Salary: $4,001.25 Biweekly
Location : Juneau, AK
Job Type: Full Time
Job Number: 54626
Department: Labor & Workforce Development
Division: Administrative Services
Opening Date: 07/23/2026
Closing Date: 9/21/2026 5:00 PM Alaska
Division: Administrative Services
Position Open To: All Applicants
Bargaining Unit: General Government
Range: 23
Job DescriptionThis recruitment is exempt from the Hiring Freeze (Administrative Order 358).RECRUITMENT EXTENSION NOTICEThe recruitment period for this vacancy has been extended to allow for a larger applicant pool. If you have already applied there is no need to reapply.ATTENTION ALL APPLICANTS!The Department of Labor and Workforce Development, Division of Administrative Services, is recruiting for an
IT System Administrator 2!
No Cover Letter Required!This position is in the General Government Unit (GGU) at a Range 23.This position is located in Juneau. However, this position may be relocated within Alaska with necessary approvals where infrastructure allows.What You Will Be Doing:The primary focus of this mainframe developer position is to act as a systems architect for the Department of Labor and Workforce Development (DOLWD) mission critical Unemployment Insurance (UI) Benefits and (UI) Tax programs. The successful candidate will be responsible for analyzing, configuring, modifying, and maintaining multiple systems across the DOL Enterprise, coding bug fixes and enhancements primarily with Mainframe tools, Broadcom Gen, DB2, COBOL, CICS, SQL Server, tso, xTrace, GuardIEn and Team Foundation Server.
The successful applicant should be completely proficient and control all aspects of the functional responsibilities of design and systems analysis.
Our Mission, Values, and Culture:The Department of Labor and Workforce Development's (DOLWD), mission is to support job seekers, workers and employers living in the state of Alaska. As part of the Department's IT staff, the IT System Administrator 2 position plays an important role in providing support to all Divisions in achieving their missions to help both employers and the Alaskan workforce. The various divisions provide or support training programs, vocational education, vocational rehabilitation & more to support and enhance the workforce in Alaska.
Benefits of Joining Our Team:The Administrative Services Division, Technical Services section, provides a welcoming and supportive work environment with excellent opportunities for career advancement. The successful candidate will work collaboratively with other members of the team - weekly meetings are held to facilitate communications and keep staff up to date. We actively encourage and support continuing education and training to stay current with emerging technologies. Furthermore, hybrid telework may be an option after successful completion of probation and subject to approval by the Division Director.
The Working Environment You Can Expect:This position is stationed at the Department of Labor & Workforce Development Building in Juneau, Alaska. The building is located along the waterfront, next to the Seawalk & Overstreet Park and there is plenty of employee parking.
Who We Are Looking For:We are interested in candidates who possess some or all of the following position specific competencies:
- Computer Languages: Knowledge of computer languages and their applications to enable a system to perform specific functions.
- Requirements Analysis: Knowledge of the principles and methods to identify, analyze, specify, design, and manage functional and infrastructure requirements; includes translating functional requirements into technical requirements used for logical design or presenting alternative technologies or approaches.
- Software Development: Knowledge of the principles, methods, and tools for designing, developing, and testing software in a given environment.
To view the general description and example of duties for the position, please go to the following link: Minimum QualificationsCompetency Based Minimum Qualifications InstructionsThis job class uses competency based minimum qualifications.
Please ensure your application (through work history, volunteer experience (duties summary), training, education, licenses, certifications, etc.) supports how you have gained the knowledge, skills, abilities, and behaviors (competencies) and that you possess the minimum required competencies for the job class.
Competency Description
The competency description(s) listed below have been designed to promote a common understanding of the essential elements of the job class. They highlight the more general and customary knowledge, skills, abilities (KSAs), tasks, and behaviors used to describe the competency. They typically list expectations, as opposed to specific tasks, and are to be used only as parameters and guidelines. A competency's description is not intended to exclusively define every KSA, task, and behavior needed to successfully meet the competency, but rather to provide the manager/agency with a broad reference of options as to how an applicant can meet the job expectation.
Minimum QualificationsAny combination of education and/or experience that provides the applicant with competencies in:
- Hardware: Knowledge of specifications, uses, and types of computer or computer-related equipment.
- Infrastructure Design: Knowledge of the architecture and typology of software, hardware, and networks, including LANS, WANS, and telecommunications systems, their components and associated protocols and standards, and how they operate and integrate with one another and with associated controlling software.
- Operating Systems: Knowledge of computer network, desktop, and mainframe operating systems and their applications.
- Systems Integration: Knowledge of the principles, methods, and procedures for installing, integrating, and optimizing information systems components.
