Plans
* Deliverables Matrices
* Project Governance Frameworks
* PMI / PMBOK methodologies
* Healthcare IT project methodologies

## Location Requirements

Candidates **must currently reside in Pennsylvania**.

This is a hybrid position requiring the selected candidate to work from the **Harrisburg, Pennsylvania office approximately two days per week as requested**.

Candidates must also be available to participate in occasional off-site meetings at healthcare locations within Pennsylvania when required.

## Mandatory Screening Requirements

## Ideal Candidate Profile

The strongest candidate will be a senior healthcare IT Project Manager who combines **PMP-based project management expertise with hands-on EHR implementation experience**.

Candidates who have personally led an organization through the transition from **paper-based clinical charting to an enterprise EHR system** will be particularly well suited for this position.

The successful candidate will be comfortable working with clinical stakeholders, executives, technical teams, vendors, informatics professionals, and operational leaders while maintaining accountability for project scope, schedule, quality, risk, budget, and successful system implementation.