Product Owner (Digital Applications & Integration Platform)

Title: Product Owner -Digital Applications & Integration Platform

Work Hours: 8:30 a.m. to 5:00 p.m. EST

Schedule: Mon/Fri Remote, Tues, Wed, Thurs Onsite Philly office

Position Summary

• We are seeking a technically fluent Product Owner to lead delivery across custom digital applications and enterprise integration capabilities.
• The portfolio includes Angular-based applications, APIs, event-driven integrations, data processing capabilities, and integrations with HRIS, benefits, insurance, and other enterprise platforms.
• This role partners closely with IT Product Managers, Architecture, Engineering, UX, and business stakeholders to translate product strategy and business needs into executable features and backlog priorities.
• The Product Owner must be comfortable operating across both the application experience and the underlying integration ecosystem. This includes understanding user workflows and application behavior while also working with Engineering and Architecture on APIs, system interactions, data movement, and downstream dependencies.
• The ideal candidate brings experience delivering complex digital products or platforms in healthcare, insurance, life sciences, or another regulated environment and can effectively bridge business, customer, and technical perspectives.

Key Responsibilities

Custom Application Product Ownership

• Own and prioritize the backlog for custom digital applications and related platform capabilities.
• Translate customer and business needs into application features, user workflows, business rules, user stories, and acceptance criteria.
• Partner with UX, Architecture, and Engineering to refine application experiences and determine how functionality should be delivered.
• Work closely with front-end and back-end Engineering teams to clarify requirements throughout development.
• Ensure that application functionality addresses the intended customer or business outcome rather than simply delivering individual technical features.

API & Integration Product Ownership

• Partner with Architecture and Engineering to define requirements for APIs, integration services, event-driven integrations, and downstream processing.
• Understand dependencies between custom applications, enterprise platforms, upstream data sources, and downstream consumers.
• Help establish reusable platform and integration capabilities rather than creating point solutions for individual applications or partners.
• Support onboarding and integration with external partners and enterprise platforms, including HRIS and insurance systems.

Data & Business Rules

• Understand how data enters an application or platform, how it is validated and transformed, and how it is consumed downstream.
• Define and document critical business rules, processing logic, data dependencies, and exception scenarios.
• Ensure product requirements address data quality, traceability, security, privacy, auditability, and compliance expectations.

Product & Agile Delivery

• Partner with IT Product Managers to translate product strategy and roadmap objectives into executable capabilities and backlog priorities.
• Lead backlog refinement and participate in sprint planning, demonstrations, acceptance, and release-readiness activities.
• Make timely product decisions when Engineering encounters requirement questions, technical constraints, or competing implementation options.
• Evaluate completed functionality against acceptance criteria and intended business outcomes.
• Manage dependencies, scope decisions, priorities, and sequencing across multiple teams or workstreams.

Cross-Functional Leadership

• Build strong relationships across Product, Architecture, Engineering, UX, Operations, business stakeholders, and external partners.
• Facilitate decisions where customer experience, business requirements, or delivery priorities must be balanced against technical constraints.
• Communicate product direction, priorities, risks, dependencies, and trade-offs clearly to technical and business audiences. 

MUST HAVE Qualifications

• Bachelor’s degree or equivalent professional experience.
• 5+ years of experience in product management, product ownership, software product delivery, or enterprise application development.
• Experience supporting the development and delivery of custom web applications or digital products.
• Experience working directly with Engineering teams to translate customer and business needs into clear product and technical requirements.
• Experience defining application functionality, user journeys, workflows, business rules, system interactions, and integration requirements.
• Experience with products involving APIs, system integrations, B2B capabilities, or other technically complex workflows.
• Demonstrated ability to take products or capabilities from discovery and requirements definition through implementation, launch, and continuous improvement.
• Experience developing and managing product requirements, user stories, acceptance criteria, and prioritized backlogs.
• Ability to understand interactions across web applications, APIs, integration services, data, and downstream systems without requiring software-development expertise.
• Experience in healthcare, insurance, life sciences, HR technology, financial services, or another regulated environment.
• Strong cross-functional experience partnering with Product Management, Engineering, Architecture, UX/design, Operations, and business stakeholders.
• Ability to balance customer experience and business outcomes with technical feasibility, regulatory requirements, and delivery constraints.
• Ability to manage multiple products or workstreams while making effective prioritization and scope decisions.

Preferred Qualifications

• Experience with enterprise integration or data platforms.
• Experience with RESTful APIs, API-enabled applications, or B2B integrations.
• Familiarity with event-driven architecture or streaming technologies.
• Familiarity with HRIS platforms such as Workday, ADP, Alight, or similar platforms.
• Understanding of data lineage and how data moves between source applications, integration layers, transformation processes, and downstream consumers.
• Experience with cloud-based application environments.
• Familiarity with FINEOS or other insurance-related platforms.
• Experience with Disability, Life, Absence, Employee Benefits, or related insurance products.
• Experience working in Agile/Scrum or scaled Agile environments.
• Familiarity with Jira, Confluence, CI/CD, and DevOps practices.