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Job ID: 66089

Client: TN DOT

Position: Transportation Technician 3 (TMC Tech)

Location: 7238 Regions Ln Knoxville, TN 37914

Duration: 5+ Months (Possibility of Extension)

Transportation Technician 3 – also called TMC Tech III - is an advanced technician position that will work indoors and on-site in a control room environment to monitor roadways via closed circuit cameras (CCTV) and to ensure the safe and efficient movement of traffic.
They will be tasked with managing scheduled and unscheduled traffic incidents, and dispatching responders accordingly by utilizing Intelligent Transportation Systems devices.
The initial contract will be for 5 months.
This requisition is for a resource to work overnight shift:
Tuesday - Thursday from 10:00 PM to 7:30 AM
Friday from 10:30 PM to 7:30 AM

Duties of the position:

To perform functions with minimal supervision and to follow established procedures.
To identify the more complex issues and defer those to a supervisor.
To operate various computer-based traffic management systems to manage traffic and incidents on roadways and improve traffic conditions.
To monitor roadways via traffic surveillance cameras and detection systems.
To monitor all traffic devices and computer equipment associated with the system.
To maintain advanced knowledge on the operation of all traffic equipment, computers and software associated with the traffic systems.
To become familiar with the roadways and to understand the purpose and location of traffic devices.
To communicate with multiple agencies to coordinate resources for incidents that may affect regional travel.
To perform other duties as assigned.

Qualifications and Experience:

Customer Service experience (highly preferred)
Experience contributing within a team environment
Solid communication skills
Basic computer knowledge
Operational knowledge of MS Office and MS Outlook
Dispatch or call center experience (highly preferred)

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: 10112090
Position Id: 66089
Posted 20 hours ago

Company Info

About nLeague Services

nLeague brings together a versatile team of business and IT specialists with a refreshing new approach to business value enhancement through the power of IT.

Our solutions and/ services are designed to help businesses to tap the latent value in your processes, data and people through the deployment of state of the art technologies, tools, processes and best-in-industry practices.

nLeague's executive team is drawn from both academia and industry with proven track records in a wide spectrum of business and IT areas with an average experience of over 21 years.

nLeague is founded on seven core values - Vision, Knowledge, Entrepreneurship, Intelligence, Innovation, Communication and Collaboration- each of which serve to enhance the quality of human life and collectively further the advancement of human spirit and endeavor.

Service Desk Personnel

Nashville, Tennessee

•

3d ago

Job Id: 66083 Service Desk Personnel Client: TN DOT Location: On Site, 312 Rosa Parks Avenue, Suite 15, Nashville,Tennessee, 37243 Duration: 12+ Months Job Description: IT Call Center Experience preferredAble to handle call volume of up to 30 calls per day.People/Customer Service skills requiredPrinter Administration and Troubleshooting - Server Print Queue, and local QueuesActive Directory ManagementAble to navigate Different OUsAble to look up attributesAble to reset password and unlock accoun

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