Search Jobs | Dice.com

6 results (1 new)

Group by company

IOC Specialist

Pellera

Mason, Ohio • Today

Full-time

OCM Consultant

Apex 2000

Remote • 17d ago

Easy Apply

Contract

Depends on Experience

CTR Specialist

System One

Remote • 3d ago

Easy Apply

Contract

Depends on Experience

OT Specialist

ITC Infotech (USA), Inc

Remote • 9d ago

Easy Apply

Full-time

51,954 - 77,381

DR/COOP Specialist

22nd Century Technologies, Inc.

Remote or Springfield, Virginia • Today

Easy Apply

Full-time

Depends on Experience

Absence Integrated Specialist

Information Technology Group

Remote • Yesterday

Easy Apply

Contract

22 - 28

Job Details

Skills

IOC
Preventive Maintenance
Performance Management
Project Management
FLSA
Microsoft Windows
Microsoft Windows Server
Microsoft Operating Systems
Linux
Switches
Routers
Firewall
IDS
IPS
Active Directory
File Systems
Antivirus
Backup Administration
SLA
Fluency
English
Process Modeling
Presentations
Customer Focus
Problem Solving
Conflict Resolution
Communication
User Guides
Critical Thinking
Management
Microsoft Office
Customer Service
Network
Internet
IT Service Management
Training

IOC
Preventive Maintenance
Performance Management
Project Management
FLSA
Microsoft Windows
Microsoft Windows Server
Microsoft Operating Systems
Linux
Switches
Routers
Firewall
IDS
IPS
Active Directory
File Systems
Antivirus
Backup Administration
SLA
Fluency
English
Process Modeling
Presentations
Customer Focus
Problem Solving
Conflict Resolution
Communication
User Guides
Critical Thinking
Management
Microsoft Office
Customer Service
Network
Internet
IT Service Management
Training

Summary

Position Title: IOC Specialist,

Position Location: Onsite - Mason, Ohio

Job Summary:

The IOC Specialist is a position that provides an opportunity to work in a fast-paced collaborative environment where they must be monitoring our and customer infrastructure and resolve any incident that appear. Essentially, we are looking a Support Engineer, Level 1.50.

Schedule: Wednesday through Sunday, 7:00am to 5:00pm

FLSA Status:

Non-Exempt.

Essential Functions:

Analysis and verification of monitoring alerts to produce incident identification, classification, and prioritization.
Create, improve, and maintain monitoring alerts based on the correlation of different sources of data.
Operate and maintain Operative Systems like Windows Desktop, Windows Server, and Linux.
Operate and maintain various network devices like switches, routers, firewalls, IDS/IPS etc.
Operate and maintain various IT Services like Active Directory, File Systems, Antivirus, Backups, etc.
Respond to security incidents and investigations working closely with customers and IT providers, following SLA requirements and ITSM Processes.

Required Skills/Abilities/Competencies

Ethical and Critical Thinking
Fluent English language skills required: verbal and written communication.
Self-motivated and disciplined.
Strong investigative and analysis skills.
Strong technical and process design and implementation skills.
Strong communication and presentation skills and the ability to work in a highly collaborative environment.
Customer focus and ability to manage customer expectations.
Ability to work creatively and analytically in a problem-solving environment.
Manages multiple priorities in a high-pressure environment.
Have strong interpersonal and communication skills.
Able to write intricate system and user documentation.
Ethical and Critical Thinking
Excellent time management skills with a proven ability to meet deadlines.
Ability to function well in a high-paced and at times stressful environment.
Proficient with Microsoft Office Suite or related software.
Comfortable working in a business professional work environment

Education and Experience:

1+ year of experience in a Customer Service monitoring operational environment.
Good technical understanding of network fundamentals and common internet protocols
Bachelor's degree preferred.
ITSM foundation training required.

Physical Requirements:

Prolonged periods of sitting at a desk and working on a computer.
Must be able to lift up to 15 pounds at times.

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: 10351101
Position Id: 3167
Posted 1 day ago

Fitment

Dice Job Match Score™

To see how well you match this job, please log in or create an account.

Once logged in, be sure to complete your profile to get the most accurate match score.

Create job alert

Never miss an opportunity! Create an alert based on the job you applied for.

