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Work in an agile environment and understand agile methodologies.
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Participate in vendor requirement sessions with customers and understand the requirements and be comfortable writing Test Plans/Test Suites in Azure DevOps and easily maintainable for SOM.
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Work with the customer, vendor, and Development Team to define Test scripts based on requirements for new projects and any future enhancements.
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Proficiency in interpreting requirements/user stories and writing test cases using Azure DevOps.
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Participate in defining and designing activities of the project engagement, to ensure a full understanding of client requirements prepared by the project team.
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Fully understand the capabilities and limitations of the technical environments of the applications used by the enterprise.
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Strong hands-on experience in writing positive and native test cases in Azure DevOps as per Salesforce Application needs.
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Identify automation framework and make recommendations for improvements.
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Familiarity with testing salesforce service cloud, including web services and Rest API, SOAP API, and Bulk API, using tools like SoapUI, Postman, or similar applications.
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Collaborate with developers to ensure testing results meet performance and scalability requirements.
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Develops and writes automated test scripts and plans to ensure that software functions as expected.
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Work with test engineers to implement new automation scripts and diagnose problems with existing scripts in a Continuous Integration environment.
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Knowledge of quality assurance methodologies and automation testing tools.
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Ensures the proposed solutions adhere to SOM security guidelines and standards throughout the application lifecycle.
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Proven record of delivering business value by leveraging technology and an ability to communicate strategic technical concepts at an executive level and be a trusted voice at the decision-making table.
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Devise a training plan for the team for a smooth and successful transition to Maintenance & Operations.
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The successful candidate will be self-motivated and can work under dynamic conditions and within deadlines.
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Ability to effectively transfer knowledge and flex according to the situation.
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Excellent written and verbal communication skills.
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Facilitation and problem-solving skills.
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