Job#: 3056844 Job Description: Lead IoT Technician
Location: Joliet, Minnesota (Onsite)
Role Overview
This position supports the preparation and deployment readiness of connected equipment. The Lead IoT Technician performs hands-on quality checks, utilizes approved technology tools to validate configuration and connectivity, documents results, and resolves setup issues. This role contributes to a pioneering process designed for future implementation across multiple operational sites.
Key Responsibilities
- Review and validate equipment connectivity to the gateway and confirm process completion.
- Support the setup, verification, and deployment readiness of connected systems.
- Confirm hardware, software, and network connectivity function according to technical specifications.
- Use approved diagnostics tools and processes to validate system readiness and document findings.
- Maintain accurate records related to equipment preparation, configuration, and quality assurance checks.
- Troubleshoot configuration and connectivity issues, collaborating with plant resources to document and escalate when necessary.
- Communicate recurring technical issues, trends, and process improvement opportunities to engineering teams.
- Collaborate with cross-functional plant, technical support, and digital operations teams to improve deployment consistency.
Required Qualifications
Education: High school diploma or equivalent credential.
Experience: 1-2 years of professional experience in technical operations, equipment preparation, inventory fulfillment, or technical support. Previous experience with hands-on device repair or technical validation is required.
Technical Skills: Strong background in hardware with foundational software knowledge. Demonstrated ability to troubleshoot hardware, software, configuration, or connectivity issues. Proficiency using computer systems for configuration, diagnostics, and technical documentation.
Preferred Qualifications
- Experience working within a technical, operational, manufacturing, or service support environment.
- Foundational IT skills, including the ability to follow structured technical procedures.
- Ability to learn operational processes quickly and identify opportunities for workflow optimization.
- Strong collaboration skills to work effectively with remote and cross-functional teams.
- Detail-oriented approach to problem-solving with strong communication and documentation skills.
Work Environment
This position is performed on-site within a warehouse setting and involves hands-on interaction with physical equipment. The environment may involve exposure to dust, noise, and odors. Candidates must be available to work on-site five days a week with shift flexibility, such as early morning to mid-afternoon hours.
Everforth Apex is a world-class IT services company that serves thousands of clients across the globe. When you join Everforth Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRateds Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico.
Everforth Apex uses a virtual recruiter as part of the application process. Click for more details. By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Everforth Apex and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy at
Everforth Apex Benefits Overview: Everforth Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Everforth Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Everforth Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Everforth Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our 'Welcome Packet' as well, which an Everforth Apex team member can provide.
Everforth Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Everforth Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law.
If you require an accommodation under the Americans with Disabilities Act to participate in an interview with a virtual recruiter or to use our website for a search or application, please contact our Benefits Department at or . Please note that this contact information is strictly to be used for medical ADA accommodations and that no other inquiries will be answered.
UnitedHealthcare creates and publishes the Transparency in Coverage Machine-Readable Files on behalf of Everforth Apex Systems.
