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86 results (3 new)

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Support Services Deskside Technician

GDR Group

San Diego, California • 5d ago

Full-time

USD 25.00 - 30.00 per hour

Desktop Support Technician

TEKsystems c/o Allegis Group

San Diego, California • Today

Full-time

USD 25.00 - 33.00 per hour

Technical Services Technician Level 2 (Western Region)

SOLV Energy

San Diego, California • Today

Full-time

USD 27.18 - 33.97 per hour

General Services Technician, Sr., Sesame Place San Diego, Part-time & Seasonal Openings

SeaWorld Parks & Entertainment

Chula Vista, California • Today

Part-time

USD 24.00 per hour

Site Support Technician (US Travel)

GDH

Remote • 4d ago

Easy Apply

Contract, Third Party

Depends on Experience

Electro-mechanical Manufactuirng Technician

Maxonic, Inc.

San Diego, California • 6d ago

Easy Apply

Contract

Depends on Experience

Desktop Support Technician

Motion Recruitment Partners, LLC

Remote or Laconia, New Hampshire • Today

Easy Apply

Contract

Technical Services Technician, Level 3 (Remote - Travel Required)

SOLV Energy

Remote • Today

Full-time

USD 30.85 - 38.56 per hour

IT Support Technician (Part-Time, REMOTE)

Connection

Remote • Today

Part-time

USD 38.00 - 40.00 per hour

Desktop Support Technician / Onsite in Scottsdale

Motion Recruitment Partners, LLC

Remote • Today

Easy Apply

Contract

$25 - $29

IT Support Technician (ITST2)

Washington State Department of Transportation

Remote or Olympia, Washington • Today

Full-time

USD 50,412.00 - 66,072.00 per year

Remote Network Support Technician

Allied Universal

Remote or Las Vegas, Nevada • Today

Full-time

USD 27.76 per hour

Desktop Support Technician I (Virtual Service Tech)

NCI Information Systems, Inc.

Remote • Today

Full-time

USD 22.22 per hour

Desktop Support Technician II (Virtual Service Tech)

NCI Information Systems, Inc.

Remote • Today

Full-time

USD 24.45 per hour

Lead Network Support Technician

GCI

Remote or Anchorage, Alaska • Today

Full-time

MSP Tier 2 IT Support Technician -Not Remote

TeamLogic IT of Menlo Park

Remote or Durham, North Carolina • Today

Full-time

USD 28.00 - 36.00 per hour

Entry-Level IT Asset Inventory Technician

TEKsystems c/o Allegis Group

San Diego, California • Today

Full-time

USD 20.00 - 25.00 per hour

System Support Technician (Remote environment)

Remote or Tennessee • Today

Full-time

Pharmacy Technician

Pyramid Consulting, Inc.

Remote • 4d ago

Easy Apply

Contract

$20 - $21

Pharmacy Technician

Pyramid Consulting, Inc.

Remote • 4d ago

Easy Apply

Contract

$19 - $20

Urgent opening for IT Field Technician

Apetan Consulting

Remote • Today

Easy Apply

Contract

Depends on Experience

Pharmacy Technician

Ohm Systems, Inc

Remote • 6d ago

Easy Apply

Contract

21 - 22

Site Services Technician

Fives North American Combustion

Remote or Louisville, Kentucky • Today

Full-time

Senior Laser Engineering Technician

Leonardo DRS

San Diego, California • Today

Full-time

USD 33.19 - 47.47 per hour

Engineering Technician I

SAIC

San Diego, California • Today

Full-time

USD 40,001.00 - 80,000.00 per year

Waterfront Engineering Technician III (Corrosion)

American Systems Corporation

San Diego, California • Today

Full-time

USD 30.29 per hour

Waterfront Engineering Technician V (Corrosion)

American Systems Corporation

San Diego, California • Today

Full-time

USD 39.90 per hour

TSCE/Network Technician (5944)

Three Saints Bay

San Diego, California • Today

Full-time

USD 32.00 - 48.00 per hour

Data Center Operations Tier 1 Technician (Night Shift)

Lightedge

San Diego, California • Today

Full-time

USD 20.00 - 22.00 per hour

Aviation Network Technician

Viasat, Inc.

