Fire Install Manager
Join Johnson Controls, a global leader in smart, healthy, and sustainable buildings, where you can help reimagine building performance for people, places, and the planet. In this role, you will lead the Electronic Fire Alarm delivery process and help deliver a customer experience built on quality, safety, and operational excellence.
Role Overview
The Fire Install Manager is responsible for leading fire alarm technicians, installers, and technical installation support teams to deliver projects successfully from order through warranty. This role balances customer satisfaction, financial performance, scheduling, code compliance, and team development while supporting seamless project execution and turnover.
Key Responsibilities
- Lead the Electronic Fire Alarm delivery process to ensure projects are executed safely, efficiently, and to customer expectations.
- Coordinate with sales teams to review customer requirements, contractual obligations, and the best application for each project.
- Maintain effective communication with customers from the initial order point through the warranty period.
- Manage direct costs, indirect costs, accounts receivable, and profitability within the approved financial plan.
- Oversee submittals, engineering support, technical support, installation schematics, equipment delivery, outside purchasing, scheduling, labor planning, and approvals.
- Work closely with the service department to support smooth project turnover.
- Manage installation requirements, including material purchasing, project scheduling, programming, and operating systems in line with customer specifications and applicable code requirements.
- Set performance goals and measurements that help staff achieve and exceed productivity expectations.
- Support hiring, coaching, mentoring, training, and development of local installation staff.
- Ensure employees follow corporate safety programs and that required safety training remains complete and current.
- Complete workplace accident investigations as required and escalate safety hazards that need corrective action.
- Follow all applicable federal, provincial, and local laws, as well as company policies and procedures.
How You Will Do It
- You will own outcomes by balancing customer satisfaction, safety, integrity, and financial discipline in every phase of the job.
- You will stay close to the work by coordinating directly with sales, service, field teams, and customers to remove obstacles quickly and keep projects moving.
- You will drive continuous improvement by using clear performance measures, reviewing results honestly, and solving problems before they affect delivery.
- You will win as one team by building trust across technicians, installers, support staff, and partner functions, while valuing different perspectives.
- You will maintain disciplined control of schedules, labor, purchasing, and documentation so the team can deliver consistently and predictably.
- You will reinforce a strong safety culture through training, follow-through, and prompt action when conditions require attention.
Qualifications
- High school diploma or equivalent.
- Certification or diploma in a related field such as CFFA, Fire & Life Safety, or Electrical Engineering preferred; a combination of education and experience will be considered.
- 8+ years of experience in field operations management and fire industry experience, preferably in Fire Alarm operations.
- Proven management and leadership abilities, including branch administration, coaching, mentoring, and training & development.
- Ability to read and comprehend financial statements.
- Strong interpersonal, written communication, and presentation skills.
- Knowledge of applicable local, provincial, and federal codes.
- Proficiency with MS Office applications, including Word, Excel, and Project.
Nice to Have
- Fire alarm operations leadership experience.
- Experience reviewing the terms of construction contracts.
- NICET Level 3 Fire Alarm Systems.
Why Join Us
HIRING SALARY RANGE: $115,100-$172,000 (Salary to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data.) This role offers a competitive Bonus plan that will take into account individual, group, and corporate performance. This position includes a competitive benefits package. The posted salary range reflects the target compensation for this role. However, we recognize that exceptional candidates may bring unique skills and experiences that exceed the typical profile.
- Paid vacation, holidays, and sick time, including 15 days of vacation in the first year.
- Comprehensive benefits package including medical, dental, and vision care, available day one.
- Extensive product and on-the-job or cross-training opportunities with outstanding resources.
- Encouraging and collaborative team environment.
- Dedication to safety through our Zero Harm policy.
- Competitive bonus plan based on individual, group, and corporate performance.
If this sounds like the right next step for you, we encourage you to apply and build your future with Johnson Controls.
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