Warranty Reimbursement AdministratorLocation: Irvine, CA
Pay: $35-$38 per hour
Are you an analytical professional with automotive warranty experience and a passion for solving complex problems? We are seeking a Warranty Reimbursement Administrator to support the warranty operations of a leading automotive manufacturer. In this role, you'll review and process dealer requests for warranty labor rate and parts markup increases while ensuring compliance with established service policies and procedures.
You'll evaluate the financial impact of dealer requests, provide guidance on warranty-related concerns, and help identify policy issues that may affect dealers and customers. This is an excellent opportunity for someone who enjoys working with data, making informed decisions, and collaborating across multiple teams to improve processes and service quality.
Key Responsibilities
- Analyze labor rate and parts markup increase requests and communicate financial impact findings to management.
- Review, validate, and process warranty-related dealer requests.
- Monitor state legislation impacting warranty labor and parts reimbursement.
- Provide warranty support through a web-based CRM system.
- Make independent decisions regarding warranty claim processing within company guidelines.
- Troubleshoot and resolve warranty process, publication, and system issues.
- Support training initiatives, special projects, help desk functions, and other warranty department needs.
Qualifications
- Bachelor's degree in a technical field or equivalent experience.
- 1-3 years of warranty department experience, preferably with an automotive manufacturer or distributor.
- Knowledge of dealership fixed operations, warranty processing, and policies.
- Strong analytical, organizational, communication, and problem-solving skills.
- Experience with CRM systems and Microsoft Office applications.
Preferred Qualifications
- Dealership service department experience or automotive repair knowledge.
- Experience using Adobe publishing software.
Employee Benefits
- Medical, dental, vision, and pet insurance
- 401(k) Retirement Savings Plan
- Employee Assistance Program (EAP)
- Commuter/Parking Accounts
- People Perks Program
- Health Savings Account (HSA)
- Accidental Death & Dismemberment (AD&D) Insurance
If you're detail-oriented, customer-focused, and ready to make an impact in automotive warranty operations, we'd love to hear from you. Apply today to be considered for this opportunity in Irvine, CA.
The base pay range listed reflects what we reasonably expect to offer for this role. Actual pay may vary based on location, experience, and performance. Depending on the position, benefits may include medical, dental, and vision coverage; retirement and savings plans; paid holidays and time off; supplemental insurance; and additional wellness or incentive programs.
About UsAdvantage Technical connects top- talent in technology, engineering, and technical fields with forward-looking companies.
Advantage Technical is an equal opportunity employer. All applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status, or any other legally protected status. Advantage Technical offers reasonable accommodations for qualified individuals with disabilities; contact your local branch for inquiries. Advantage Technical is an E-Verify employer. See our Privacy Notice for Candidates and Employees/Contractors at By applying, you consent to receive AI-generated and non-AI-generated calls, texts, or emails from Staffmark Group, its affiliates, and partners. Frequency varies and message/data rates may apply. Reply STOP to cancel or HELP for help.