Carlsbad, California • Today

Full-time

USD 29.57 - 46.63 per hour

Job Details

Skills

Communication
Partnership
Service Desk
Training
Mentorship
Operating Systems
Computer Hardware
Printer Support
Audiovisual
AV
Scheduling
PSA
Collaboration
Documentation
IT Service Management
Issue Tracking
Microsoft Windows
IOS Development
Android
Microsoft Outlook
Printers
Active Directory
Microsoft Azure
Management
Microsoft Office
QuickBooks
Sage
Computer Networking
TCP/IP
Dragon NaturallySpeaking
DNS
DHCP
Wireless Communication
Virtualization
VMware
Hyper-V
CompTIA
Network+
Microsoft
Help Desk
Customer Service

Communication
Partnership
Service Desk
Training
Mentorship
Operating Systems
Computer Hardware
Printer Support
Audiovisual
AV
Scheduling
PSA
Collaboration
Documentation
IT Service Management
Issue Tracking
Microsoft Windows
IOS Development
Android
Microsoft Outlook
Printers
Active Directory
Microsoft Azure
Management
Microsoft Office
QuickBooks
Sage
Computer Networking
TCP/IP
Dragon NaturallySpeaking
DNS
DHCP
Wireless Communication
Virtualization
VMware
Hyper-V
CompTIA
Network+
Microsoft
Help Desk
Customer Service

Summary

Job Type

Full-time

Description

GDR Group is a team of passionate, tech-savvy people who love helping businesses grow. We live by our core values of Integrity, Communication, Caring and Compassion, and Passion for Excellence to help us make every partnership as smooth and successful as possible.

We are currently looking for an enthusiastic, customer-focused, and tech-savvy team member to join our Service Desk. This is an entry-level role with training and mentoring provided. If you enjoy learning, taking on new challenges, and helping individuals with technology, this may be the role for you.

Work location and schedule may vary based on client and business needs.

Essential Duties and Responsibilities

Provide and maintain excellent customer service through providing positive support experience.
Provide Level 1 support for operating systems, business applications, hardware, and basic networking.
Assist with onsite deskside support tasks as assigned, including workstation setups, basic hardware swaps (keyboards, mice, docks, monitors), printer troubleshooting, and conference room/AV basic support.
Own assigned tickets by documenting troubleshooting steps, entering time, and providing timely status updates in alignment with established service objectives (SLOs).
Collaborate with IT Service Coordinator on scheduling and escalations.
Communicate progress on incidents and requests by providing timely updates or changes to both client contact and internal teams.
Enter all work performed into Autotask (PSA) ticketing system.
Ability to work in a team and communicate effectively.
Follow troubleshooting runbooks and escalate incidents or requests when additional support is needed or when resolution is not achievable within required timeframes.
Competent in communicating technical information to technical as well as non-technical end users.
Business Awareness: learn each client's environment and how IT supports their day-to-day operations.
Collaborate with the team to identify recurring issues and opportunities to improve documentation and support processes.
Familiarity with ITSM / ticketing system terminology and concepts.
Participate in On-Call shift rotation.

Knowledge, Skills, and Abilities:

Familiarity with supporting and troubleshooting Windows and Apple computer systems, iOS and Android mobile platforms, and current versions of Microsoft 365 (Office, Outlook, Teams).
Familiarity with troubleshooting peripherals such as multi-function printers, scanners, and webcams.
Basic understanding of user account administration (user accounts and security groups) in Active Directory and/or Azure AD.
Exposure to device management concepts and tools (e.g., Intune) is a plus.
Comfortable learning and supporting common business applications such as Microsoft Office, QuickBooks, and Sage.
Basic understanding of networking concepts such as TCP/IP, DNS, DHCP, and Wi-Fi.
Familiarity with virtualization concepts (e.g., VMware, Hyper-V) is a plus.

Requirements

Credentials and Experience:

CompTIA A+, Network+, or Microsoft Certification preferred.
0-1 years of help desk, deskside, or customer service experience (internship, part-time, or school experience acceptable).
Exposure to supporting users in a professional/business environment is preferred.

Salary Description

$25.00 - $30.00 Per Hour

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: RTX170ce4
Position Id: e67985f98c22e648b72c3309ae639d81
Posted 30+ days ago

Fitment

Dice Job Match Score™

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Similar Jobs

Desktop Support Specialist

San Diego, California

•

Today

Position Overview Seeking an IT Support Technician to provide day-to-day desktop and end-user support in a corporate environment. This role focuses on troubleshooting hardware, software, Microsoft 365, mobile devices, and basic network issues while delivering excellent customer service to employees at all levels of the organization. Top Skills 2-5+ years of IT support or help desk experienceExperience supporting Windows environments, including Microsoft 365 and OutlookConference room and AV tro

Full-time

USD 25.00 - 32.00 per hour

Support Services Deskside Technician

Irvine, California

•

5d ago

Full-time

USD 25.00 - 30.00 per hour

IT Technician - VT - Hybrid

No location provided

•

Today

IT Technician - VT - Hybrid Department: Blue Mantis Employment Type: Full Time Location: Hybrid Description Blue Mantis is looking to add another member to our growing team. This is an exciting position that is fast paced, requires proficient troubleshooting skills, and candidates must have excellent customer service skills and patience. As an IT Technician you will be responsible to provide support to various Blue Mantis clients remotely or onsite. Key Responsibilities Troubleshoot hardware

