About RivianRivian is on a mission to keep the world adventurous forever. This goes for the emissions-free Electric Adventure Vehicles we build, and the curious, courageous souls we seek to attract.
As a company, we constantly challenge what's possible, never simply accepting what has always been done. We reframe old problems, seek new solutions and operate comfortably in areas that are unknown. Our backgrounds are diverse, but our team shares a love of the outdoors and a desire to protect it for future generations.
Role SummaryThe Service Engineer II, Exteriors plays a crucial role in overseeing all aspects of design for serviceability on current vehicle programs across all platforms. This role requires a high level of independent judgment and cross-functional collaboration to ensure we develop a culture of serviceability within engineering. In this role, you will handle body exterior engineering subsystems as needed and be involved in the engineering design reviews, analyzing, and investigating service impact of incoming change content, driving the appropriate service part strategy.
This role will report to our Manager, Service Engineering- Exteriors and will report in a hybrid capacity to our office in Irvine, CA.
Responsibilities- Oversee all aspects of Interiors change management on current vehicle program
- Track design changes in the early stages of change management and defining the service part strategy across interior and exterior engineering subsystems
- Monitor and triage assigned engineering change requests to assess service impact and determine required actions before a proposed change reaches final review and approval
- Actively participate in engineering design and change review boards to review upcoming changes and identify impact to service parts, tools, and processes
- Track change content requests for current programs and collaborate cross-functionally to develop appropriate service strategy
- Effectively collaborate with Design, Reliability, Service Documentation, Material Engineering and Service parts teams to analyze and manage engineering changes for assigned commodity/programs for impact to service
- Coordinate with service parts planning and sourcing teams to align on inventory strategy and long-term supply planning for impacted service parts
- Investigate and determine interchangeability of new releases with respect to the existing parts
- Lead on-vehicle trials to further define and validate service strategies
- Identify, define, and escalate emerging service concerns through appropriate channels
- Present proposed service strategies at internal review boards and support broader change review discussions as needed
- Maintain visibility of assigned tickets via team dashboards and report status, blockers, and upcoming changes in regular team stand-up meetings
- Support service quality and containment teams to verify repair instructions for field service actions
Qualifications- BS in Mechanical Engineering, Automotive Technology or equivalent
- 2+ years of experience in service, aftersales and engineering environment
- Seeking a versatile candidate who can seamlessly handle various engineering subsystems as needed, demonstrating adaptability and an open mindset
- Experience with managing service parts at an automotive OEM preferred
- Knowledge of automotive design and development process and general best practices
- Proficiency in extracting accurate data and adept interpretation for informed decision making
- Experience in Enovia, 3DEXPERIENCE CATIA, JIRA, SAP or equivalent
- Ability to self-direct and adapt quickly to program requirements
- Detail oriented and high-level analytical ability where problems are unusual and complex
- Ability to stand, sit, or walk for 8-10 hours per day
- Required to communicate using phone and/or e-mail
- Ability to view, read, and interpret documents
- Ability to perform all duties in an office environment that may contain ambient noise and temperature fluctuations
Pay DisclosureThe salary range for this role is $85,600 to $107,000 for Irvine, CA based applicants. This is the lowest to highest salary we in good faith believe we would pay for this role at the time of this posting. An employee's position within the salary range will be based on several factors including, but not limited to, specific competencies, relevant education, qualifications, certifications, experience, skills, geographic location, shift, and organizational needs.
The successful candidate may be eligible for annual performance bonus and equity awards.
We offer a comprehensive package of benefits for full-time and part-time employees, their spouse or domestic partner, and children up to age 26, including but not limited to paid vacation, paid sick leave, and a competitive portfolio of insurance benefits including life, medical, dental, vision, short-term disability insurance, and long-term disability insurance to eligible employees. You may also have the opportunity to participate in Rivian's 401(k) Plan and Employee Stock Purchase Plan if you meet certain eligibility requirements. Full-time employee coverage is effective on their first day of employment. Part-time employee coverage is effective the first of the month following 90 days of employment. More information about benefits is available at rivianbenefits.com.
You can apply for this role through careers.rivian.com (or through internal-careers-rivian.icims.com if you are a current employee). This job is not expected to be closed any sooner than September 18, 2026.
Equal OpportunityRivian is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, ancestry, sex, sexual orientation, gender, gender expression, gender identity, genetic information or characteristics, physical or mental disability, marital/domestic partner status, age, military/veteran status, medical condition, or any other characteristic protected by law.
Rivian is committed to ensuring that our hiring process is accessible for persons with disabilities. If you have a disability or limitation, such as those covered by the Americans with Disabilities Act, that requires accommodations to assist you in the search and application process, please email us at
Candidate Data Privacy and TechnologyRivian may collect, use and disclose your personal information or personal data (within the meaning of the applicable data protection laws) when you apply for employment and/or participate in our recruitment processes ("Candidate Personal Data"). This data includes contact, demographic, communications, educational, professional, employment, social media/website, network/device, recruiting system usage/interaction, security and preference information. Rivian may use your Candidate Personal Data for the purposes of (i) tracking interactions with our recruiting system; (ii) carrying out, analyzing and improving our application and recruitment process, including assessing you and your application and conducting employment, background and reference checks; (iii) establishing an employment relationship or entering into an employment contract with you; (iv) complying with our legal, regulatory and corporate governance obligations; (v) recordkeeping; (vi) ensuring network and information security and preventing fraud; and (vii) as otherwise required or permitted by applicable law.
Rivian may share your Candidate Personal Data with (i) internal personnel who have a need to know such information in order to perform their duties, including individuals on our People Team, Finance, Legal, and the team(s) with the position(s) for which you are applying; (ii) Rivian affiliates; and (iii) Rivian's service providers, including providers of background checks, staffing services, and cloud services.
Rivian may transfer or store internationally your Candidate Personal Data, including to or in the United States, Canada, the United Kingdom, and the European Union and in the cloud, and this data may be subject to the laws and accessible to the courts, law enforcement and national security authorities of such jurisdictions.
How We Use AI in Our Hiring Process: To ensure transparency, we want candidates to know that Rivian uses iCIMS Talent Cloud Artificial Intelligence (TCAI) and AI-enabled tools to assist with screening, reviewing, organizing and highlighting profiles and applications that match the key requirements for each role.
AI does not make hiring decisions: Qualified candidate applications are reviewed by a member of our team, and all decisions throughout the process are made by humans. We use AI to support efficiency and consistency, not to replace human judgment. We are committed to a fair, thoughtful, and equitable experience for every candidate.
Participation in AI profile matching is entirely voluntary. If you prefer that your profile not be used in this process, you can opt out at any time. Opting out means your profile will be excluded from automated matching and will not be surfaced for additional roles through this system. Your current application remains active and will not be affected in any way.
Please note that we are currently not accepting applications from third party application services. 
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