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Incident Technician Lead

MANTECH

McLean, Virginia • Today

Full-time

Incident Technician Lead

MANTECH

Chantilly, Virginia • Today

Full-time

Phone Technician Lead

MANTECH

McLean, Virginia • Today

Full-time

Deskside Support Technician Lead

SAIC

Washington, District of Columbia • Today

Full-time

USD 80,001.00 - 120,000.00 per year

Lead Security Systems Technician

Active Security Consulting LLC

Dulles, Virginia • Today

Full-time

USD 35.00 - 48.00 per hour

Lead Network Infrastructure Technician (Fiber/Copper)(Active TS/SCI Required)

Akima, LLC

Fort Belvoir, Virginia • Today

Full-time

USD 125,000.00 - 130,000.00 per year

Lead Data Center Support Services Technician

Oracle Corporation

Reston, Virginia • Today

Full-time

USD 31.83 - 63.65 per hour

Technical Lead Test Technician - RF

Leonardo DRS

Germantown, Maryland • Today

Full-time

USD 33.19 - 43.15 per hour

Lead Data Center Support Services Technician

Oracle Corporation

Ashburn, Virginia • Today

Full-time

USD 31.83 - 63.65 per hour

Pharmacy Technician

Pyramid Consulting, Inc.

Remote • 11d ago

Easy Apply

Contract

$20 - $21

Electrical Technician

Abacus Service Corporation

Remote • 6d ago

Easy Apply

Contract

40 - 50

NOC Technician

System One

Washington, District of Columbia • Today

Easy Apply

Full-time

$120000

Pharmacy Technician

Pyramid Consulting, Inc.

Remote • 11d ago

Easy Apply

Contract

$19 - $20

Pharmacy Technician

Ohm Systems, Inc

Remote • 14d ago

Easy Apply

Contract

21 - 22

Certified Pharmacy Technician

Diversified Systems, Inc.

Remote • Today

Easy Apply

Contract, Third Party

Depends on Experience

Mail Operations Technician

Mitchell Martin, Inc.

Merrifield, Virginia • 4d ago

Easy Apply

Third Party, Contract

$25 - $25

Field Service Technician

TEKsystems c/o Allegis Group

Herndon, Virginia • Today

Full-time

USD 50.00 - 55.00 per hour

Data Center Technician

GDH

Ashburn, Virginia • Yesterday

Easy Apply

Contract, Third Party

Depends on Experience

AV Technician

System One

Washington, District of Columbia • Today

Easy Apply

Contract

$36.8

Incident Response (IR) and Forensics Lead (Q Clearance)

ShorePoint LLC

Germantown, Maryland • 6d ago

Full-time

Depends on Experience

AV Technician

System One

Washington, District of Columbia • Today

Easy Apply

Contract

$36.8

Desktop Support Technician, Senior

LCG

Rockville, Maryland • Today

Full-time

USD 58,000.00 - 66,000.00 per year

Senior Help Desk Technician / Tier 3

Mindbank Consulting Group

Arlington, Virginia • Today

Easy Apply

Contract

85,000 - 95,000

Installation Technician III

Securitas Technology

Ashburn, Virginia • Today

Full-time

Senior HVAC Technician

ABM Industries

Rockville, Maryland • Today

Full-time

Compensation information provided in the description

Survey CAD Technician III

Bowman Consulting Group, Ltd.

Ashburn, Virginia • Today

Full-time

USD 30.00 - 40.00 per hour

Senior Survey CAD Technician

Atwell, LLC.

Mitchellville, Maryland • Today

Full-time

USD 30.00 - 48.00 per hour

Senior RF Technician - Defense Electronics (Software Defined Radio Test & Assembly)

Herrick Technology Laboratories, Inc.