- Systems Testing and Evaluation: Knowledge of principles, methods, and tools for analyzing and developing systems testing and evaluation procedures and technical characteristics of IT systems, including identifying critical operational issues.
Equivalent to those typically gained by:
Training in computer science, information technology, system administration, or a similar field and professional experience in database, network, or system administration.
Special Note:
"Competencies" means a combination of interrelated knowledge, skills, abilities, and behaviors that enable a person to act effectively in a job or situation.
"Typically gained by" means the prevalent, usual method of gaining the competencies expected for entry into the job.
"Training" means the process of acquiring knowledge and skills through instruction. It includes instruction through formal and informal methods (such as classroom, on-line, self-study, and on-the-job), from accredited and unaccredited sources, and long-duration (such as a post-secondary degree) and short-duration (such as a seminar) programs.
"Professional experience" means work that is creative, analytical, evaluative, and interpretive; requires a range and depth of specialized knowledge of the profession's principles, concepts, theories, and practices; and is performed with the power or right to decide or act according to one's own judgment.
"Progressively responsible" means indicating growth and/or advancement in complexity, difficulty, or level of responsibility.
Additional Required Information**PLEASE READ THE FOLLOWING INSTRUCTIONS & INFORMATION CAREFULLY**SUPPLEMENTAL QUESTIONSFor your application to be evaluated you
must answer the Supplemental Questions.
The State of Alaska (SOA) uses four levels of proficiency to measure and describe an applicant's level of competence in applying certain behaviors, knowledge, skills, and abilities to accomplish a specific task. The four proficiency levels are: Mastery, Fluency, Literacy, and Discovery. You will need to rate your proficiency level for each competency listed in the supplemental questions.
SALARY INFORMATIONStarting salary is dependent on qualifications and experience, State of Alaska policy, Location, and Collective Bargaining Agreement(s).
DOCUMENTS REQUIRED AT THE TIME OF INTERVIEW- A list of three (3) professional references, one of which should be your most recent supervisor, including name, job title, employer, and current phone number(s). This does not need to be provided at the time of the interview if the information has been provided as part of your online application.
- A copy of your last two (2) performance evaluations, or two (2) letters of reference if evaluations are unavailable.
- Copies of transcripts, if education is being used to meet minimum qualifications (unoffical copies are acceptable with the name of the accrediting institution clearly visible).
LEGAL EMPLOYMENTThe State's online recruitment system, Workplace Alaska, requires applicants to certify that they have a legal right to accept employment in the United States. It is the responsibility of the employee to maintain the appropriate documentation to accept or continue legal employment. The State of Alaska does not function in the role as an employer sponsor.
APPLICATION NOTICEYou can ONLY apply for this position through Workplace Alaska website or via hardcopy (paper) application. If you accessed this recruitment bulletin through a job search portal such as AlaskaJobs or any other database, you MUST use a Workplace Alaska online or hardcopy application to successfully apply. Instructions on how to apply with Workplace Alaska may be found on the Workplace Alaska "" page.
Omission of any required documentation listed will result in an incomplete application and you will not receive further consideration. If you're experiencing problems attaching to your application, or if you simply had forgotten, you may email it to the contact provided below before 5:00 pm of the closing date. Any documents submitted after the posting has closed will not be considered.
EDUCATIONIf post-secondary education is required to meet the minimum qualifications, you must fill in the Education section of the application. If you have not obtained a degree, please indicate the number of units completed. Copies of transcripts are required to verify educational credentials if used to meet the minimum qualifications for a position. Transcripts must be attached at the time of application or submitted to the contact information below prior to the close of recruitment. If you're unable to attach to your application, email it to the contact provided in the job posting. If email is not an option, please call the contact person to obtain a fax number.
SPECIAL INSTRUCTIONS FOR FOREIGN EDUCATIONEducation completed in foreign colleges or universities may be used to meet the above requirements, if applicable. If utilizing this education you must show that the education credentials have been submitted to a private organization that specializes in interpretation of foreign educational credentials and that such education has been deemed to be at least equivalent to that gained in conventional U.S. education programs; or an accredited U.S. state university reports the other institution as one whose transcript is given full value, or full value is given in subject areas applicable to the curricula at the state university. It is your responsibility to provide such evidence when applying.
WORK EXPERIENCEIf using work experience not already documented in your application, also provide the employer name, your job title, dates of employment, whether full-or part-time. Applications will be reviewed to determine if the responses are supported and minimum qualifications are clearly met. If they are not, the applicant may not advance to the interview and selection phase of the recruitment.
Note: Attaching a resume is not an alternative to filling out the application in its entirety. Noting, "see resume" or any similar response on any portion of your application may lead to a determination that your application is incomplete and removal from consideration for this job posting.
