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Hybrid in Raleigh, North Carolina

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Yesterday

Job ID: NC-797436 Hybrid/Local Application/Production Support Help Desk Analyst with social services/Child Care/Providers/CWIS/PATH NC, SQL experience Location: Raleigh, NC (NCDHHS-NCFAST) Duration: 7 Months Skills: Experience and knowledge of browser-based applications. Required 3 Years Experience researching, analyzing and interpreting automated system problems. Required 5 Years Experience working in an Application/Production Support based (not hardware) help desk environment. Required 3 Years

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Contract, Third Party

Depends on Experience

NCFAST Help Desk Analyst Mid-App Support at NC

Durham, North Carolina

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Today

Position: NCFAST Help Desk Analyst Mid-App Support Location: Research Triangle Park, Durham, NC (27709) Client: State of North Carolina Duration: 12+ Months Job Description: We are seeking a skilled NCFAST Help Desk Analyst to join our Application/Production Support team. This role involves providing expert support for the NC FAST application, assisting service providers in troubleshooting issues with a focus on customer experience. You will work closely with business and technical teams to

Third Party, Contract

Help Desk Analyst

Durham, North Carolina

•

Yesterday

Hi, I am Looking for Help Desk Analyst for my client at Durham, NC Skill: Experience and knowledge of browser-based applications. Experience researching, analyzing and interpreting automated system problems. Experience working in a Application/Production Support based (not hardware) help desk environment. Working knowledge of social services and subsidized Child Care / Providers. Broad knowledge of the CWIS/PATH NC application and functionality. Experience writing and running SQL queries. Experi

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Contract

$10 - $22

Help Desk Analyst Mid-App Support

Hybrid in Durham, North Carolina

•

Yesterday

NC FAST/CWS requires the services of an Application/Production Support Help Desk analyst to assist with production support analysis and resolution of NC FAST provider issues. This is an Application/Production Support position where selected candidates will support the CWS/PATH NC application by assisting outside customers/service providers who are accessing the system. This role also requires a high level of customer experience and is not a hardware-based help desk role. This position acts as a

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Contract, Third Party

$20 - $30

Production Support Help Desk Analyst - HYBRID

Hybrid in Durham, North Carolina

•

Yesterday

Job Description: Crop to Crop resumes are accepted NC FAST/CWS requires the services of an Application/Production Support Help Desk analyst to assist with production support analysis and resolution of NC FAST provider issues. This is an Application/Production Support position where selected candidates will support the CWS/PATH NC application by assisting outside customers/service providers who are accessing the system. This role also requires a high level of customer experience and is not a hard

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Contract

Depends on Experience

Help Desk Analyst

Durham, North Carolina

•

Yesterday

This is an Application/Production Support position where selected candidates will support the CWS/PATH NC application by assisting outside customers/service providers who are accessing the system. This role also requires a high level of customer experience and is not a hardware-based help desk role. This position acts as a member of the Operations and Maintenance Support Team responsible for monitoring incoming service provider issues that cannot be resolved by front-line Help Desk staff, by di

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Contract

EHR Helpdesk Analyst // 2nd Shift //

Remote

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22d ago

Job Title: EHR Helpdesk Analyst 2nd Shift Location : Raleigh, NC , Remote Duration : 12+Months Interview Process : In Person Interview The EHR Helpdesk Analyst provides advanced technical support for the Epic electronic health record (EHR) system and related clinical applications across13 state-operated behavioral healthcare facilities. 2nd 3 PM 11:30 PM Required Skills Minimum of 2 years providing Epic technical support in a healthcare or clinical environment. Proficient with ServiceNow or ot

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Contract

Depends on Experience

Help Desk Analyst I

Remote or Des Moines, Iowa

•

Today

Description We are looking for a motivated Help Desk Analyst I to join our team in Des Moines, Iowa, on a contract basis. This position is ideal for individuals passionate about technology and customer service, offering a chance to enhance your technical skills while providing exceptional support to users. As part of this role, you will assist with troubleshooting software and hardware issues, ensuring seamless user experiences. Responsibilities: Address and resolve user issues related to softw

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Contract

PACS Technical Support

Remote

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13d ago

PACS Technical Support 6 months contract to perm Remote Position The TAC- LEVEL 1- CONTRACTOR provides remote technical support for HCUS customers. This position requires the individual to be comfortable making logical decisions while working on issues. The position also requires the ability to gather data and document the troubleshooting process efficiently to ensure timely escalations as the situation dictates. Duties and Responsibilities Assesses software and network related issues on cus

