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Healthcare Provider Experience (UX) Coordinator

Stellar Professionals LLC

Hybrid in Raleigh, North Carolina • Today

Easy Apply

Contract, Third Party

Depends on Experience

Stellar Professionals LLC

Job Details

Skills

UX
Healthcare

Summary

Position Title: Healthcare Provider Experience (UX) Coordinator

Location: Raleigh, NC

Work Arrangement: Hybrid

Interview Process: Webcam Interview Only

< data-path-to-node="12" dir="ltr">Role Summary

Seeking a Healthcare Provider Experience Coordinator to serve as a champion for rural healthcare providers navigating digital health resources, IT, and AI technologies. This role focuses on mapping provider journeys, analyzing friction points, and implementing process improvements to optimize digital health operations.

< data-path-to-node="14" dir="ltr">Key Responsibilities

Provider Navigation & Support: Act as the main contact for provider feedback, resolving process blockers, and developing a comprehensive provider guidance playbook.
Journey Mapping & Analysis: Map and update detailed provider interaction workflows and identify gaps in service delivery.
Process Improvement: Gather qualitative and quantitative data through surveys and listening sessions to streamline cross-boundary processes.
Partner Coordination & Reporting: Liaise with external partners to facilitate smooth handovers and compile experience metrics for leadership.

< data-path-to-node="16" dir="ltr">Required Skills & Qualifications

Experience: 3+ years of hands-on experience in process mapping, process improvement, user interviews, and user journey mapping.
Education & Background: Bachelor’s degree in Business, Public Health, Healthcare Management, Information Systems, or a related field (or equivalent experience).
Healthcare Domain Knowledge: Familiarity with rural health systems, digital health challenges, EHR workflows, telehealth platforms, and provider interactions.
Frameworks & Methods: Understanding of continuous improvement tools, RACI frameworks, SLAs, and triage/escalation workflows.

< data-path-to-node="18" dir="ltr">Preferred Qualifications

2+ years of direct healthcare provider interfacing.
Experience with federal/state contracts or public health program management.
Familiarity with UI/UX research tools (Figma, Adobe XD, Sketch) and user persona development.

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: 91138038
Position Id: 12492-13875-1794325343
Posted 3 hours ago

Company Info

About Stellar Professionals LLC

Stellar Professionals LLC stands out in the industry, offering a distinctive fusion of over 15 years of seasoned Staffing professionals and a vibrant community of over 150,000 LinkedIn followers. Our AGILE Staffing services are tailored to assist businesses in finding the ideal talent for their projects. In contrast, our Client Acquisition Services are focused on securing more public/private sector projects. Our disruptive approach to staffing and business consulting, encapsulated in our motto 'Agility and Excellence,' truly sets us apart. Contact us today to explore how we can transform your business. Stellar Professionals has a proven track record of success, offering comprehensive capabilities and profound industry knowledge to help you tackle your organization's most intricate issues.

Since our establishment, we have consistently broadened our client base, with a burgeoning roster of returning and new clients each year. This steady expansion is a testament to the value and caliber of our services, instilling unwavering confidence in our potential clients. Many remarkable people want to do something significant but different. With over 15 years of experience in the Talent Acquisition and Staffing industry, we found that Staffing agencies spend a lot of money on Business Development and recruitment activities with low ROI. Therefore, we at Stellar Professionals LLC develop an innovative, cost-effective solution to help you build great Business partnerships and increase revenue.

Stellar Professionals LLC is currently accepting resumes for a variety of positions. Please review the database of positions that we are seeking to fill and contact us for additional information about any specific opportunity.

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Stellar Professionals LLC

Job Details

Skills

UX
Healthcare

Summary

Position Title: Healthcare Provider Experience (UX) Coordinator

Location: Raleigh, NC

Work Arrangement: Hybrid

Interview Process: Webcam Interview Only

< data-path-to-node="12" dir="ltr">Role Summary

< data-path-to-node="14" dir="ltr">Key Responsibilities

Provider Navigation & Support: Act as the main contact for provider feedback, resolving process blockers, and developing a comprehensive provider guidance playbook.
Journey Mapping & Analysis: Map and update detailed provider interaction workflows and identify gaps in service delivery.
Process Improvement: Gather qualitative and quantitative data through surveys and listening sessions to streamline cross-boundary processes.
Partner Coordination & Reporting: Liaise with external partners to facilitate smooth handovers and compile experience metrics for leadership.

< data-path-to-node="16" dir="ltr">Required Skills & Qualifications

Experience: 3+ years of hands-on experience in process mapping, process improvement, user interviews, and user journey mapping.
Education & Background: Bachelor’s degree in Business, Public Health, Healthcare Management, Information Systems, or a related field (or equivalent experience).
Healthcare Domain Knowledge: Familiarity with rural health systems, digital health challenges, EHR workflows, telehealth platforms, and provider interactions.
Frameworks & Methods: Understanding of continuous improvement tools, RACI frameworks, SLAs, and triage/escalation workflows.

< data-path-to-node="18" dir="ltr">Preferred Qualifications

2+ years of direct healthcare provider interfacing.
Experience with federal/state contracts or public health program management.
Familiarity with UI/UX research tools (Figma, Adobe XD, Sketch) and user persona development.

Dice Id: 91138038
Position Id: 12492-13875-1794325343
Posted 3 hours ago

Company Info

About Stellar Professionals LLC

Fitment

Dice Job Match Score™

To see how well you match this job, please log in or create an account.

Once logged in, be sure to complete your profile to get the most accurate match score.

Create job alert

Never miss an opportunity! Create an alert based on the job you applied for.

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