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Madison, Wisconsin

•

Today

Top Required Skills & Years of Experience: - Service Desk & IT/Desktop Support (2-5+ years of relevant experience) - Troubleshoot hardware issues, OS and software issues (2-5+ years of relevant experience) - Strong communication and customer service skills Nice to Have Skills: - Familiarity with ITSM/ticketing systems e.g. Cherwell - Experience writing technical and user documentation - Image and deploy PCs (2-5 years' experience)

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Full-time, Part-time, Contract, Third Party

Help Desk III- Must be CURRENT WI residents

Madison, Wisconsin

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Today

Role: Help Desk - Must be CURRENT WI residents Location: Madison, WI-Hybrid Duration of Contract: through 6/30/2026 with possible extension Project details: This position assists customers to resolve technical support issues of various levels of complexity, related to computer hardware, software, associated peripheral equipment, and user password related items. In addition to providing phone support to customers, this position will also perform installation, maintenance and problem reso

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Contract, Third Party

Depends on Experience

EMR Help Desk (MyChart-Tier1)

Remote

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7d ago

Experience providing both Epic EMR Tier 1 and MyChart Tier 1 support Experience working in a help desk/call center environment providing inbound and outbound call support (preferably technical support in nature) Experience writing knowledge base articles and tip sheets Experience using ticketing systems (in this case ServiceNow experience is preferred)

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Contract

15 - 15

Senior Help Desk Technician

Remote or San Francisco, California

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Today

Senior Help Desk Technician Employment Type: Full Time Department: Help Desk CGS seeks a Senior Help Desk Technician to fulfill the requirements of Level 1 & 2 Help Desk (PC Assist) support services to end users consisting of senior management, attorneys, support staff, contractors, and associated systems for the Executive Office for the United States Attorneys (EOUSA). CGS brings motivated, highly skilled, and creative people together to solve the government's most dynamic problems with cutti

Full-time

USD 40,000.00 - 80,000.00 per year

Senior Help Desk Technician II

Remote or San Francisco, California

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Today

Senior Help Desk Technician II Employment Type: Full Time Department: Help Desk CGS seeks a Senior Help Desk Technician to fulfill the requirements of Level 1 & 2 Help Desk (PC Assist) support services to end users consisting of senior management, attorneys, support staff, contractors, and associated systems for the Executive Office for the United States Attorneys (EOUSA). CGS brings motivated, highly skilled, and creative people together to solve the government's most dynamic problems with cu

Full-time

USD 108,000.00 - 156,000.00 per year

IT Support Specialist/Help Desk Analyst/Customer Support Engineer/Desktop & Device Support Technician

Remote or Hybrid in Houston, Texas

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Today

We are seeking a proactive and customer-focused IT Support Specialist (Level 1) to provide first-level technical support to end-users. The ideal candidate will be responsible for troubleshooting hardware and software issues, supporting IT operations, and ensuring minimal disruption to business activities. Key ResponsibilitiesProvide first-level technical support for desktops, laptops, and mobile devices, addressing hardware and software issues.Assist users both remotely and in-person, guiding th

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Third Party, Contract

Depends on Experience

Service Desk Support Technician - $34 CTC - HYBRID (CURRENT WI Resident)

Hybrid in Madison, Wisconsin

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Today

Job Description: Crop to Crop resumes are accepted Location Requirement: Remote or Onsite: Candidates must be CURRENT WI residents. No relocation allowed. Required to be onsite 2 days a week under current telecommute policy. This position works as a member of the IT Service Desk team, under the general supervision of the IT Madison Support Supervisor. The IT Service Desk is the central point of contact for all IT related incidents and service requests. The role of the Service Desk Support Techn

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Contract

Depends on Experience

Help Desk Support - Hardware Asset Management

Remote

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3d ago

Associate s degree in computer science, business, management, information systems, engineering, or related field (4 years of additional relevant experience may be substituted for education). 1 3 years of experience in a help desk, IT support, or customer service role. Experience with ServiceNow HAM or ITAM modules in a federal or enterprise environment. Working knowledge of ServiceNow, with exposure to or experience in the HAM module. Familiarity with hardware asset lifecycle processes, includin

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Contract

Depends on Experience

Help Desk Analyst-Local to Colorado only

Remote

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11d ago

Help Desk Analyst 5 Months Denver, CO (REMOTE) *Local Candidates Only* Job Description, Roles and Responsibilities The myColorado Customer Support work unit is responsible for providing support to assist in the delivery of government information technology services to Coloradans. The work unit provides Tier I and II support for state government digital services and acts as a liaison for identifying and escalating bugs, issues and/or security breaches.This position provides Tier I and II technic

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Contract

20 - 28

IT Intern - Desktop Support

Madison, Wisconsin

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10d ago

Position Purpose Provide learning opportunities for college students to gain hands-on experience in desktop support, PC imaging, and end-user assistance. This internship supports the IT department's operations while building foundational knowledge and professional skills in a technical and customer-facing environment. Core Responsibilities Replace employee computers on a 3-year lease schedule, including imaging, configuring, and deploying machines.Communicate with end-users to ensure a smooth t

