ole: QA Test Analyst (Manual & Automation)
Location: Hartford, CT - Hybrid: Required one day in office a week.
Employment Eligibility:
Local Candidates Preferred:
Candidates should currently reside in Connecticut or be willing to relocate before onsite work begins.
Bilingual Spanish Testing
Position Overview
The Connecticut Department of Social Services (DSS) is seeking an experienced QA Test Analyst with expertise in manual and automation testing to support mission-critical enterprise applications that deliver essential services to Connecticut residents.
A significant need for this position is the testing and validation of Spanish-language functionality and content. Therefore, professional proficiency in both English and Spanish is highly important for this assignment.
The selected tester will be expected to perform functional QA activities involving Spanish-language screens, correspondence, notices, messages, workflows, and other resident-facing content. The tester must be capable of independently reviewing Spanish-language content for functional accuracy, consistency, completeness, and alignment with the approved English-language requirements and expected business outcomes.
Spanish-language proficiency is being sought specifically because of the testing responsibilities associated with this assignment. Candidates will be evaluated based on their ability to perform the required QA responsibilities and demonstrate the language proficiency necessary to validate Spanish-language application functionality and content.
This role will work closely with business stakeholders, developers, business analysts, solution architects, project managers, and technical teams to ensure applications meet business requirements, technical specifications, State policies, and federal regulations.
The ideal candidate has experience testing complex enterprise systems within State government, Human Services, Healthcare, Medicaid, Medicare, or Eligibility programs. Candidates who understand policy-driven applications and business terminology used in public-sector environments will be highly successful in this role.
Bilingual Spanish Testing Requirement
This assignment has a substantial Spanish-language testing component.
Candidates should demonstrate professional working proficiency in both English and Spanish, including the ability to:
Read and comprehend complex Spanish-language application content.
Validate Spanish translations against approved English-language requirements and source content.
Test Spanish-language screens, fields, labels, instructions, error messages, alerts, and other user-facing functionality.
Validate Spanish correspondence, notices, forms, and other resident communications.
Identify incorrect, incomplete, inconsistent, misleading, or contextually inappropriate Spanish-language content.
Validate that Spanish and English application experiences provide consistent business functionality and outcomes.
Develop and execute test cases specifically covering Spanish-language functionality.
Document Spanish-language defects clearly for business and technical teams.
Communicate identified discrepancies to English-speaking project stakeholders.
Perform regression testing of Spanish-language functionality following application changes.
Candidates should be prepared to demonstrate the level of Spanish-language proficiency necessary to perform these job-related testing responsibilities.
Preferred Industry Experience
Strong preference will be given to candidates with experience supporting one or more of the following:
Connecticut DSS or other State Government agencies
Human Services (HHS)
Medicaid
Medicare
Medicaid Eligibility
Eligibility and Benefits Management Systems
Integrated Eligibility Systems (IES)
SNAP
TANF
Child Care Programs
Healthcare Exchange implementations
Money Follows the Person (MFP)
Medicaid Waiver Programs
Long-Term Services and Supports (LTSS)
Public Sector modernization initiatives
Policy-driven enterprise applications
Candidates with experience interpreting State and Federal policies, eligibility rules, and healthcare terminology will be highly valued.