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Contract

$22 - $23.14

Level 1 HelpDesk Support Technician

Hybrid in Durham, North Carolina

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26d ago

About Layer27Layer27 is a managed IT services and security provider (MSP/MSSP) based in Durham, NC, serving businesses in healthcare, legal, and professional services. We take a security-first, cloud-forward approach to everything we do. Our team leverages AI-powered automation to drive faster resolutions, improve documentation, and eliminate repetitive work. This isn't break-fix IT we deliver proactive, strategic services that let our clients focus on running their business. About the RoleWe ar

Full-time

$40,000 - 60,000 per year

Level 2 HelpDesk Support Technician

Hybrid in Durham, North Carolina

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2d ago

Layer27 is a leading IT Managed Services Provider specializing in cybersecurity, cloud, and infrastructure solutions for healthcare, financial, and SMB clients across North Carolina and beyond. Our mission is simple: deliver proactive, secure, and reliable IT services that empower our clients to focus on what matters most their business. We are seeking a Level 2 Help Desk Technician to join our Managed Services team. This role is ideal for an experienced IT professional who enjoys working across

Full-time

$75,000 - 90,000 per year

RES Help Desk Engineer - 7am to 4pm EST

Remote

•

Today

Overview GovCIO is currently hiring for a RES Help Desk Engineer to work first shift supporting the modernization effort of a legacy system within the Veteran Readiness & Employment Service within the Department of Veteran Affairs (VA). This position will be full-time and fully remote. The hours of the position are 7am to 4pm EST. Responsibilities The RES Help Desk Engineer performs daily activities that are vital to the operation and support of Veteran Affairs for a new system acting as the

Full-time

USD 60,000.00 - 68,000.00 per year

RES Help Desk Engineer - 10am to 7pm EST

Remote

•

Today

Overview GovCIO is currently hiring for a RES Help Desk Engineer to work third shift supporting the modernization effort of a legacy system within the Veteran Readiness & Employment Service within the Department of Veteran Affairs (VA). This position will be full-time and fully remote. The hours of the position are 10am to 7pm EST. Responsibilities The RES Help Desk Engineer performs daily activities that are vital to the operation and support of Veteran Affairs for a new system acting as the

Full-time

USD 60,000.00 - 68,000.00 per year

Senior Help Desk Technician

Remote or San Francisco, California

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Today

Senior Help Desk Technician Employment Type: Full Time Department: Help Desk CGS seeks a Senior Help Desk Technician to fulfill the requirements of Level 1 & 2 Help Desk (PC Assist) support services to end users consisting of senior management, attorneys, support staff, contractors, and associated systems for the Executive Office for the United States Attorneys (EOUSA). CGS brings motivated, highly skilled, and creative people together to solve the government's most dynamic problems with cutti

Full-time

USD 40,000.00 - 80,000.00 per year

Senior Help Desk Technician II

Remote or San Francisco, California

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Today

Senior Help Desk Technician II Employment Type: Full Time Department: Help Desk CGS seeks a Senior Help Desk Technician to fulfill the requirements of Level 1 & 2 Help Desk (PC Assist) support services to end users consisting of senior management, attorneys, support staff, contractors, and associated systems for the Executive Office for the United States Attorneys (EOUSA). CGS brings motivated, highly skilled, and creative people together to solve the government's most dynamic problems with cu

Full-time

USD 108,000.00 - 156,000.00 per year

Technician 1 - Help Desk Support

Remote

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Today

Description & Requirements Maximus is a trusted federal partner supporting mission critical programs for the Centers for Medicare & Medicaid Services (CMS). Through these partnerships, Maximus delivers compliant, mission driven services that help millions access vital healthcare information and benefits. This position is fully remote. Employment is contingent upon successful completion of a CMS client vetting process after offer acceptance. Essential Duties and Responsibilities: - Assist Technic

Full-time

USD 21.00 per hour

Technician 1 - Help Desk Support

Remote

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Today

Full-time

USD 21.00 per hour

ServiceNow Help Desk Support

Remote

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Today

Job Family: Software Development & Support Travel Required: Up to 25% Clearance Required: Ability to Obtain Secret What You Will Do: Lead ServiceNow initiatives with a primary focus on IT Service Management (ITSM), including Incident, Problem, Request, and Knowledge Management workflows.Engage with help desk agents, support teams, and business stakeholders to gather functional requirements and translate them into scalable ServiceNow solutions.Design, develop, and enhance ServiceNow applicatio

Full-time

USD 80,000.00 - 133,000.00 per year

Help Desk Associate

Remote or Westlake, Ohio

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Today

United Consumer Financial Services Compa As a part of the global industrial organization Marmon Holdings-which is backed by Berkshire Hathaway-you'll be doing things that matter, leading at every level, and winning a better way. We're committed to making a positive impact on the world, providing you with diverse learning and working opportunities, and fostering a culture where everyone's empowered to be their best. The Help Desk Associate provides first-level technical support to end-users, en

Full-time

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