Company Overview
At The Intersect Group, we are partnering with a leading retail technology organization that continues to invest heavily in enterprise infrastructure modernization, resiliency, and operational excellence. The company supports a large scale technology ecosystem spanning network, voice, cloud, data center, and infrastructure services that enable critical business operations. Their teams thrive in a collaborative, fast paced environment where strong execution, accountability, and innovation drive success.
Role Summary
We are seeking an experienced IT Operations Project Manager to lead complex infrastructure initiatives across network, voice, telephony, data center, and modernization programs. This role is responsible for driving projects from planning through implementation and closeout while ensuring alignment between technical teams, vendors, and business stakeholders.
You will step into active projects already underway, quickly establish ownership, and maintain execution momentum while providing strong governance, risk management, and stakeholder communication. This position is ideal for a Project Manager who understands enterprise infrastructure and can confidently engage with engineers without serving as a hands on technical resource.
Key Responsibilities
• Lead enterprise infrastructure projects from initiation through implementation and closeout
• Assume ownership of active projects and ensure seamless continuity of execution
• Develop and maintain project schedules, milestones, RAID logs, action plans, and status reporting
• Facilitate project meetings, implementation planning sessions, and stakeholder reviews
• Coordinate engineers, architects, vendors, and business stakeholders across multiple initiatives
• Manage project risks, issues, assumptions, dependencies, decisions, and change requests
• Support infrastructure refreshes, migrations, deployments, cutovers, and modernization efforts
• Track deliverables, ownership, timelines, and completion status to maintain project accountability
• Escalate blockers and drive timely resolution across technical and business teams
• Maintain project documentation, governance artifacts, implementation plans, and closeout materials
• Facilitate decision making and alignment across technical and non technical stakeholders
• Prepare executive level project communications, reporting, and status updates
Key Requirements
• 5 plus years of Project Management experience leading enterprise infrastructure initiatives
• Proven experience managing large scale network and infrastructure projects with experience clearly demonstrated on the resume
• Strong understanding of enterprise networking, infrastructure lifecycle management, hardware refreshes, and end of life remediation programs
• Experience supporting voice and telephony related projects
• Knowledge of data center operations, disaster recovery, business continuity, cloud services, compute, and storage environments
• Experience managing multiple concurrent workstreams and technical dependencies simultaneously
• Ability to understand and discuss technical concepts without performing hands on engineering work
• Strong experience coordinating cross functional technical teams and third party vendors in complex enterprise environments
• Proven ability to manage RAID logs, project schedules, implementation plans, and executive communications
• Experience taking ownership of projects already in progress and quickly building credibility with stakeholders
• Proficiency with Microsoft Project, Microsoft Teams, Smartsheet, Jira, or similar project management tools
• Excellent written and verbal communication skills with the ability to translate technical discussions into business friendly updates
Success Profile
• Confident infrastructure Project Manager who can balance technical conversations with disciplined project execution
• Strong communicator capable of managing executives, engineers, architects, and vendors effectively
• Organized leader who proactively manages risks, dependencies, and competing priorities
• Professional and collaborative team player who can quickly integrate into active programs and drive results
• Detail oriented problem solver with a strong sense of ownership and accountability
Contract Details
• Opportunity to support high visibility enterprise infrastructure and modernization initiatives
• Exposure to network, voice, telephony, cloud, compute, storage, disaster recovery, and data center projects
• Large enterprise environment with multiple concurrent technical programs and stakeholders
Call to Action
If you are an experienced Infrastructure Project Manager with a strong background leading network and enterprise technology initiatives, apply today by sending your resume and contact information to The Intersect Group. We look forward to discussing how your experience can help drive these critical infrastructure programs forward.
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