Job#: 3055735 Job Description: Vehicle Development - Fleet Support Engineer
Location: Las Vegas, Nevada (Onsite)
Role Overview
As a Fleet Support Engineer focused on Interiors, Exteriors, Closures & Lighting, you will be critical to the operational uptime, safety, and rider-facing quality of our client's robotaxi fleet's body, closure, and cabin systems. You will serve as the technical point of contact for the systems riders interact with, combining hands-on body and mechanical repair with software-driven calibration and diagnostics.
Key Responsibilities
- Serve as the primary technical point of contact for real-time escalations across interior and exterior systems, including doors and closures.
- Diagnose and resolve door and closure faults, isolating mechanical and physical root causes from control-side issues, and validate repairs through functional testing.
- Conduct root cause analysis that combines physical inspection with log and diagnostic data review.
- Perform and validate closure calibration, measurement, and component bring-up procedures following mechanical and electrical repairs.
- Lead investigations into systemic body and closure issues and drive interim and permanent corrective actions.
- Develop and maintain troubleshooting guides and SOPs for technicians covering closure, body, glazing, lighting, and cabin repairs.
- Distinguish wiring and connector faults from component failures across lighting, wiper, mirror, and door-electrical systems using schematics and pinouts.
- Analyze fleet and ticket data to identify reliability trends and drive design and quality improvements back to engineering.
- Coordinate incident-driven structural and cosmetic repairs with external vendors.
- Availability for night and weekend shifts as needed, with advanced notice provided.
- Willingness to travel occasionally within the U.S. to support various operational locations.
Required Qualifications
Education: Bachelor's degree in Mechanical Engineering, Electrical Engineering, or Automotive Engineering, or equivalent hands-on technical experience.
Experience: Minimum of 2-4 years of relevant experience in automotive, transportation, or autonomous vehicles, with a focus on body, closures/doors, interior/exterior trim, or vehicle quality.
Technical Skills:- Hands-on experience with mechanical closure systems (latches, strikers, hinges, seals) and body/exterior components.
- Ability to perform gap & flush and fit-and-finish measurements and interpret tolerance specifications.
- Ability to comprehend schematics, electrical diagrams, and connector end views/pinouts.
- Experience with debugging Unified Diagnostic Services (UDS) issues and basic CAN/log review.
- A proactive self-starter who can build strong relationships and communicate effectively across various teams.
Preferred Qualifications
- Experience with electromechanical door/closure systems and actuator calibration.
- Experience diagnosing automotive lighting systems and software-controlled or animated exterior lighting.
- Experience with software-driven service/calibration tooling and component bring-up/firmware deployment.
- Experience with electric vehicle technology.
- Experience with remotely supporting vehicle troubleshooting.
- Familiarity with body-repair/refinish processes and vendor coordination.
- Experience with Linux & Python-based programming systems for fleet-level data processing.
Everforth Apex is a world-class IT services company that serves thousands of clients across the globe. When you join Everforth Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRateds Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico.
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Everforth Apex Benefits Overview: Everforth Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Everforth Apex also offers a HSA (Health Savings Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Everforth Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Everforth Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our 'Welcome Packet' as well, which an Everforth Apex team member can provide.
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