Join a leading healthcare organization advancing research through innovative technology solutions. We are seeking an experienced Database Steward/Application Support Engineer to support research data platforms, enterprise applications, and IT service management within the Division of Research.
This role combines database administration, workflow automation, AI-enabled tools, application support, and data governance to empower researchers, analysts, and data scientists.
Key Responsibilities
- Administer and support research applications, databases, and enterprise platforms.
- Manage application licensing, upgrades, patches, configurations, and vendor relationships.
- Support database environments, reporting, workflow automation, and data governance initiatives.
- Assist end users with Python, R, SQL, scripting, AI tools, and code optimization.
- Develop automation opportunities and improve operational workflows.
- Coordinate software deployments, infrastructure updates, and security-related changes.
- Lead technical projects from planning through implementation while collaborating with cross-functional teams.
- Create technical documentation, SOPs, knowledge articles, and operational reports.
- Support ITSM processes including Incident, Problem, Change, Knowledge Management, and Service Reporting.
- Work closely with research teams, data scientists, analysts, vendors, and IT leadership.
Required Qualifications
- 5+ years of experience supporting enterprise applications, databases, or data platforms (3 4 years considered for strong technical candidates).
- Bachelor's degree in Computer Science, Information Systems, Engineering, Data Analytics, or related field (or equivalent experience).
- Experience with SQL, Python and/or R.
- Experience in Database administration.
- Experience in ITSM/ITIL practices, including workflow automation.
- Experience in open-source technologies.
- Previous exposure and/or experience in data governance and reporting.
- Experience supporting enterprise applications and working directly with business users.
- Strong troubleshooting, documentation, communication, and customer support skills.
Preferred Qualifications
- Apache Airflow
- Databricks
- Azure Cloud
- Git/GitHub
- GitHub Copilot or Microsoft Copilot
- Large Language Models (LLMs) and AI-assisted development tools
- Freshworks, ServiceNow, or similar ITSM platforms
- Healthcare, clinical research, or HIPAA-regulated environments
- Linux/Unix administration
- Business Intelligence and reporting tools
Location: Pleasanton, CA (Hybrid)
- Approximately 2 days onsite per week during onboarding, transitioning to 1 day onsite after training, with additional onsite support as needed.
Work Schedule: Candidates must be willing to work overtime as needed to support business priorities, critical system updates, production issues, and other time-sensitive operational requirements.
Duration: Initial contract anticipated to be 3 6 months with the goal of converting to a full-time employee before year-end, depending on business needs and performance.
Type: Contract
Location: Remote or Pleasanton, CA (onsite 5 days out of the week)
Pay Range: $50/hr-$60/hr DOE Submit resume to
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