BARGAINING UNITIf you are a current state employee, please mark the union you are a member of at the time of application. If you are not a current state employee, you must mark that it does not apply to you.
MULTIPLE VACANCIESThis recruitment may be used for more than one (1) vacancy. The applicant pool acquired during this recruitment may be used for future vacancies for up to ninety (90) days after this recruitment closes. Interested applicants are encouraged to apply to each recruitment notice to ensure consideration for all vacancies.
NOTICEQuestions regarding the application process can be directed to the Workplace Alaska hotline at (toll free) or . If you choose to be contacted by email, please ensure your email address is correct on your application and that the spam filter will permit email from the 'govermentjobs.com' domains. For information on allowing emails from the 'governmentjobs.com' domains, visit the Lost Password Help page located at
EEO STATEMENTThe State of Alaska complies with Title I of the Americans with Disabilities Act (ADA). Individuals with disabilities, who require accommodation, auxiliary aides or services, or alternative communication formats, please call 1- or in Juneau or TTY: Alaska Relay 711 or 1- or correspond with the Division of Personnel & Labor Relations at: P.O. Box 110201, Juneau, AK 99811-0201. The State of Alaska is an equal opportunity employer.
WORKPLACE ALASKA APPLICATION QUESTIONS & ASSISTANCEQuestions regarding application submission or system operation errors should be directed to the Workplace Alaska hotline at 1- (toll free) or if you are located in the Juneau area. Requests for information may also be emailed to:
For applicant password assistance please visit:
Contact InformationJemima DrummondIT System Administrator 3
Phone:
Careers with the State of Alaska offer MANY benefitsThe following information describes
typical benefits available to employees of the State of Alaska. Actual benefits received may differ by bargaining unit or branch of government, position type, or be prorated for other than full time work.
For a quick breakdown of the insurance, health, and retirement benefits available for State Employees you can view an (Please note this video is specifically designed for new State Employees.)
Insurance Benefits - Health insurance, which includes employer contributions toward medical/vision/dental
- The following employee groups are under AlaskaCare Benefits administered by the State: See for additional information.
- AVTEC
- Confidential
- Correctional Officers
- Marine Engineers
- Mt. Edgecumbe Teachers
- Supervisory
- Unlicensed Vessel Personnel/Inland Boatman's Union
- Exempt employees (not covered by collective bargaining)
- The following employee groups are covered by Union health trusts. Contact the appropriate Union for additional information.
- General Government
- Labor, Trades and Crafts
- Public Safety Employees Association
- Masters, Mates & Pilots
- Employer paid Basic Life insurance with additional coverage available (amount depends on Bargaining Unit)
Optional Insurance Benefits - Group-based insurance premiums for
- Term life (employee, spouse or qualified same sex partner, and dependents)
- Long-term and short-term disability
- Accidental Death and Dismemberment
- Long-term care (self and eligible family members)
- Supplemental Survivor Benefits
- Employee-funded flexible spending accounts for tax savings on eligible health care or dependent care expenses
Retirement Benefits - Membership in the Public Employees Retirement System (PERS)/Teachers' Retirement System (TRS)
- Matching employer contribution into a defined contribution program (new employees)
- Employer contribution into a defined benefit or defined contribution program (current employees)
- Contributions to the Alaska Supplemental Annuity Plan in lieu of contributions to Social Security
- Option to enroll in the Alaska Deferred Compensation Program
- Note: The Defined Contribution Plan, Supplemental Annuity Plan and Deferred Compensation Program offer a variety of investment options
See for additional information
Paid Leave & Other Benefits - Personal leave with an accrual rate increase based on time served
- Twelve (12) paid holidays a year
01
Please rate your level of proficiency in Hardware: Knowledge of specifications, uses, and types of computer or computer-related equipment.
- Mastery: Able to successfully apply all relevant concepts, procedures, and practices of the subject area. I have successfully performed all relevant concepts, procedures, and practices and facilitate knowledge transfer to others.
- Fluency: Able to successfully apply all relevant concepts, procedures and practices of the subject area. I have successfully performed the concepts, procedures, and practices independently.
- Literacy: Ability to communicate all relevant concepts, procedures and practices of the subject area. I have limited application or practice.
- Discovery: Awareness of basic/fundamental concepts, procedures, and practices of the subject area.
- None of the above.
02
Please rate your level of proficiency in Infrastructure Design: Knowledge of the architecture and typology of software, hardware, and networks, including LANS, WANS, and telecommunications systems, their components and associated protocols and standards, and how they operate and integrate with one another and with associated controlling software.
- Mastery: Able to successfully apply all relevant concepts, procedures, and practices of the subject area. I have successfully performed all relevant concepts, procedures, and practices and facilitate knowledge transfer to others.
