Role: SAP GATP & Batch
Location: Hybrid, Hercules California
Duration: Contract
We are seeking an experienced SAP GATP & Batch Determination Specialist to support, configure, and enhance Global Available-to-Promise (GATP) and batch determination processes within a complex SAP supply chain environment. The role will focus on ensuring accurate product availability, reliable order confirmations, optimized backorder processing, and compliant batch selection to support end-to-end Order-to-Cash (OTC) and supply chain operations.
The ideal candidate will have strong hands-on expertise in SAP GATP, product allocation, rules-based ATP, backorder processing, and SAP batch management. The individual will be responsible for resolving complex functional issues, driving root-cause analysis, implementing sustainable solutions, and collaborating with cross-functional business and IT teams to continuously improve system performance and operational efficiency.
Key Responsibilities
1. SAP GATP Functional Support & Configuration
- Provide L2/L3 functional support for SAP GATP and batch determination-related incidents and service requests, ensuring timely resolution within established SLAs.
- Configure and maintain GATP functionalities, including Product Availability Check (PAC), Product Allocation (PAL), Rules-Based ATP (RBA), and Backorder Processing (BOP).
- Analyze and resolve issues related to product availability, order confirmations, allocation constraints, and backorder processing.
- Optimize ATP configurations and business rules to improve delivery date accuracy and order fulfillment performance.
2. SAP Batch Management & Determination
- Configure and support SAP batch determination processes, including strategy types, condition techniques, search strategies, batch classification, and sort rules.
- Implement and maintain batch selection logic based on Shelf Life Expiration Date (SLED), First Expired, First Out (FEFO), and other business-specific criteria.
- Troubleshoot batch determination failures, incorrect batch assignments, batch splits, and related delivery processing issues.
- Ensure batch selection processes comply with business requirements, product quality standards, and regulatory traceability requirements.
3. Business Process Analysis & Solution Design
- Collaborate with Customer Service, Supply Chain, Demand and Supply Planning, Quality, and IT teams to understand business requirements and translate them into effective SAP functional solutions.
- Conduct functional assessments, impact analysis, and gap analysis for GATP and batch determination enhancements.
- Prepare functional specifications, configuration documentation, process flows, and technical requirements for development teams.
- Identify opportunities to streamline availability checking, allocation, and batch selection processes.
4. Incident Management & Continuous Improvement
- Perform detailed root-cause analysis of recurring production issues, including incorrect order confirmations, allocation discrepancies, backorder exceptions, and batch determination failures.
- Implement permanent corrective and preventive solutions to minimize recurring incidents and improve system stability.
- Manage incidents, service requests, and problem records through Jira Service Management (JSM), following ITIL-based service management practices.
- Monitor ticket aging, SLA compliance, and operational performance while proactively identifying potential service risks.
5. Project Delivery & Integration
- Lead the GATP and Batch Determination functional workstream for SAP enhancements, transformation initiatives, and supply chain projects.
- Participate in end-to-end project activities, including requirements gathering, solution design, configuration, unit testing, System Integration Testing (SIT), User Acceptance Testing (UAT), cutover, and post-go-live hypercare.
- Monitor and troubleshoot SAP ERP–SAP APO integration through the Core Interface (CIF), ensuring consistent data exchange and integration stability.
- Validate relevant master data and integration dependencies to maintain accurate availability checks and batch determination outcomes.
6. Documentation, Compliance & Governance
- Develop and maintain functional documentation, configuration records, Standard Operating Procedures (SOPs), and knowledge base articles.
- Ensure adherence to SOX controls, quality management requirements, audit standards, and applicable regulatory guidelines.
- Support internal and external audits by providing relevant system documentation, process evidence, and configuration details.
- Promote consistent functional governance and knowledge sharing across business and IT teams.
Required Qualifications & Experience
- Bachelor's degree in Information Systems, Computer Science, Supply Chain Management, Engineering, or a related discipline.
- 10+ years of SAP functional experience, with strong hands-on expertise in SAP GATP and Batch Management/Determination.
- Extensive experience configuring and supporting SAP GATP functionalities, including:
- Product Availability Check (PAC)
- Product Allocation (PAL)
- Rules-Based ATP (RBA)
- Backorder Processing (BOP)
- Strong expertise in SAP Batch Determination, including condition techniques, strategy types, search strategies, batch classification, sort rules, and batch selection.
- Practical experience implementing and supporting SLED-based and FEFO-based batch determination logic.
- Good understanding of end-to-end Order-to-Cash (OTC) and supply chain processes.
- Working knowledge of SAP SD, MM, LE, and PP integration points.
- Experience with SAP APO Core Interface (CIF), including integration monitoring, master data consistency, and troubleshooting.
- Strong functional troubleshooting, analytical, and root-cause analysis capabilities.
- Experience preparing functional specifications, configuration documentation, test scripts, and process documentation.
- Familiarity with ITIL-based incident, problem, and change management processes.
- Hands-on experience working with Jira Service Management (JSM) or similar ITSM platforms.
- Excellent communication, stakeholder management, and cross-functional collaboration skills.
Preferred Qualifications
- Experience working in life sciences, medical devices, pharmaceuticals, or other regulated industries.
- Understanding of Good Manufacturing Practices (GMP), batch traceability, product shelf-life management, and quality-related supply chain controls.
- SAP certification in relevant supply chain modules, particularly SAP APO or related planning and availability management solutions.
- Experience supporting global SAP landscapes and collaborating with geographically distributed business and technical teams.
- Exposure to SAP S/4HANA supply chain processes and integration considerations.
- Willingness and flexibility to travel domestically and internationally as business requirements dictate.
Key Competencies
- Strong functional ownership and problem-solving mindset.
- Ability to independently manage complex SAP production support issues.
- Deep understanding of GATP and batch determination business processes.
- Proactive approach to identifying process gaps and driving continuous improvement.
- Strong documentation, communication, and stakeholder management skills.
- Ability to work effectively with cross-functional business teams, technical developers, and global IT stakeholders.
