Oracle Utilities C2M Solutions Manager - Nashville, TN
NO CTC / W-2 Only / No Exceptions
Position Summary
Company in Nashville, TN is seeking Oracle Utilities C2M Solutions Manager to serve as the key liaison between business stakeholders and the Oracle Utilities Customer to Meter (C2M) platform. This individual will provide functional leadership, solution guidance, and oversight of development efforts to ensure business needs are translated into effective and sustainable technology solutions.
The ideal candidate combines strong Oracle Utilities C2M functional expertise with sufficient technical knowledge to troubleshoot issues, guide development teams, recommend solutions, and ensure quality delivery. This role is not intended to be a hands-on developer but requires sufficient technical understanding to evaluate solutions, identify root causes of issues, guide development efforts, and ensure adherence to Oracle Utilities best practices.
This position will work closely with business leaders, developers, support resources, and third-party partners to drive application enhancements, resolve complex issues, and support the organization's ongoing C2M initiatives.
Ideal Candidate Profile
The ideal candidate is a functional Oracle Utilities C2M professional who possesses enough technical depth to troubleshoot issues, guide development teams, and evaluate solution options. While not expected to perform day-to-day coding, this individual should understand how Oracle Utilities applications are configured, extended, and supported within a utility environment.
Essential Duties & Responsibilities
- Serve as the primary functional and solution lead for Oracle Utilities C2M.
- Partner with business stakeholders to understand operational needs and translate requirements into scalable solutions.
- Serve as a trusted advisor to business teams by participating in solution discussions, operational planning, and requirements analysis.
- Evaluate business requests and provide recommendations for system enhancements, process improvements, and solution designs.
- Collaborate closely with development teams to define technical approaches and ensure successful solution delivery.
- Analyze, troubleshoot, and identify root causes of complex system issues and guide corrective actions.
- Diagnose application issues and identify impacted components, workflows, or configurations, providing direction for resolution efforts.
- Provide direction and oversight to technical teams, ensuring adherence to development standards and best practices.
- Participate in solution reviews and development discussions to ensure business and technical alignment.
- Support application releases, enhancements, testing activities, and change management initiatives.
- Ensure compliance with SDLC processes, development standards, and governance requirements.
- Build and maintain trusted relationships with business leaders and operational teams.
- Support evaluation of application enhancements and solution options that align with evolving business needs.
- Serve as a subject matter expert for C2M functionality and related utility business processes.
Required Qualifications
- Bachelor's Degree in Computer Science, Information Systems, Engineering, Business, or related field, or equivalent experience.
- 3-5+ years of experience working with Oracle Utilities C2M and/or CC&B.
- Strong understanding of Oracle Utilities business processes, configurations, workflows, and functionality.
- Experience working directly with development teams and guiding technical solution delivery.
- Ability to identify, analyze, and troubleshoot application issues, including determining where development changes may be required.
- Experience translating business requirements into functional and technical solutions.
- Knowledge of SDLC methodologies and Agile practices.
- Strong communication, stakeholder management, and problem-solving skills.
- Experience within the Utilities industry.
Preferred Qualifications
- Experience with Oracle Utilities Application Framework (OUAF).
- Understanding of Java, Groovy, scripting, or other Oracle Utilities development concepts.
- Exposure to Oracle Utilities Cloud Services (CCS).
- Experience with Meter Data Management (MDM).
- Previous leadership, project lead, or team management experience.
- Experience working with third-party vendors, consultants, and implementation partners.
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