Location: Malvern, PA
Salary: $160,000.00 USD Annually - $165,000.00 USD Annually
Description: MS Dynamics Techno-Functional LeadLocation: Malvern, PA
Job Type: Full-Time
Experience: 10-15 Years
Salary is $160,000-170,000
Job SummaryWe are seeking an experienced
MS Dynamics Techno-Functional Lead to drive the design, development, customization, and implementation of Microsoft Dynamics CRM/Dynamics 365 solutions. The ideal candidate will bring a strong blend of technical leadership, functional expertise, and hands-on development experience across CRM customization, integrations, reporting, and enterprise-scale implementations.
This role requires close collaboration with business stakeholders, technical teams, and project leadership to deliver scalable CRM solutions that support Sales, Marketing, and Customer Service operations.
Required Skills & ExperienceMicrosoft Dynamics CRM / Dynamics 365- Strong experience with Microsoft Dynamics CRM Online and Dynamics 365.
- Expertise in CRM entities, workflows, business rules, configurations, and customizations.
- Hands-on development experience with:
- Plugins
- Custom Workflow Activities
- Web Resources
- Business Process Flows
- Custom Scripts
- Experience configuring and customizing Dynamics CRM applications.
CRM Development & Integration- Experience with CRM Web API and JavaScript (OData/REST).
- Strong understanding of CRM implementation, customization, and integration development.
- Experience integrating CRM solutions using:
- REST and SOAP Web Services
- NServiceBus Messaging
- Knowledge of Dynamics CRM security models and deployment methodologies.
Reporting & Data Technologies- Creation of Out-of-the-Box (OOB) CRM reports.
- Development of Custom and SSRS reports.
- Experience with:
- Expertise with:
- Power BI
- Azure Data Factory
- Microsoft Fabric
Functional ExpertiseExperience supporting CRM functional areas including:
- Sales Automation
- Marketing Automation
- Customer Service Management
Additional Qualifications- Experience serving as a CRM Developer across at least two full implementation lifecycles.
- Strong understanding of CRM architecture, design patterns, and development best practices.
- Ability to provide technical leadership and mentor development teams.
- Excellent verbal and written communication skills.
Key Responsibilities- Partner with business stakeholders to gather and analyze requirements.
- Lead solution design sessions and recommend best practices that align with business objectives.
- Design, develop, customize, and implement Microsoft Dynamics CRM/Dynamics 365 solutions.
- Collaborate with cross-functional teams in an Agile (Scrum) environment.
- Lead and participate in high-level architecture and design discussions.
- Develop integrations, workflows, plugins, reports, and custom CRM functionality.
- Ensure adherence to development standards, best practices, and governance policies.
- Drive operational excellence and continuous improvement initiatives.
- Challenge the status quo by identifying innovative solutions and process improvements.
- Support testing, deployment, and production issue resolution activities.
Preferred Qualifications- Experience leading enterprise CRM implementations.
- Strong problem-solving and analytical skills.
- Ability to work effectively with business and technical teams.
- Proven track record delivering complex CRM projects within Agile environments.
Why Join Us?- Opportunity to lead enterprise-scale Microsoft Dynamics initiatives.
- Collaborative and innovative team environment.
- Exposure to modern Microsoft technologies including Dynamics 365, Power BI, Azure Data Factory, and Microsoft Fabric.
Location: Malvern, PA
Employment Type: Full-Time
Client offers a comprehensive benefits package including health insurance, retirement plans, paid leave, professional development, and work-life balance initiatives.Send your resume and LinkedIn profile to
.
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