Job Summary:Core responsibilities of the position: 1. Digital Pathology Workflow & Operations 2. Histology Departmental Workflows 3. Administrative/Systems tasks.
The ideal candidate will possess: 1. HT(ASCP) Certification 2. People & Soft Skills 3. IT/Technology Proficiency 4. Adaptability 5. Growth Mindset:
Duties include but not limited to managing digital pathology workflows, expanding scanning capacity & use across SCAL, and histology coverage. Using supervisory skills to oversee Digital Pathology and associated staff. Able to assist managers with departmental workflows as needed. Assist at Chino Hills Histology labif need arises.
In addition to the responsibilities listed below, this position leads the incident and problem management process by resolving complex issues (e.g., root cause analysis, coordinate prevention plan execution) and addressing escalations as appropriate.
Essential Responsibilities:- Completes work assignments and supports business-specific projects by applying expertise in subject area; supporting the development of work plans to meet business priorities and deadlines; ensuring team follows all procedures and policies; coordinating and assigning resources to accomplish priorities and deadlines; collaborating cross-functionally to make effective business decisions; solving complex problems; escalating high priority issues or risks, as appropriate; and recognizing and capitalizing on improvement opportunities.
- Practices self-development and promotes learning in others by proactively providing information, resources, advice, and expertise with coworkers and customers; building relationships with cross-functional stakeholders; influencing others through technical explanations and examples; adapting to competing demands and new responsibilities; listening and responding to, seeking, and addressing performance feedback; providing feedback to others and managers; creating and executing plans to capitalize on strengths and develop weaknesses; supporting team collaboration; and adapting to and learning from change, difficulties, and feedback.
- Meets timelines to drive the delivery of appropriate, sustainable, and prompt solutions.
- Assists technical and project team members to resolve system problems and application-specific issues.
- Supports the stability, availability, and performance of enterprise systems (e.g., systems, applications, network, databases, storage, security) by performing complex systems analysis to identify problems, trends, and opportunities for improvement.
- Provides first and second level support for enterprise systems and systems in one or more additional IT domains by diagnosing, troubleshooting, and resolving complex incidents to minimize system issues.
- Escalates unresolved or critical issues, risks or problems to system engineers.
- Supports communications with product users and suppliers to share information, identify opportunities, resolve problems, prioritize customer requirements, and maintain continuous improvement through customer feedback.
- Plans and performs complex system configuration.
- Participates in installs, upgrades, or decommissions of designated systems, products, and infrastructure.
- Creates documentation of new and existing system configuration and procedural information, and ensures system configurations documentation is complete and accurate.
- Plans the implementation of hardware and software changes into environments and one or more additional IT production environments by performing impact analyses of system changes.
- Supports vendor support activities, as appropriate.
- Participates in and influences change management processes.
- Defines the maintenance, modification, and documentation of complex and advanced applications.
- Supports the development of guidelines to prevent and/or resolve recurring problems.
- Recommends and executes performance tuning and optimization activities.
Minimum Qualifications:- Minimum three (3) years experience in application support.
- Minimum one (1) year in an informal leadership role working with IT or operational teams.
- Bachelors degree in Computer Science, Engineering, Social Science, Education, Business, Health Care or related field and Minimum six (6) years working in IT or operations. Additional equivalent work experience may be substituted for the degree requirement.
Additional Requirements:Preferred Qualifications:- Three (3) years experience working in a large matrixed organization.
- Four (4) years experience writing documentation or standard operating procedures related to system administration.
- HT(ASCP) certification
Hours may be flexible due to operational needs of department.Primary Location: California,North Hollywood,Sherman Way Central Lab W
Scheduled Weekly Hours: 40
Shift: Variable
Workdays: Tue, Wed, Thu, Fri, Sat
Working Hours Start: 02:00 AM
Working Hours End: 10:30 AM
Job Schedule: Full-time
Job Type: Standard
Employee Status: Regular
Worker Location: Onsite
Employee Group/Union Affiliation: NUE-SCAL-01|NUE|Non Union Employee
Job Level: Individual Contributor
Department: Sherman Way Central Lab-Bldg A - Pathology/Lab-Histology - 0806
Pay Range: $123400 - $159610 / year Kaiser Permanente strives to offer a market competitive total rewards package and is committed to pay equity and transparency. The posted pay range is based on possible base salaries for the role and does not reflect the full value of our total rewards package. Actual base pay determined at offer will be based on labor market data, internal alignment, and a candidate's years of relevant work experience, education, certifications, skills, and geographic location.
Travel: Yes, 5 % of the Time Kaiser Permanente is an equal opportunity employer committed to fair, respectful, and inclusive workplaces. Applicants will be considered for employment without regard to race, religion, sex, age, national origin, disability, veteran status, or any other protected characteristic or status. For jobs where work will be performed in unincorporated LA County, the employer provides the following statement in accordance with the Los Angeles County Fair Chance Ordinance. Criminal history may have a direct, adverse, and negative relationship on the following job duties, potentially resulting in the withdrawal of the conditional offer of employment:
Consistently supports compliance and the Principles of Responsibility (Kaiser Permanente's Code of Conduct) by maintaining the privacy and confidentiality of information, protecting the assets of the organization, acting with ethics and integrity, reporting non-compliance, and adhering to applicable federal, state, and local laws and regulations, accreditation, and licensure requirements (where applicable), and Kaiser Permanente's policies and procedures. Models and reinforces ethical behavior in self and others in accordance with the Principles of Responsibility, adheres to organizational policies and guidelines; supports compliance initiatives; maintains confidences; admits mistakes; conducts business with honesty, shows consistency in words and actions; follows through on commitments. Job duties with at least occasional or possible access to: (1) patients, the general public, or other employees; (2) confidential protected health information and other confidential KP information (including employee, proprietary, financial or trade secret information); (3) KP property and assets, for example, electronic assets, medical instruments, or devices; (4) controlled substances regulated by federal law or potentially subject to diversion. 
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