SR International Inc.
Jackson, Mississippi • Today
Easy Apply
Third Party, Contract
Depends on Experience
8 results (2 new)
8 results (2 new)
SR International Inc.
Jackson, Mississippi • Today
Easy Apply
Third Party, Contract
Depends on Experience
State of Mississippi - MS – MDAH -Technician - Client Support Technician_Client Support Services – 165395-Onsite
Duration: At least 1 Years from projected start date
Rate: Based on Experience
Location: 200 North St, Jackson, MS 39201
Work Hours: 8 AM to 5 PM (40 hours / week)
Closing Date: 9/11/2026 2.00 pm
Likely to be extended past one year. 100% Onsite, do NOT submit remote candidates, must be able to report onsite from day one of assignment. See attached.
Required Skills/Experience
Typically requires a high school diploma, vocational training, or an Associate’s/Bachelor’s degree in Information Technology or Computer Science. 1 to 4 years of relevant IT support or service desk experience. Knowledge of Windows 10/11, Microsoft Office 365, Azure/Active Directory, basic networking (DNS, DHCP, TCP/IP), and endpoint security tools. Strong communication, patience,customer service mindset, and problem-solving abilities
Preferred Skills:
Preferred skills/experience CompTIA A+, CompTIA Network+, or Microsoft credentials are preferred
Position Description
Provides a full range of on-site and remote end-user support for the MDAH network. Repair desktop PCs, laptops, printers, monitors, and mobile devices. Install, configure, and update operating systems and office applications. Respond to help desk requests via phone, chat, or in person. Log, track, and resolve issues using ticketing systems. Set up new workstations and manage onboarding or offboarding tasks, including user account creation and permission setups. Maintain inventory records for hardware, software licenses, and IT supplies. Escalate complex or network-wide issues to senior system or network administrators.
Skill Matrix:
|
Skill |
Required / Desired |
Experience |
Years of Experience |
Comments |
|
Microsoft Windows 11 |
Required |
3 |
|
|
|
Azure/ Active Directory |
Preferred |
3 |
|
|
|
Powershell |
Preferred |
3 |
|
|
|
Desktops/Notebooks |
Required |
3 |
|
|
|
Printers |
Required |
3 |
|
|
|
DesktopsDesktops |
Required |
3 |
|
|
SR International has been a leading name among the IT consulting companies with offices in US and India. For the past 20+ years, our industry experience and domain knowledge have enabled us to provide innovative solutions to our customers.
We Are Leading IT Based Solution Providers
Today, the world of business information represents the realization of our collective efforts toward improving the future. Held only by the limits of our imagination, the business world is accelerating at an ever-increasing pace. Imagine a better way of doing business, of implementing the perfect software, of refining practice or business integration. All it takes are benchmark standards in service, support, and technical know-how, which have been our bread and butter.
Our Vision.
Established in 2002, SR International Inc is one of the fastest growing and reputed provider of Information Technology Services and Solutions in the USA. Since our inception, we have been a trusted IT partner for our clients. We take pride in our highly skilled IT Resources and unique engagement model. We have been consistently delivering on our promises as a high-performance team. Our expertise in Cloud Computing, Mobility, Web Technologies, ERP and CRM are second to none. Our industry-leading flagship product iMathSmart is re-defining math learning experience for school students.
🔢 Crunching numbers...
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