Similar Jobs

Site System Administrator

Cincinnati, Ohio

•

Today

Overview Empower AI is AI for government. Empower AI gives federal agency leaders the tools to elevate the potential of their workforce with a direct path for meaningful transformation. Headquartered in Reston, Va., Empower AI leverages three decades of experience solving complex challenges in Health, Defense, and Civilian missions. Our proven Empower AI Platform provides a practical, sustainable path for clients to achieve transformation that is true to who they are, what they do, how they wo

Full-time

USD 86,450.00 per year

Enterprise Monitoring Engineer

District of Columbia

•

Today

Full-time

USD 96,050.00 per year

Skilled Services Technician

South Carolina

•

Today

Make an impact with NTT DATA Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion - it's a place where you can grow, belong and thrive. Your day at NTT DATA The Skilled Services Technician has solid relevant experience and is responsible for basic equipment setup and configuration of associated software at clie

Full-time

Engineer II, Security Engineering

No location provided

•

Today

Job Description - Engineer II, Security Engineering Title Engineer II, Security Engineering (Managed Services) Description As a Security Engineer II, you will support the day-to-day operations related to security services and products. You will leverage your skills to support security initiatives, complete security reviews and work with clients and ivision staff to deliver security services. Responsibilities Strategy & Planning Counsel to ensure auditing, testing, preventive and reactive mea

Full-time

Job Details

Skills

IOC
Preventive Maintenance
Performance Management
Project Management
FLSA
Microsoft Windows
Microsoft Windows Server
Microsoft Operating Systems
Linux
Switches
Routers
Firewall
IDS
IPS
Active Directory
File Systems
Antivirus
Backup Administration
SLA
Fluency
English
Process Modeling
Presentations
Customer Focus
Problem Solving
Conflict Resolution
Communication
User Guides
Critical Thinking
Management
Microsoft Office
Customer Service
Network
Internet
IT Service Management
Training

IOC
Preventive Maintenance
Performance Management
Project Management
FLSA
Microsoft Windows
Microsoft Windows Server
Microsoft Operating Systems
Linux
Switches
Routers
Firewall
IDS
IPS
Active Directory
File Systems
Antivirus
Backup Administration
SLA
Fluency
English
Process Modeling
Presentations
Customer Focus
Problem Solving
Conflict Resolution
Communication
User Guides
Critical Thinking
Management
Microsoft Office
Customer Service
Network
Internet
IT Service Management
Training

Summary

Analysis and verification of monitoring alerts to produce incident identification, classification, and prioritization.
Create, improve, and maintain monitoring alerts based on the correlation of different sources of data.
Operate and maintain Operative Systems like Windows Desktop, Windows Server, and Linux.
Operate and maintain various network devices like switches, routers, firewalls, IDS/IPS etc.
Operate and maintain various IT Services like Active Directory, File Systems, Antivirus, Backups, etc.
Respond to security incidents and investigations working closely with customers and IT providers, following SLA requirements and ITSM Processes.

Required Skills/Abilities/Competencies

Ethical and Critical Thinking
Fluent English language skills required: verbal and written communication.
Self-motivated and disciplined.
Strong investigative and analysis skills.
Strong technical and process design and implementation skills.
Strong communication and presentation skills and the ability to work in a highly collaborative environment.
Customer focus and ability to manage customer expectations.
Ability to work creatively and analytically in a problem-solving environment.
Manages multiple priorities in a high-pressure environment.
Have strong interpersonal and communication skills.
Able to write intricate system and user documentation.
Ethical and Critical Thinking
Excellent time management skills with a proven ability to meet deadlines.
Ability to function well in a high-paced and at times stressful environment.
Proficient with Microsoft Office Suite or related software.
Comfortable working in a business professional work environment

Education and Experience:

1+ year of experience in a Customer Service monitoring operational environment.
Good technical understanding of network fundamentals and common internet protocols
Bachelor's degree preferred.
ITSM foundation training required.

Physical Requirements:

Prolonged periods of sitting at a desk and working on a computer.
Must be able to lift up to 15 pounds at times.

Dice Id: 10351101
Position Id: 3167
Posted 1 day ago

Fitment

Dice Job Match Score™

To see how well you match this job, please log in or create an account.

Once logged in, be sure to complete your profile to get the most accurate match score.

Create job alert

Never miss an opportunity! Create an alert based on the job you applied for.

Similar Jobs

Site System Administrator

Cincinnati, Ohio

•

Today

Full-time

USD 86,450.00 per year

Enterprise Monitoring Engineer

District of Columbia

•

Today

Full-time

USD 96,050.00 per year

Skilled Services Technician

South Carolina

•

Today

Full-time

Engineer II, Security Engineering

No location provided

•

Today

Full-time