Job Title: Service Desk Coordinator Location: Hybrid Work Model Reporting to Winchester, VA Pay Rate: Open to Both C2C and W2 options Position Type: Multiyear Contract Responsibilities Respond to inbound calls daily to provide technical support/troubleshooting Provide support via web queues, outbound interactions, and emails Leverage resources to resolve technical issues timely Use PC applications (e.g., word processing, spreadsheet, database, etc.) to document, maintain and report functions/ac