Nisum is a leading global digital commerce firm headquartered in California, with services spanning digital strategy and transformation, insights and analytics, blockchain, business agility, and custom software development. Founded in 2000 with the customer-centric motto "Building Success Together," Nisum has grown to over 1,800 professionals across the United States, Chile, Colombia, India, Pakistan, and Canada. A preferred advisor to leading Fortune 500 brands, Nisum enables clients to achieve direct business growth by building the advanced technology they need to reach end customers in today's world, with immersive and seamless experiences across digital and physical channels.
We are looking for a motivated Junior DevOps Engineer to support enterprise application delivery and DevOps platform operations for one of our customers. The engineer will work closely with application development, DevOps, SRE, and platform teams to support CI/CD pipelines, application deployments, cloud environments, monitoring, and operational automation. The ideal candidate should have foundational experience with DevOps practices, CI/CD, Linux, scripting, cloud technologies, and container platforms, along with a strong willingness to learn and work in a large-scale enterprise environment.
What You'll Do:
- Support the development, configuration, maintenance, and troubleshooting of CI/CD pipelines for application build, testing, and deployment.
- Assist application teams with application onboarding and deployment through standardized DevOps pipelines and processes.
- Troubleshoot CI/CD pipeline failures, deployment issues, environment problems, and application configuration issues with guidance from senior engineers.
- Support incident, problem, change, and release management activities and ensure assigned tickets are resolved within defined timelines.
- Participate in root cause analysis (RCA) and contribute to corrective and preventive actions for recurring operational issues.
- Maintain technical documentation, SOPs, runbooks, deployment procedures, and troubleshooting guides.
- Follow established DevOps, security, change management, and production support standards.
- Collaborate with application development, QA, SRE, infrastructure, security, and other engineering teams.
- Participate in knowledge-transfer sessions, technical training, team meetings, and continuous improvement initiatives.
What You Know:
- 2 4 years of experience in DevOps, Cloud Engineering, Systems Engineering, Application Support, or related engineering roles.
- Working knowledge of CI/CD concepts and tools such as GitLab CI/CD or Jenkins.
- Experience with Git and source-code management practices, including branching and pull requests.
- Basic understanding of Docker and Kubernetes.
- Familiarity with at least one major cloud platform, preferably Google Cloud Platform (Google Cloud Platform).
- Working knowledge of Linux/Unix environments and basic system troubleshooting.
- Experience with scripting using Shell, Bash, Python, or similar languages.
- Basic understanding of REST APIs, networking, application infrastructure, and deployment concepts.
- Exposure to Google Cloud Platform/GKE, GitLab, Jenkins, ArgoCD, Artifactory, Terraform, or Helm.
- Familiarity with observability and monitoring tools such as Dynatrace or Google Cloud Monitoring and Logging.
- Exposure to enterprise workflow and collaboration tools such as ServiceNow, Jira, and Confluence.
- Understanding of Infrastructure as Code (IaC) and configuration management concepts.
- Familiarity with DevOps/SRE practices, including incident management, availability, reliability, monitoring, and operational automation.
- Exposure to cloud-native application deployments and container orchestration platforms.
- Experience working in Agile/Scrum or enterprise engineering environments.
- Exposure to AI-assisted engineering or DevOps tools is a plus.
Education:
- Bachelor's degree in computer science, Information Technology, Engineering, or a related field.
Compensation Band: $90k to $95k/annum
Benefits:
In addition to competitive salaries and benefits packages, Nisum US offers its employees some unique and fun extras:
- Professional Development - We offer in-house technical training and professional learning programs aimed at developing skills across a broad spectrum of topics such as technology, leadership, role-based training, and process expertise. We also offer an annual stipend for employees to attend external courses in order to maintain professional certifications
- Health & Wellness Benefits - We believe that your health and welfare are important, and we strive to ensure that you have affordable options available to you, including some plans that are subsidized for employees and their families up to 90%. We also have dental and vision plans in the US where Nisum pays 100% of premiums for employees
- Volunteerism Pay - We believe in giving back and in the US, our employees are eligible for up to 40 hours of paid time off each year to volunteer towards the causes that they are most passionate about. This is in addition to personal PTO and paid holidays
- Additional Benefits - We offer all the other important benefits to keep employees and their families healthy and financially secure, such as 401(k) retirement savings with a company match, pre-tax parking and transit programs, disability insurance, and Basic Life/AD&D, alongside exclusive employee discounts on a wide variety of products and services.
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