Experience Required: 3–5 years
Location: Malvern, Pennsylvania
Duration: 6 Months
Job Description
We are seeking a skilled Moveworks Agent Developer to design and build conversational AI agents that simplify employee HR experiences. The ideal candidate will develop secure, intuitive self-service solutions that help employees access HR information, submit requests, track approvals, and interact with enterprise HR systems.
The role involves configuring Moveworks agents, developing integrations with Workday and other enterprise platforms, designing conversational workflows, and ensuring secure, reliable, and user-friendly experiences.
Primary Skills
Moveworks Agent Development
Moveworks Agent Studio / Tool Studio
Conversational AI and Agentic Workflows
REST API Development and Integration
Workday HCM Integration
Enterprise Application Integration
Conversational User Experience (UX)
JSON and API Data Exchange
OAuth 2.0 / OpenID Connect (OIDC)
Secure API Integration
Agent Workflow Design and Orchestration
Secondary Skills
Workday HCM Technical Integration,
Workday HCM Core Functional Knowledge,
Workday Compensation Management,
ServiceNow Integration,
Microsoft 365 Integration
Model Context Protocol (MCP)
Git and CI/CD Pipelines
Role-Based Access Control (RBAC)
Authentication and Authorization
Automated Testing and Error Handling
HR Employee Self-Service
HR Case Management
Data Privacy and Security
Roles and Responsibilities
- Design, develop, test, and deploy conversational HR agents using Moveworks Agent Studio, Tool Studio, plugins, actions, and triggers.
- Build employee self-service journeys for HR knowledge search, requests, approvals, and status inquiries.
- Develop integrations between Moveworks and Workday using REST APIs and secure authentication mechanisms.
- Configure reusable agents, plugins, and actions for common HR processes.
- Design conversational flows that simplify complex employee journeys and reduce unnecessary steps.
- Implement role-aware access controls, input validation, error handling, logging, and security guardrails.
- Collaborate with HR teams, Workday specialists, UX designers, product owners, security teams, and enterprise architects.
- Test agent accuracy, workflow completion, usability, and exception handling.
- Follow structured development, version control, testing, and CI/CD practices.
- Maintain technical documentation and support ongoing improvements to conversational AI solutions.
Representative Use Cases
- Paid Time Off (PTO): View balances, submit or cancel requests, and track manager approvals.
- Benefits Information: Search approved benefits content and guide employees through relevant actions.
- HR Knowledge: Answer employee policy and process questions using approved HR information.
- Learning and Training: Retrieve required training information and completion status.
- Employee Information: Retrieve authorized employee profile information.
- HR Case Management: Initiate HR requests, collect required details, and provide case status updates.
Required Qualifications
- 3–5 years of application development or enterprise integration experience.
- Hands-on experience with Moveworks Agent Studio, Tool Studio, or Moveworks plugin development.
- Strong knowledge of REST APIs, JSON, OAuth/OIDC, and enterprise integrations.
- Experience developing conversational AI applications or agentic workflows.
- Understanding of conversational UX and employee self-service experiences.
- Experience integrating SaaS platforms such as Workday, ServiceNow, or Microsoft 365.
- Knowledge of authentication, authorization, RBAC, data privacy, and secure API integration.
- Familiarity with Git, CI/CD, software testing, and structured development practices.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation, and gender identity), national origin, age, disability, genetic information, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.
We are committed to providing reasonable accommodations to qualified applicants with disabilities and for sincerely held religious beliefs, as required by applicable law. Applicants who require a reasonable accommodation during the hiring process may request assistance.
Employment may be contingent upon the successful completion of job-related pre-employment screening, which may include background and reference checks and, where permitted by applicable law and applicable to the position, drug testing. All such screening will be conducted in accordance with applicable federal, state, and local laws.
