Las Vegas, Nevada
The SHOW comes alive at MGM Resorts InternationalHave you ever wondered what it would be like to work in a place full of excitement, diversity, and entertainment? Are you enthusiastic about being a team player in one of the most fascinating industries in the world? At MGM Resorts, we seek individuals like YOU to create unique and show-stopping experiences for our guests.
THE JOB:The Director of Analytics - AI & Transformation will drive the development and execution of AI-powered initiatives across MGM's analytics organization, ensuring alignment with enterprise business priorities. This role will identify and advance high-value opportunities to integrate AI into marketing, fraud detection, performance reporting, SQL development, and data visualization, enabling more effective and scalable decision-making. This role will leverage deep expertise in data, advanced analytics, and AI technologies, along with a strong understanding of the casino business. The Director will partner with stakeholders to accelerate innovation and deliver measurable business impact. This role plays a key part in advancing the adoption of modern technologies that support scalable data processing, advanced analytics, and interactive visualization. The Director will lead the integration of these capabilities across the analytics function, strengthening data-driven decision-making, improving operational efficiency, and enabling the rapid deployment of AI-powered solutions across the business.
THE DAY-TO-DAY:- Define and own the Analytics AI strategy, ensuring alignment with gaming, hospitality, and digital business priorities
- Identify and prioritize AI use cases across areas such as player segmentation, personalized offers, dynamic reinvestment, fraud and overinvestment detection, churn prediction, and player valuation
- Evaluate emerging AI technologies, including generative AI and real-time decisioning, to inform investment decisions and maintain competitive advantage
- Champion the adoption of AI-driven tools that enhance analytical reporting, SQL development, and dashboard creation, improving efficiency and scalability
- Lead by example through active use of AI tools in day-to-day workflows to drive adoption, demonstrate effectiveness, and foster a culture of learning, continuous improvement, and innovation
- Translate complex business questions into structured analyses by leveraging multiple data sources, and clearly communicate insights to non-technical audiences
- Partner with key stakeholders to deliver strategic insights, translate findings into actionable recommendations, and guide decision-making to optimize marketing investment and prioritize high-impact initiatives
- Lead people management responsibilities for assigned teams, fostering a high-performance culture grounded in client service, collaboration, feedback, recognition, and inclusion, while ensuring effective hiring, training, and succession planning aligned with company diversity commitments
- Set clear priorities and performance expectations, provide direction, and hold team members accountable for delivering on commitments
THE IDEAL CANDIDATE:- The ideal candidate holds a bachelor's degree in computer science, Data Science, Statistics, Mathematics, Artificial Intelligence, Information Systems, Business Analytics, Cognitive Science, Engineering, or Economics with a strong quantitative or analytics focus. They bring 7+ years of relevant professional experience applying advanced analytics, AI, and emerging technologies to drive measurable business performance and operational improvement within a defined industry or functional area.
- They demonstrate strong relationship-building capabilities along with excellent verbal, written, and presentation skills, enabling them to translate complex data insights into clear business actions for stakeholders. The candidate has a proven track record of improving performance through analytics-driven decision-making and operational insights.
- They possess advanced technical proficiency in Excel, SQL, and modern dashboarding tools such as Power BI or Tableau, with experience developing scalable reporting and visualization solutions. Prior experience supporting casino and/or hospitality marketing initiatives and working within a comparable resort environment is strongly preferred.
THE PERKS & BENEFITS:- Wellness incentive programs to help you stay healthy physically and mentally
- Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more
- Free meals in our employee dining room
- Free parking on and off shift
- Health & Income Protection benefits (for eligible employees)
- Professional and personal development through programs and networking opportunities as well as volunteer opportunities in the community
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