Lead UX/Product Designer

Senior UX/Product Designer

Irving TX - Hybrid

Position Summary

We are seeking a highly creative and experienced Senior UX/Product Designer to lead the design of modern customer-facing digital experiences across web, mobile, and AI-powered applications. This is a Contract-to-Hire opportunity for a hands-on design leader who is passionate about creating intuitive, scalable, and engaging user experiences.

The ideal candidate has a strong product mindset, excels in solving complex user problems, and has experience designing modern consumer-facing digital products. This role will collaborate closely with Product Management, Engineering, and business stakeholders to define and deliver exceptional digital experiences that drive customer engagement and business growth.

Responsibilities

• Lead the end-to-end UX and UI design process for responsive web, native mobile, and AI-powered applications.
• Design intuitive customer journeys, user flows, wireframes, interactive prototypes, and high-fidelity user interfaces.
• Partner with Product Managers to translate business objectives and customer needs into innovative product experiences.
• Collaborate with Engineering teams to ensure design feasibility and high-quality implementation.
• Design AI-assisted user experiences, including conversational interfaces, intelligent recommendations, personalized workflows, and digital assistants.
• Conduct user research, usability testing, heuristic evaluations, and customer interviews.
• Create and maintain scalable design systems, reusable components, and design standards.
• Use customer analytics and A/B testing results to continuously improve user experiences.
• Advocate for user-centered design while balancing business goals, technical constraints, and delivery timelines.
• Stay current with emerging UX methodologies, AI technologies, accessibility standards, and modern design trends.

Required Qualifications

• 10+ years of UX/Product Design experience.
• Strong portfolio demonstrating end-to-end product design across modern web and mobile applications.
• Expert proficiency with Figma and modern prototyping tools.
• Experience designing responsive web and native mobile applications (iOS and Android).
• Strong understanding of user-centered design, interaction design, information architecture, visual design, and usability principles.
• Experience conducting user research and translating insights into design improvements.
• Experience building and maintaining design systems.
• Excellent communication and stakeholder management skills.
• Experience working in Agile product development environments.

Preferred Qualifications

• Experience designing AI-powered or AI-assisted applications.
• Experience with conversational UX, AI copilots, or intelligent workflow applications.
• Familiarity with Generative AI technologies such as ChatGPT, Microsoft Copilot, Claude, or Gemini.
• Experience with accessibility standards (WCAG).
• Experience with analytics platforms and A/B testing.
• Experience designing consumer-facing (B2C) digital products.