Support Center - Irving
The DC Industrial Engineer will support many of Michael's key Supply Chain initiatives, including our current multi-year optimization program designed to support omnichannel sales growth, increase DC network capacity and drive efficiency company wide. This position will also provide local engineering support to the DC Operations team at assigned location(s). Results should improve productivity, reduce cost per unit shipped, increase throughput and improve accuracy. To be successful in this role, candidates will need to be comfortable developing cross-functional partnerships to drive results.
Major Activities- Establish consistent best practices across the Distribution network. Maintain documentation of procedures, training materials and support their execution.
- Establish and maintain engineered labor standards across the Distribution network, including time study, system configuration (Red Prairie/JDA Warehouse Labor Management), training and support. Monitor and validate associate performance on a weekly basis to ensure the accuracy and fairness of the standards. Provide guidance, leadership and training support for the Labor Management program to the Distribution Center management teams.
- Support the incentive pay program.
- Identify, quantify and communicate opportunities for improvement in the Distribution network. Coordinate and manage the implementation of improvements.
- Measure, interpret and report on the performance of Distribution operations and utilization of resources (workforce, capacity, equipment). Provide interpretation and recommendations to DC management teams. Build staffing and planning models to aid in DC management and Distribution network planning. Help establish appropriate metrics and reports to guide Supply Chain management.
- Support the growth and development of the Distribution network, including design, layout and start-up of new DCs.
- Act as a single point of contact for facilitating resolution to cross-functional operational issues for a given program or project. Work with program and project team members to ensure proper requirements are defined.
- Review and track status of assigned projects and deliverables and provide project updates to business management and Senior Leadership in conjunction with overall strategic initiative reporting.
- Create and drive a culture of "best in class" operations.
Other duties as assignedMinimum Education- Bachelor's degree in Industrial Engineering, Logistics, Supply Chain Management or similar from a four-year college or university
Minimum Special Certifications or Technical Skills- Minimum 2-3 years Industrial Engineering experience in a Distribution Center environment (Retail DC experience is a plus)
- Travel required, 25-50%
Other- Experience with the development of engineered labor standards and performance incentive programs preferred
- Experience with WMS and LMS (JDA/Red Prairie preferred)
- Experience with the design & build-out of new DCs, or participation in major DC re-engineering projects preferred
- Proven success leading people while managing process and/or system improvements
- Advanced proficiency with Microsoft Office suite (Word, Excel, Access, PowerPoint, Visio)
- Advanced verbal and written communication skills
- Ability to work with and present to large and diverse audiences
- High degree of problem-solving and analytical skills
- Ability to build relationships at various levels and influence decision making
- Knowledge of project management tools and techniques
Applicants in the U.S. must satisfy federal, state, and local legal requirements of the job. At The Michaels Companies Inc., our purpose is to fuel the joy of creativity and celebration. As the leading destination for creating and celebrating in North America, we operate over 1,300 stores in 49 states and Canada and online at Michaels.com and Michaels.ca. The Michaels Companies, Inc. also owns Artistree, a manufacturer of custom and specialty framing merchandise. Founded in 1973 and headquartered in Irving, Texas, Michaels is the best place for all things creative. For more information, please visit ;br>
Michaels offers a range of benefits to support team members and their families. Depending on position and eligibility, team members may have access to a 401(k) with employer match, an Employee Assistance Program, medical, dental, and vision coverage, telemedicine services, flexible spending accounts, commuter benefits, tuition assistance, adoption assistance, and various voluntary insurance options. All team members enjoy everyday perks such as employee discounts and access to partner discount programs. For a summary of benefits, visit the Michaels Benefits at a Glance page. For additional information regarding benefits, visit MIKBenefits.com
Michaels is an Equal Opportunity Employer. We are here for all Team Members and all customers to create, innovate and be better together.Michaels is committed to the full inclusion of all qualified individuals. In keeping with this commitment, Michaels will assure that people with disabilities are provided reasonable accommodations. Accordingly, if a reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the job, and/or to receive all other benefits and privileges of employment, please contact Customer Care at 1- (1800-MICHAEL).
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