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Job Details

Skills

Insurance
Workflow Optimization
Issue Resolution
Access Control
Quality Assurance
Dashboard
End-user Training
Coaching
Integration Testing
Data Integrity
Regulatory Compliance
Information Systems
Health Informatics
Computer Science
Business Administration
Health Care Administration
Management
Application Support
Testing
Technical Support
Forms
System Security
Change Control
Training
Documentation
Reporting
SQL
Data Validation
HIPAA
Identity Management
Health Care
Communication
Customer Service
Conflict Resolution
Problem Solving
Workflow

Insurance
Workflow Optimization
Issue Resolution
Access Control
Quality Assurance
Dashboard
End-user Training
Coaching
Integration Testing
Data Integrity
Regulatory Compliance
Information Systems
Health Informatics
Computer Science
Business Administration
Health Care Administration
Management
Application Support
Testing
Technical Support
Forms
System Security
Change Control
Training
Documentation
Reporting
SQL
Data Validation
HIPAA
Identity Management
Health Care
Communication
Customer Service
Conflict Resolution
Problem Solving
Workflow

Summary

Founded in 1912 as an adoption agency, Canopy Children's Solutions is Mississippi's most comprehensive nonprofit provider of children's behavioral health, educational, and family support solutions. Canopy employs a diverse group of mission-driven individuals committed to honoring the voice of Mississippi children and families. Being an integral part of the Canopy team involves committing to the Core Values that drive our organization forward:

The voice of our children and families always comes first
Relationships matter and our differences make us stronger
We take great joy in service to others
Our families and our communities deserve our very best

Canopy has been recognized as a Great Place to Work for the fifth consecutive year and is one of only nine companies in Mississippi to earn this certification for 2025-2026. At Canopy, employees are committed to fostering a healthy workplace culture built on trust and driven by a shared mission: helping children thrive and empowering families to overcome extraordinary challenges.

We offer a comprehensive benefits package for all eligible full-time employees. Benefits include, but are not limited to:

Competitive Compensation
403b Retirement Plan with Match
Medical, Dental, Vision Insurance
PTO/Vacation
Employee Wellness Program and Counseling Services

Care Systems Administrator - Position Overview:

The Care Systems Administrator is responsible for the day-to-day administration, configuration, maintenance, and support of Canopy's care systems and related applications.
This role works closely with operational, clinical, compliance, reporting, and technology stakeholders to ensure systems remain reliable, secure, properly configured, and aligned with organizational needs.
The Care Systems Administrator supports application enhancements, testing, upgrades, reporting activities, user access administration, workflow optimization, and issue resolution while promoting data integrity, system stability, regulatory compliance, and effective system utilization throughout the organization.

Job Responsibilities:

Administer, configure, maintain, and support assigned care systems and related applications.
Provide day-to-day application support and serve as a primary resource for user questions, issues, and service requests.
Troubleshoot and resolve application, workflow, configuration, reporting, and data-related issues.
Assist with system upgrades, enhancements, implementations, patches, and maintenance activities.
Configure and maintain user accounts, role-based security, permissions, and system access controls.
Support testing, validation, and quality-assurance activities associated with system upgrades, enhancements, and configuration changes.
Assist with change-control activities, documentation requirements, deployment preparation, and post-implementation support.
Support reporting, dashboards, extracts, and data-validation activities by ensuring system configuration and data usage are accurate and consistent.
Assist with the maintenance of forms, assessments, templates, workflows, and other system configuration components.
Document system configurations, support activities, procedures, troubleshooting steps, and operational processes.
Monitor system performance, recurring issues, support trends, and user feedback to identify opportunities for improvement.
Provide end-user training, coaching, and support to encourage effective and consistent system utilization.
Coordinate support activities with software vendors, consultants, and technology partners as needed.
Escalate complex technical, operational, reporting, or configuration issues to the Care Systems Lead or other appropriate resources.
Assist with integration testing, data validation, workflow verification, and troubleshooting activities.
Support data integrity initiatives through monitoring, validation, correction, and quality-review activities.
Assist operational stakeholders with identifying opportunities to improve workflows and system utilization.
Ensure appropriate handling of protected health information (PHI), confidential information, and organizational data in accordance with organizational policies and regulatory requirements.
Maintain compliance with established documentation, testing, security, support, and operational standards.
Perform other duties and responsibilities as assigned.

Required Qualifications:

Bachelor's degree in Information Systems, Healthcare Informatics, Computer Science, Business Administration, Healthcare Administration, or a related field preferred; equivalent combinations of education and relevant experience may be considered.
Experience supporting, configuring, administering, or maintaining enterprise applications, EHR systems, or similar healthcare technology platforms preferred.
Experience with CareLogic, Evolv, or comparable care-management systems preferred.
Strong understanding of application support, troubleshooting, system configuration, testing, and end-user support practices.
Working knowledge of EHR workflows, forms, assessments, reporting structures, data relationships, and operational processes.
Experience supporting user access management, system security, change control, upgrades, releases, training, and documentation activities preferred.
Familiarity with reporting concepts, SQL, integrations, APIs, and data-validation practices preferred.
Knowledge of HIPAA, security principles, access management, protected health information (PHI), and healthcare technology environments.
Strong communication, organizational, customer-service, and problem-solving skills.
Demonstrates a willingness to learn new technologies, organizational workflows, application functionality, and industry best practices.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: 80184159
Position Id: c70246958e5265e93b9c7c77e152f559
Posted 8 days ago