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IT Technician -Montreal Canada - Remote

Remote

•

Today

IT Technician -Montreal Canada - Remote Department: Blue Mantis Employment Type: Full Time Location: Hybrid Description Blue Mantis is looking to add another member to our growing team. This is an exciting position that is fast paced, requires proficient troubleshooting skills, and candidates must have excellent customer service skills and patience. As an IT Technician you will be responsible to provide support to various Blue Mantis clients remotely. Key Responsibilities Troubleshoot hardwa

Full-time

Job Details

Skills

Communication
Partnership
Service Desk
Training
Mentorship
Operating Systems
Computer Hardware
Printer Support
Audiovisual
AV
Scheduling
PSA
Collaboration
Documentation
IT Service Management
Issue Tracking
Microsoft Windows
IOS Development
Android
Microsoft Outlook
Printers
Active Directory
Microsoft Azure
Management
Microsoft Office
QuickBooks
Sage
Computer Networking
TCP/IP
Dragon NaturallySpeaking
DNS
DHCP
Wireless Communication
Virtualization
VMware
Hyper-V
CompTIA
Network+
Microsoft
Help Desk
Customer Service

Communication
Partnership
Service Desk
Training
Mentorship
Operating Systems
Computer Hardware
Printer Support
Audiovisual
AV
Scheduling
PSA
Collaboration
Documentation
IT Service Management
Issue Tracking
Microsoft Windows
IOS Development
Android
Microsoft Outlook
Printers
Active Directory
Microsoft Azure
Management
Microsoft Office
QuickBooks
Sage
Computer Networking
TCP/IP
Dragon NaturallySpeaking
DNS
DHCP
Wireless Communication
Virtualization
VMware
Hyper-V
CompTIA
Network+
Microsoft
Help Desk
Customer Service

Summary

Provide and maintain excellent customer service through providing positive support experience.
Provide Level 1 support for operating systems, business applications, hardware, and basic networking.
Assist with onsite deskside support tasks as assigned, including workstation setups, basic hardware swaps (keyboards, mice, docks, monitors), printer troubleshooting, and conference room/AV basic support.
Own assigned tickets by documenting troubleshooting steps, entering time, and providing timely status updates in alignment with established service objectives (SLOs).
Collaborate with IT Service Coordinator on scheduling and escalations.
Communicate progress on incidents and requests by providing timely updates or changes to both client contact and internal teams.
Enter all work performed into Autotask (PSA) ticketing system.
Ability to work in a team and communicate effectively.
Follow troubleshooting runbooks and escalate incidents or requests when additional support is needed or when resolution is not achievable within required timeframes.
Competent in communicating technical information to technical as well as non-technical end users.
Business Awareness: learn each client's environment and how IT supports their day-to-day operations.
Collaborate with the team to identify recurring issues and opportunities to improve documentation and support processes.
Familiarity with ITSM / ticketing system terminology and concepts.
Participate in On-Call shift rotation.

Knowledge, Skills, and Abilities:

Familiarity with supporting and troubleshooting Windows and Apple computer systems, iOS and Android mobile platforms, and current versions of Microsoft 365 (Office, Outlook, Teams).
Familiarity with troubleshooting peripherals such as multi-function printers, scanners, and webcams.
Basic understanding of user account administration (user accounts and security groups) in Active Directory and/or Azure AD.
Exposure to device management concepts and tools (e.g., Intune) is a plus.
Comfortable learning and supporting common business applications such as Microsoft Office, QuickBooks, and Sage.
Basic understanding of networking concepts such as TCP/IP, DNS, DHCP, and Wi-Fi.
Familiarity with virtualization concepts (e.g., VMware, Hyper-V) is a plus.

Requirements

Credentials and Experience:

CompTIA A+, Network+, or Microsoft Certification preferred.
0-1 years of help desk, deskside, or customer service experience (internship, part-time, or school experience acceptable).
Exposure to supporting users in a professional/business environment is preferred.

Salary Description

$25.00 - $30.00 Per Hour

Dice Id: RTX170ce4
Position Id: e67985f98c22e648b72c3309ae639d81
Posted 30+ days ago

Fitment

Dice Job Match Score™

🔢 Crunching numbers...

Create job alert

Never miss an opportunity! Create an alert based on the job you applied for.

Similar Jobs

Desktop Support Specialist

San Diego, California

•

Today

Full-time

USD 25.00 - 32.00 per hour

Support Services Deskside Technician

Irvine, California

•

5d ago

Full-time

USD 25.00 - 30.00 per hour

IT Technician - VT - Hybrid

No location provided

•

Today

Full-time

IT Technician -Montreal Canada - Remote

Remote

•

Today

Full-time