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Technical Skills: Good general understanding of IT principles such as Networks, Hardware andDomainsWorking knowledge of leading software packages such as MS Office, Lotus Notes, and MS Outlook etc.Good working knowledge of Operating system such as Windows and Mac related software and applicationsGood experience in End User device hardware and software troubleshootingGood experience of supporting devices such as Printers and Meeting Room equipment sKnowledge of mobile devices, in particular Black
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