Full-time

Sr. Desktop Support

Madison, Wisconsin

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Today

Description This role serves as a senior technical expert, leveraging deep experience and sound judgment to plan, deliver, and improve end-user technology services. The position provides escalated support, acts as a trusted resource for complex desktop and endpoint issues, and plays a key role in service management maturity. Key Responsibilities Provide expert-level technical support for desktop and endpoint environments, including operating systems, applications, laptops/desktops, printers, mob

Full-time

USD 24.00 - 31.00 per hour

Technical Service Representative

Madison, Wisconsin

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Today

Description We are looking for an experienced Help Desk/Desktop Support Analyst to join our team in Madison, Wisconsin. In this hybrid role, you will provide exceptional technical and customer service support while addressing a variety of hardware, software, and system-related issues. This is a contract-to-permanent position, offering a unique opportunity to grow your career in the dynamic biotech industry. Responsibilities: Respond promptly to service desk tickets by troubleshooting and resolv

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Full-time

USD 30.00 - 35.00 per hour

(Part Time) Spanish Bilingual IT Customer Support Analyst TIER 1 (MD/VA/DC local)

Remote

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9d ago

SPANISH BILINGUAL - Customer Support Analyst (TIER 1) At Tria, we are a dynamic professional community driven by a mission rooted in service to colleagues, customers, and the community. Tria invests in its employees with a top-tier benefits package to support their physical, mental, and financial well-being. Job Description: We are looking for a highly skilled SPANISH BILINGUAL Tier 1 Customer Support Analyst to deliver high quality support to our user community. This role will be responsible fo

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Part-time

Depends on Experience

Mainframe Systems Administrator

Remote

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Today

The Mainframe Systems Administrator is responsible for ensuring the optimal operation, security, and integrity of our enterprise mainframe environment. This role involves operating, monitoring, and maintaining mainframe systems, peripherals, servers, and network components to support business-critical applications. The administrator will participate in disaster recovery planning and testing, provide first-level help desk support, and adapt to diverse operational duties within customized data cen

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Third Party, Contract

Depends on Experience

Senior Salesforce Developer

Remote

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Today

Our client is seeking a Senior Salesforce Developer to join our growing team of digital transformation experts. You will play a key role in designing and implementing Salesforce solutions that support mission-critical programs for our public and private sector clients. This role requires a strong technical foundation, a collaborative mindset, and a passion for delivering high-quality, scalable solutions. Key Responsibilities: Design, develop and maintain custom Salesforce integrations with third

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Contract

Depends on Experience

Network Engineer

Remote or New York, New York

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Today

Description We are looking for an experienced Network Engineer to join our team on a long-term contract basis. This role is based in New York, New York, and requires an experienced, detail-oriented individual with expertise in network architecture, troubleshooting, and system optimization. The ideal candidate will thrive in a dynamic environment, working independently while contributing to the success of critical network operations. Responsibilities: Provide advanced oversight and management of

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Contract

USD 67.29 - 77.91 per hour

Client Support Advocate - IntelliScript (Remote)

Remote or Brookfield, Wisconsin

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Today

What We Do Milliman IntelliScript is a group of a few hundred experts in fields ranging from actuarial science to information technology to clinical practice. Together, we develop and deploy category-defining, data-driven, software-as-a-service (SaaS) products for a broad spectrum of insurance, health IT and life sciences clients. We are a business unit within Milliman, Inc., a respected consultancy with offices around the world. Candidates who have their pick of jobs are drawn to IntelliScript'

Full-time

USD 45,300.00 - 88,895.00 per year

Desktop Administrator I, IT Infrastructure (Plano, TX)

Remote or Hybrid in Plano, Texas

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Today

Why Ryan? Hybrid Work OptionsAward-Winning CultureGenerous Personal Time Off (PTO) Benefits14-Weeks of 100% Paid Leave for New Parents (Adoption Included)Monthly Gym Membership Reimbursement OR Gym Equipment ReimbursementBenefits Eligibility Effective Day One401K with Employer MatchTuition Reimbursement After One Year of ServiceFertility Assistance ProgramFour-Week Company-Paid Sabbatical Eligibility After Five Years of Service The Desktop Administrator I's ("Desktop Administrator") primary re

Full-time

M365 Implementation Engineer

Remote or Missouri

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Today

Description M365 Implementation Engineer Location: Remote Department: Professional Services Type: Full-Time About the Role We are seeking an experienced M365 Implementation Engineer to join our Professional Services team. This position combines hands-on engineering work with frequent client interaction. You will design, deploy, and optimize Microsoft 365 solutions while collaborating directly with customers through daily video calls, workshops, and project updates. This role is ideal for s

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Full-time

USD 120,000.00 - 140,000.00 per year

Systems Engineer

Remote or Boston, Massachusetts

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Today

Description We are looking for a skilled Systems Engineer to join our team in Boston, Massachusetts. In this role, you will focus on managing and optimizing messaging and collaboration platforms, ensuring robust security measures, and providing technical expertise to support organizational goals. This is a long-term contract position within the banking industry, offering an excellent opportunity to work on cutting-edge solutions. Responsibilities: Oversee the integration of Office 365 tenants t

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Contract

USD 47.50 - 55.00 per hour

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