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Job Details

Skills

Hardware Management
Emerging Technologies
Field Service
Firmware
Computer Hardware
Conflict Resolution
Customer Facing
Artificial Intelligence
Communication
Dell
Preventive Maintenance
Problem Solving
Technical Support
Issue Resolution
Linux
Operating Systems
CPU
Servers

Summary

Hi,

Job title:- Service Engineer – AI Data Center

Location:- Memphis TN (ONSITE)

Duration:-12 months+

Description:

What You’ll Do

Provide on-site support for Dell server and data center systems, ensuring rapid issue resolution and minimal downtime
Perform hardware maintenance including server builds, swaps, component replacements, and firmware updates
Troubleshoot system issues across hardware, firmware, and operating systems, escalating when appropriate
Support both reactive and preventive maintenance following established procedures
Collaborate with internal teams and customers during service events to ensure clear communication and resolution
Document work performed and contribute to shared knowledge and best practices
Participate in on-call rotations and support extended coverage when needed

What You Bring

Experience supporting servers or data center hardware in a field, enterprise, or customer-facing environment
Hands-on skills with server components (CPU, memory, power supplies, GPUs, etc.)
Familiarity with Linux or similar operating systems
Strong troubleshooting and problem-solving abilities
Comfortable working independently on-site and communicating clearly with customers
Willingness to learn and support emerging technologies, including AI platforms

Qualifications

3–5+ years of experience in technical support, field service, or data center roles
Associate or Bachelor’s degree in IT or related field (or equivalent experience)
Dell or other vendor certifications are a plus, but not required
Ability to lift up to 50 lbs, travel to customer sites, and support flexible/on-call schedules

Zafar Khan

Technical Recruiter

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

Dice Id: 91142476
Position Id: 9013294
Posted 15 days ago

Fitment

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Zafar Khan

Recruiter @ TranSquared inc

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Service Engineer AI Data Center

Skills

Summary

Dice Job Match Score™

Zafar Khan

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Service Engineer AI Data Center

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