Job Details

Skills

Insurance
Workflow Optimization
Issue Resolution
Access Control
Quality Assurance
Dashboard
End-user Training
Coaching
Integration Testing
Data Integrity
Regulatory Compliance
Information Systems
Health Informatics
Computer Science
Business Administration
Health Care Administration
Management
Application Support
Testing
Technical Support
Forms
System Security
Change Control
Training
Documentation
Reporting
SQL
Data Validation
HIPAA
Identity Management
Health Care
Communication
Customer Service
Conflict Resolution
Problem Solving
Workflow

Insurance
Workflow Optimization
Issue Resolution
Access Control
Quality Assurance
Dashboard
End-user Training
Coaching
Integration Testing
Data Integrity
Regulatory Compliance
Information Systems
Health Informatics
Computer Science
Business Administration
Health Care Administration
Management
Application Support
Testing
Technical Support
Forms
System Security
Change Control
Training
Documentation
Reporting
SQL
Data Validation
HIPAA
Identity Management
Health Care
Communication
Customer Service
Conflict Resolution
Problem Solving
Workflow

Summary

The voice of our children and families always comes first
Relationships matter and our differences make us stronger
We take great joy in service to others
Our families and our communities deserve our very best

Competitive Compensation
403b Retirement Plan with Match
Medical, Dental, Vision Insurance
PTO/Vacation
Employee Wellness Program and Counseling Services

Care Systems Administrator - Position Overview:

The Care Systems Administrator is responsible for the day-to-day administration, configuration, maintenance, and support of Canopy's care systems and related applications.
This role works closely with operational, clinical, compliance, reporting, and technology stakeholders to ensure systems remain reliable, secure, properly configured, and aligned with organizational needs.
The Care Systems Administrator supports application enhancements, testing, upgrades, reporting activities, user access administration, workflow optimization, and issue resolution while promoting data integrity, system stability, regulatory compliance, and effective system utilization throughout the organization.

Job Responsibilities:

Administer, configure, maintain, and support assigned care systems and related applications.
Provide day-to-day application support and serve as a primary resource for user questions, issues, and service requests.
Troubleshoot and resolve application, workflow, configuration, reporting, and data-related issues.
Assist with system upgrades, enhancements, implementations, patches, and maintenance activities.
Configure and maintain user accounts, role-based security, permissions, and system access controls.
Support testing, validation, and quality-assurance activities associated with system upgrades, enhancements, and configuration changes.
Assist with change-control activities, documentation requirements, deployment preparation, and post-implementation support.
Support reporting, dashboards, extracts, and data-validation activities by ensuring system configuration and data usage are accurate and consistent.
Assist with the maintenance of forms, assessments, templates, workflows, and other system configuration components.
Document system configurations, support activities, procedures, troubleshooting steps, and operational processes.
Monitor system performance, recurring issues, support trends, and user feedback to identify opportunities for improvement.
Provide end-user training, coaching, and support to encourage effective and consistent system utilization.
Coordinate support activities with software vendors, consultants, and technology partners as needed.
Escalate complex technical, operational, reporting, or configuration issues to the Care Systems Lead or other appropriate resources.
Assist with integration testing, data validation, workflow verification, and troubleshooting activities.
Support data integrity initiatives through monitoring, validation, correction, and quality-review activities.
Assist operational stakeholders with identifying opportunities to improve workflows and system utilization.
Ensure appropriate handling of protected health information (PHI), confidential information, and organizational data in accordance with organizational policies and regulatory requirements.
Maintain compliance with established documentation, testing, security, support, and operational standards.
Perform other duties and responsibilities as assigned.

Required Qualifications:

Bachelor's degree in Information Systems, Healthcare Informatics, Computer Science, Business Administration, Healthcare Administration, or a related field preferred; equivalent combinations of education and relevant experience may be considered.
Experience supporting, configuring, administering, or maintaining enterprise applications, EHR systems, or similar healthcare technology platforms preferred.
Experience with CareLogic, Evolv, or comparable care-management systems preferred.
Strong understanding of application support, troubleshooting, system configuration, testing, and end-user support practices.
Working knowledge of EHR workflows, forms, assessments, reporting structures, data relationships, and operational processes.
Experience supporting user access management, system security, change control, upgrades, releases, training, and documentation activities preferred.
Familiarity with reporting concepts, SQL, integrations, APIs, and data-validation practices preferred.
Knowledge of HIPAA, security principles, access management, protected health information (PHI), and healthcare technology environments.
Strong communication, organizational, customer-service, and problem-solving skills.
Demonstrates a willingness to learn new technologies, organizational workflows, application functionality, and industry best practices.

Dice Id: 80184159
Position Id: c70246958e5265e93b9c7c77e152f559
Posted 8 days ago

Systems Application Analyst III - Willow Ambulatory

Remote

•

3d ago

At NTT DATA, we know that with the right people on board, anything is possible. The quality, integrity, and commitment of our employees have been key factors in our companys growth and market presence. By hiring the best people and helping them grow both professionally and personally, we ensure a bright future for NTT DATA and for the people who work here. For more than 25 years,NTT DATA have focused on impacting the core of your business operations with industry-leading outsourcing services and

Easy Apply

Full-time, Third Party

$85592 - $128377

Care Systems Administrator - Jackson, MS

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