- Fluency: Able to successfully apply all relevant concepts, procedures and practices of the subject area. I have successfully performed the concepts, procedures, and practices independently.
- Literacy: Ability to communicate all relevant concepts, procedures and practices of the subject area. I have limited application or practice.
- Discovery: Awareness of basic/fundamental concepts, procedures, and practices of the subject area.
- None of the above.
03
Please rate your level of proficiency in Operating Systems: Knowledge of computer network, desktop, and mainframe operating systems and their applications.
- Mastery: Able to successfully apply all relevant concepts, procedures, and practices of the subject area. I have successfully performed all relevant concepts, procedures, and practices and facilitate knowledge transfer to others.
- Fluency: Able to successfully apply all relevant concepts, procedures and practices of the subject area. I have successfully performed the concepts, procedures, and practices independently.
- Literacy: Ability to communicate all relevant concepts, procedures and practices of the subject area. I have limited application or practice.
- Discovery: Awareness of basic/fundamental concepts, procedures, and practices of the subject area.
- None of the above.
04
Please rate your level of proficiency in Systems Integration: Knowledge of the principles, methods, and procedures for installing, integrating, and optimizing information systems components.
- Mastery: Able to successfully apply all relevant concepts, procedures, and practices of the subject area. I have successfully performed all relevant concepts, procedures, and practices and facilitate knowledge transfer to others.
- Fluency: Able to successfully apply all relevant concepts, procedures and practices of the subject area. I have successfully performed the concepts, procedures, and practices independently.
- Literacy: Ability to communicate all relevant concepts, procedures and practices of the subject area. I have limited application or practice.
- Discovery: Awareness of basic/fundamental concepts, procedures, and practices of the subject area.
- None of the above.
05
Please rate your level of proficiency in Systems Testing and Evaluation: Knowledge of principles, methods, and tools for analyzing and developing systems testing and evaluation procedures and technical characteristics of IT systems, including identifying critical operational issues.
- Mastery: Able to successfully apply all relevant concepts, procedures, and practices of the subject area. I have successfully performed all relevant concepts, procedures, and practices and facilitate knowledge transfer to others.
- Fluency: Able to successfully apply all relevant concepts, procedures and practices of the subject area. I have successfully performed the concepts, procedures, and practices independently.
- Literacy: Ability to communicate all relevant concepts, procedures and practices of the subject area. I have limited application or practice.
- Discovery: Awareness of basic/fundamental concepts, procedures, and practices of the subject area.
- None of the above.
06
Please rate your level of proficiency in Computer Languages: Knowledge of computer languages and their applications to enable a system to perform specific functions.
- Mastery: Able to successfully apply all relevant concepts, procedures, and practices of the subject area. I have successfully performed all relevant concepts, procedures, and practices and facilitate knowledge transfer to others.
- Fluency: Able to successfully apply all relevant concepts, procedures and practices of the subject area. I have successfully performed the concepts, procedures, and practices independently.
- Literacy: Ability to communicate all relevant concepts, procedures and practices of the subject area. I have limited application or practice.
- Discovery: Awareness of basic/fundamental concepts, procedures, and practices of the subject area.
- None of the above.
07
Please rate your level of proficiency in Requirements Analysis: Knowledge of the principles and methods to identify, analyze, specify, design, and manage functional and infrastructure requirements; includes translating functional requirements into technical requirements used for logical design or presenting alternative technologies or approaches.
- Mastery: Able to successfully apply all relevant concepts, procedures, and practices of the subject area. I have successfully performed all relevant concepts, procedures, and practices and facilitate knowledge transfer to others.
- Fluency: Able to successfully apply all relevant concepts, procedures and practices of the subject area. I have successfully performed the concepts, procedures, and practices independently.
- Literacy: Ability to communicate all relevant concepts, procedures and practices of the subject area. I have limited application or practice.
- Discovery: Awareness of basic/fundamental concepts, procedures, and practices of the subject area.
- None of the above.
08
Please rate your level of proficiency in Software Development: Knowledge of the principles, methods, and tools for designing, developing, and testing software in a given environment.
- Mastery: Able to successfully apply all relevant concepts, procedures, and practices of the subject area. I have successfully performed all relevant concepts, procedures, and practices and facilitate knowledge transfer to others.
- Fluency: Able to successfully apply all relevant concepts, procedures and practices of the subject area. I have successfully performed the concepts, procedures, and practices independently.
- Literacy: Ability to communicate all relevant concepts, procedures and practices of the subject area. I have limited application or practice.
- Discovery: Awareness of basic/fundamental concepts, procedures, and practices of the subject area.
- None of the above.
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