Required Qualifications
Five (5) or more years of Quality Assurance experience testing large enterprise applications
Strong hands-on manual testing experience
Experience with test automation and automated testing frameworks
Professional working proficiency in English and Spanish sufficient to perform Spanish-language application and content validation
Experience working throughout the Software Development Life Cycle (SDLC)
Strong understanding of Quality Assurance methodologies, testing processes, and best practices
Excellent analytical, troubleshooting, and problem-solving skills
Strong written and verbal communication skills
Experience working directly with business stakeholders and technical teams
Ability to interpret business requirements and convert them into detailed test scenarios and test cases
Experience working within Agile/Scrum development environments
Experience using Jira for defect tracking and Agile project management
Strong attention to detail, particularly when comparing English and Spanish application content
Technical Qualifications
Candidates should possess experience with many of the following technologies:
Selenium
TestNG
Java
Salesforce application testing
REST API Testing
SOAP Web Services
Postman
SQL for backend data validation
Mobile Application Testing
Progressive Web Applications (PWA)
JSON/XML validation
Git
Continuous Integration/Continuous Deployment (CI/CD) concepts
Strong understanding of:
API and Web Service Testing
Test Automation Frameworks
Defect Lifecycle Management
Requirements Traceability Matrix (RTM)
Test Planning
Test Strategy
Test Estimation
Testing Experience
Candidates should have hands-on experience performing:
Manual Testing
Automation Testing
Functional Testing
Regression Testing
Smoke Testing
Integration Testing
System Integration Testing (SIT)
End-to-End Testing
User Acceptance Testing (UAT)
API Testing
Backend Data Validation
Cross-browser Testing
Mobile Testing
Salesforce Testing
Defect Verification and Retesting
Multilingual or localized application testing, preferably involving Spanish-language content
Key Responsibilities
Perform hands-on manual and automated testing across multiple enterprise applications.
Perform dedicated testing and validation of Spanish-language application functionality and resident-facing content.
Compare Spanish-language functionality and content against approved English requirements and expected business outcomes.
Validate Spanish screens, correspondence, notices, messages, forms, labels, instructions, and application workflows.
Develop comprehensive test scenarios, test cases, and automated test scripts based on business and technical requirements.
Develop test scenarios specifically addressing Spanish-language functionality and content.
Review business requirements, user stories, functional specifications, technical documentation, and design documents to identify testing needs.
Participate in requirements walkthroughs, sprint planning, backlog refinement, release planning, and design review sessions.
Estimate testing effort and provide input into overall project planning and release schedules.
Execute functional, regression, integration, system, API, and end-to-end testing activities.
Develop, maintain, and execute automated test scripts using approved automation frameworks.
Validate interfaces and integrations between enterprise applications and external systems.
Perform backend database validation using SQL queries.
Execute API and web service testing using industry-standard tools.
Document test execution results and communicate testing progress to project leadership.
Identify, document, prioritize, and manage software defects through resolution.
Clearly document defects involving Spanish-language content or functionality so they can be understood and resolved by business and technical teams.
Participate in defect triage meetings and validate software fixes.
Ensure complete traceability between business requirements, test cases, and executed tests through the Requirements Traceability Matrix (RTM).
Collaborate closely with developers, business analysts, architects, project managers, vendors, and State business stakeholders.
Support production implementations by performing release validation and post-production verification.
Assist in continuously improving QA standards, automation frameworks, testing processes, and quality best practices.
Preferred Experience
Candidates with experience in one or more of the following will receive strong consideration:
Spanish-language or multilingual software testing
Localization testing
Connecticut Department of Social Services (DSS)
State Government modernization initiatives
Integrated Eligibility Systems
Healthcare payer systems
Salesforce implementations
Human Services applications
Enterprise Case Management systems
Federal compliance initiatives
Healthcare eligibility systems
Desired Business Knowledge
Candidates with knowledge or experience in the following areas are highly preferred:
Medicaid programs and policies
Medicare programs
Money Follows the Person (MFP)
Eligibility determination processes
Healthcare terminology
Human Services operations
Federal and State compliance requirements
Benefits administration systems
Policy-driven business rules
Regulatory compliance testing
Soft Skills
The successful candidate will demonstrate:
Excellent verbal and written communication skills
Strong attention to detail
Exceptional analytical and critical-thinking abilities
Ability to work independently and within cross-functional teams
Strong organizational and time-management skills
Ability to manage multiple priorities in a fast-paced environment
Commitment to delivering high-quality software
Strong collaboration and interpersonal skills
Willingness to learn complex business processes and regulations
Ability to communicate Spanish-language testing findings clearly to project stakeholders
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