Germantown, Maryland • 7d ago

Easy Apply

Full-time

40 - 60

Senior Engineering Technician

Thales Communications, Inc

Clarksburg, Maryland • Today

Full-time

USD 34.16 - 43.65 per hour

Sr Engineering Technician

General Dynamics

Remote or Jacksonville, Florida • Today

Full-time

USD 28.52 - 30.59 per hour

Job Details

Skills

Technical Support
Business Operations
Incident Management
Apache Flex
Leadership
Supervision
Interviewing
Recruiting
KPI
Video
Team Management
CompTIA
Network
WCF
Communication
Management
Microsoft Exchange
Security Clearance
Apache Tiles
Audiovisual
Cabling

Summary

MANTECHseeks a motivated, career and customer-orientedIncident Technician Leadto join our team inMcLean, VA. In this role, you will lead a team of Enterprise IT Support Technicians responsible for overseeing, managing and coordinating the resolution of IT incidents, ensuring that service disruptions are minimized, and the impact on business operations is reduced.

Responsibilities include, but are not limited to:

Leads multiple teams of Incident Technician?s while developing and improving incident management processes to optimize response time and improve incident handling ensuring coverage from 6:00 a.m. - 6:00 p.m. As the lead is expected that you to flex your arrival and departure times for an 8-hour day throughout the week to ensure operational coverage is met.
Utilizes expertise and leadership skills to act as the main point of contact for all IT incident-related activities to ensure timely resolution of incidents.
Solves a range of straight forward problems by analyzing possible solutions using experience, judgment, and precedents.
Supervisory responsibilities are required but may oversee IT incident execution and prioritization. Performing HR duties as assigned, including but limited to interviewing, hiring, career enablement, performance counseling, compensation planning, and requisition creation.
Engage with all Location Support Center Project Managers and key stakeholders to help resolve schedule conflicts, equipment, or resource constraints.
Supports customer Key Performance Indicators (KPI) required of the program.
Local travel may be required between customer buildings or temporary assignment to an alternate location in support of special projects.

Minimum Qualifications:

High School Diploma with 8+ years of experience or an associate?s degree with 6+ years of experience, or a bachelor?s degree with 4+ years of experience, 4 of those years having direct knowledge of the customer?s operational environment, including (but not limited to) ticketing systems, installations, desktop technologies, corporate applications, access administration, and voice and video infrastructure.
Direct knowledge of the customer?s operational environment, including (but not limited to) ticketing systems, desktop technologies, corporate applications, access administration, and voice and video infrastructure.
Demonstrated ability managing teams with a diverse range of skillsets in direct support to customers.
Proven ability to build and maintain constructive relationships among customers, stakeholders, technical teams, and contractors across the customer base.
Ability to understand and discuss project statuses across the team and offer solutions to any issues.

Preferred Qualifications:

CompTIA Security, Network or other related certifications.
Component Mission Administrator (CMA) certification.
Demonstrated experience in a Working Capital Fund (WCF) environment.
Strong communication skills due to variety of groups to be working with, such as co-workers, management, and customers; must be able to exchange accurate information.
Ability to adapt to quickly changing tasks and requirements and the ability to quickly learn new skills while on the job.

Clearance Requirements:

Must have a current/active TS/SCI with Polygraph.

Physical Requirements:

Must be able to remain in a stationary position at least 50% of the time. Constantly operate a computer, phone, and other office equipment for extended periods of time.
Must be able to move/traverse within and between buildings and offices, position self to maintain equipment and cabling, including under the desks, while moving floor tiles, and in server closets, some of which may be confined spaces.
Must be able to move Audio/Visual or Computer equipment weighing 50 pounds, some equipment may require team-lift or the use of carts.
Must be able to ascend a ladder, 10 feet high while pulling cables and adjusting equipment.

