Job Description40% - Support end-users' (i.e. operational staff, graduate students, and faculty) computer and networking needs through the installation and configuration of computer hardware and software.
30% - Support the daily operations of the I2S computing and networking facilities.
20% - Assist ongoing research projects with their computing and networking needs.
10% - Other duties as assigned.
DisclaimerThe University of Kansas prohibits discrimination on the basis of race, color, ethnicity, religion, sex, national origin, age, ancestry, disability, status as a veteran, sexual orientation, marital status, parental status, gender identity, gender expression, and genetic information in the university's programs and activities. Retaliation is also prohibited by university policy. The following person has been designated to handle inquiries regarding the nondiscrimination policies and is the Title IX coordinator for all KU and KUMC campuses: Associate Vice Chancellor for Civil Rights and Title IX, , Room 1082, Dole Human Development Center, 1000 Sunnyside Avenue, Lawrence, KS 66045, , 711 TTY.
Work Schedule10-20 hours per week during the academic year; 10-40 hours per week during summer and breaks. Work hours are between 8:00 AM - 5:00 PM, M-F.
Required Qualifications- Proven experience in building and assembling desktop computers, as evidenced by application materials.
- Demonstrated ability to troubleshoot hardware issues and perform diagnostics, as evidenced by application materials.
Preferred Qualifications- Experience with Linux and Windows based operating systems, as evidenced by application materials. NOTE: Linux experience is more desirable than Windows.
- Excellent troubleshooting skills, as evidenced by application materials.
- IP based networking experience (cabling, simple network design, etc.), as evidenced by application materials.
- Can work approximately 10 - 20 hours per week.
- Can work during the summer and remain in this position for at least 1 year.
- Experience working with a technical team, as evidenced by application materials.
- Strong communication skills, as evidenced by application materials.
Position OverviewProvide computer hardware, software, and network support for the operational needs of the Institute for Information Sciences (I2S).
This position will be part of a small technical team of experts, which support over 400 user accounts and 400+ custom Linux and Windows machines in a research environment. This position will report to the I2S Staff System Administrators.
Additional Candidate InstructionIn addition to the online application, the following documents are required to be considered for this position:
- A cover letter addressing how required and preferred qualifications are met
- Resume
- Contact information for three professional references
To ensure consideration, apply before the application review starts on Monday, 8/31/2026. A review of applications will continue and is ongoing until a pool of qualified candidates is identified.
Position RequirementsDuring the semester term of the appointment, the student hourly must be enrolled in no fewer than 6 credit hours. For summer periods the student hourly must: (1) have been enrolled in no less than 6 hours in the past spring semester or (2) be pre-enrolled in the upcoming fall semester in no less than 6 hours or (3) be enrolled in summer session or (4) be admitted to study in the upcoming fall semester. Student Hourlies may be undergraduate or graduate students. (Exceptions granted for GRA/GTA/GA appointments DO NOT apply to Student Hourly appointments).
Employment Conditions(1) Student employees are
not eligible for remote work arrangements unless an exception is approved by the unit leadership and HR.
(2) This is an hourly/non-exempt position. A student employee cannot hold an hourly/non-exempt position and a salaried/exempt graduate or undergraduate position (GRA/GTA/GA/RUA/RGA) concurrently.
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