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: apblokecp
Position Id: 22541_65755
Posted 1 day ago

Fitment

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Cybersecurity Incident Response and Penetration Testing Lead

Alexandria, Virginia

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Description: Hybrid 2-3 days per week on-site in Alexandria, VA. The first 30 days of work will be full-time on-site. in Alexandria, VA Our client seeks a seasoned leader to direct enterprise cybersecurity incident response and offensive security initiatives. The role will manage CSIRT operations across infrastructure, applications, systems, and cloud, maintain and test incident response plans, and drive continuous improvement through metrics, exercises, and integrated vulnerability management

Contract

Job Details

Skills

Technical Support
Business Operations
Incident Management
Apache Flex
Leadership
Supervision
Interviewing
Recruiting
KPI
Video
Team Management
CompTIA
Network
WCF
Communication
Management
Microsoft Exchange
Security Clearance
Apache Tiles
Audiovisual
Cabling

Summary

Leads multiple teams of Incident Technician?s while developing and improving incident management processes to optimize response time and improve incident handling ensuring coverage from 6:00 a.m. - 6:00 p.m. As the lead is expected that you to flex your arrival and departure times for an 8-hour day throughout the week to ensure operational coverage is met.
Utilizes expertise and leadership skills to act as the main point of contact for all IT incident-related activities to ensure timely resolution of incidents.
Solves a range of straight forward problems by analyzing possible solutions using experience, judgment, and precedents.
Supervisory responsibilities are required but may oversee IT incident execution and prioritization. Performing HR duties as assigned, including but limited to interviewing, hiring, career enablement, performance counseling, compensation planning, and requisition creation.
Engage with all Location Support Center Project Managers and key stakeholders to help resolve schedule conflicts, equipment, or resource constraints.
Supports customer Key Performance Indicators (KPI) required of the program.
Local travel may be required between customer buildings or temporary assignment to an alternate location in support of special projects.

Minimum Qualifications:

High School Diploma with 8+ years of experience or an associate?s degree with 6+ years of experience, or a bachelor?s degree with 4+ years of experience, 4 of those years having direct knowledge of the customer?s operational environment, including (but not limited to) ticketing systems, installations, desktop technologies, corporate applications, access administration, and voice and video infrastructure.
Direct knowledge of the customer?s operational environment, including (but not limited to) ticketing systems, desktop technologies, corporate applications, access administration, and voice and video infrastructure.
Demonstrated ability managing teams with a diverse range of skillsets in direct support to customers.
Proven ability to build and maintain constructive relationships among customers, stakeholders, technical teams, and contractors across the customer base.
Ability to understand and discuss project statuses across the team and offer solutions to any issues.

Preferred Qualifications:

CompTIA Security, Network or other related certifications.
Component Mission Administrator (CMA) certification.
Demonstrated experience in a Working Capital Fund (WCF) environment.
Strong communication skills due to variety of groups to be working with, such as co-workers, management, and customers; must be able to exchange accurate information.
Ability to adapt to quickly changing tasks and requirements and the ability to quickly learn new skills while on the job.

Clearance Requirements:

Must have a current/active TS/SCI with Polygraph.

Physical Requirements:

Must be able to remain in a stationary position at least 50% of the time. Constantly operate a computer, phone, and other office equipment for extended periods of time.
Must be able to move/traverse within and between buildings and offices, position self to maintain equipment and cabling, including under the desks, while moving floor tiles, and in server closets, some of which may be confined spaces.
Must be able to move Audio/Visual or Computer equipment weighing 50 pounds, some equipment may require team-lift or the use of carts.
Must be able to ascend a ladder, 10 feet high while pulling cables and adjusting equipment.

Dice Id: apblokecp
Position Id: 22541_65755
Posted 1 day ago

Fitment

Dice Job Match Score™

🔢 Crunching numbers...

Create job alert

Never miss an opportunity! Create an alert based on the job you applied for.

Similar Jobs

Incident Technician Lead

Chantilly, Virginia

•

Today

Full-time

Lead Incident Responder

Washington, District of Columbia

•

Today

Full-time

Cyber Incident Management Lead

Alexandria, Virginia

•

Today

Full-time

USD 160,000.00 - 180,000.00 per year

Cybersecurity Incident Response and Penetration Testing Lead

Alexandria, Virginia

•

Today

Contract